I was happy to receive my painted pony in good time but it arrived with 4 broken legs I informed the staff of Music City gifts as soon as I received it. That was at the end of November.their policy... See more
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See what reviewers are saying
We ordered an item which was out of stock from several other companies. Ran across Music City via the internet, which had this particular item in stock, I ordered it immediately with only 10 days unt... See more
Package arrived today. One of the wings on the flying monkey was broken and his tail was broken off. Very disappointing, after waiting so long, eleven days total. Too late to return and make it back f... See more
I recently purchased two Pugnacious items from Music City Gifts. The item was discontinued and only one was available. Music City Gifts contacted me promptly by phone to apologize that two of the on... See more
Company details
Contact info
3500 Lakeside Court, Suite 217, 89509, Reno, Nevada
- 888-890-1464
- customerservice@musiccitygifts.com
- www.musiccitycardsandgifts.com
2.8
Average
188 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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The leader of the pack
I collect Trail of Painted Ponies and Horse of a Different Color figurines. Not only is Music City card and Gifts on top of what is out now, frequently before we even see them on Trail of Painted Ponies website but they carry an extensive choice of retired ponies that the Trail doesn't even offer. My personal favorites now are the Horse of a Different Color but it's great to have both lines to be able to order from. They are fast and reliable with their shipping and quick to respond to any phone calls (I never use my cc online - it's just a quirk). They also keep an eye on what I like to buy and if there's something that is going fast or they just got in they let me know. Overall I'd say the 5 stars is not quite enough. A 6 star would be better.
August 25, 2011
Unprompted review
Brilliant, Brilliant, Brilliant
The service and comunication is outstanding. As I am in Australia I am constantly amazed at the service from Musiccitycardsandgifts. I get regular mails regarding the items coming up or exclusive items I would normakky miss out on purchasing.
Keep up the great work.
August 25, 2011
Unprompted review
Excellent
Was pleased with the selection of Trail of Painted Ponies, ordered online and were delivered within days....
August 25, 2011
Unprompted review
great service and personnel
This is a wonderful company with which to do business. I have placed many orders and have always felt special, due to excellent, quality customer service. Way to go!!
August 22, 2011
Unprompted review
Trusted Website
I have always had a good experience ordering from Music City! They offer a good selection to choose from and are prompt in sending orders!
August 22, 2011
Unprompted review
the Salespeople have been extremely helpful
I have been dealing with music city cards and gifts for years and have found them to be outstanding in response to my every question. I expect to continue buying from them as long as their professional staff stays in place.
August 19, 2011
Unprompted review
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