my-bathrooms Reviews 127

TrustScore 3.5 out of 5

3.6

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Rated 4 out of 5 stars

Following my previously scathing reviews “Corporate Small Print “ and “Cowboys” I have to report that I received a call out of the blue about a week ago from a lovely Lady called Hannah. She apolog... See more

Rated 4 out of 5 stars

Reception on arrival was excellent. and very knowledgeable member of staff ( Jacqui) Quality of goods installed was very good with exception of drawer to sink unit that is a tiny bit out of alignm... See more

Rated 5 out of 5 stars

I purchased an Abacus Elements linear Concept Raised Tray Kit 1L - 900mm X 1800mm. This has proved an excelled raised shower floor ( so the floorboards etc are not disturbed). In my case the floor sc... See more

Rated 2 out of 5 stars

Ordered a bathroom sink tap, they failed to note that the item was not in stock. so after waiting a week I called to told it was coming from Germany, Clearly this a problem if you are working to a... See more

Company details

  1. Bathroom Remodeler

Written by the company

my-bathrooms is located in North Yorkshire with a nationwide network of installers. Our installers are industry experts who bring with them passion, professionalism and a commitment to quality. With many years of practical experience in their field, they can impart their unparalleled knowledge of the products we sell and by using our free consultation and design service they are able to advise you on how best to maximise the use of your available space to create your dream bathroom or wetroom.


Contact info

3.6

Average

TrustScore 3.5 out of 5

127 reviews

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Hasn’t replied to negative reviews

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Rated 4 out of 5 stars

Traditional customer service

Following my previously scathing reviews “Corporate Small Print “ and “Cowboys” I have to report that I received a call out of the blue about a week ago from a lovely Lady called Hannah. She apologies that she had been away and only just been able to pick up my case.
The Long and short of this is that EB have refunded me in full for the damaged shower tray and the refund cleared yesterday.
It may have taken a bit of time to get there but many thanks Easy Bathrooms and especially to Hannah in the feedback team.

July 14, 2025
Unprompted review
Rated 5 out of 5 stars

Expert Team

Team has done wonderful job on my Wetroom and Cloakroom. Very professional and expert team. Done the job as per time promised, accurate and tidy.

My bathroom has provided work warranty for 2 years which is amazing. I will definitely recommend to friends and family.

June 20, 2021
Unprompted review
my-bathrooms logo

Reply from my-bathrooms

Thank you for your feedback, we are delighted to hear that your experience of my-bathrooms was completely positive and we met and hopefully exceeded your expectations. With regards to the 2-year warranty, we will also give you the opportunity to extend that for a further 4 years so we will be in touch closer to the 2-year expiry date. Once again thank you for choosing my-bathrooms.

Rated 5 out of 5 stars

Great workmanship

Just had my bathroom fitted, fabulous workmanship, great quality products and such a lovely finish.

April 21, 2021
Unprompted review
my-bathrooms logo

Reply from my-bathrooms

Hi there vb, thank you for your review and thank you for choosing my bathrooms to design, supply and fit your new bathroom. It's really pleasing to hear that we achieved in all the areas where we strive to be the best - quality of product, quality of installation and the overall look of your new space.

Rated 4 out of 5 stars

Great service from my bathrooms

Great service from my bathrooms. they supplied very high quality products and Marion and the team were great. they did rush the end a bit which meant they had to come back a couple of times to finish off the last couple of jobs which is why I have given 4 stars rather than 5. bit all in all very happy and they are a great company.

March 29, 2021
Unprompted review
my-bathrooms logo

Reply from my-bathrooms

Thank you for your comments Alez, it's good to hear that Marion and the guys did a great job for you and you were happy with the high quality products we supplied.

Rated 5 out of 5 stars

My-Bathrooms did a great design and…

My-Bathrooms did a great design and Installation on my 2 bathrooms completed Feb 20. Workmanship and attention to detail was first class and everyone from start to finish was very professional. I have no hesitation in recommending this company.

February 24, 2021
Unprompted review
Rated 5 out of 5 stars

I've just had the most gorgeous…

I've just had the most gorgeous bathroom fitted, wonderful quality products and friendly professional staff. Advice and support given throughout the process from planning to fitting to ensure it was perfect. I would give 10 stars if I could 🌟

February 4, 2021
Unprompted review
Rated 5 out of 5 stars

Out of this world steam room

My new steamroom is out of this world. I can’t thank the guys at My bathrooms for delivering my dream steamroom on budget and in a timely manor. They took the hassle out of the whole process from the planning process to installation

February 4, 2021
Unprompted review
Rated 5 out of 5 stars

Wetroom installation

Had my wetroom installed by my local My bathrooms installer. Fantastic workmanship and the product range we chose form was extensive. Can’t recommend my bathrooms enough

February 4, 2021
Unprompted review
Rated 1 out of 5 stars

The cabinet they sent me had a chip on…

The cabinet they sent me had a chip on the glass. I’ve tried to email on numerous times but they are unresponsive. There is no dedicated telephone number either. Very bad customer service. As all their products are reduced I have a feeling they will be going into liquidation soon. Be aware!

October 2, 2020
Unprompted review
my-bathrooms logo

Reply from my-bathrooms

Dear Mary, thank you for posting a review. Unfortunately I think you have the wrong company as it is not possible to buy products from www.my-bathrooms.co.uk Also there is a dedicated telephone number on our website. Please bear in mind that there are UK company's with very similar web addresses to ours, it might be worth double checking you have the correct address. If you would like to send an email to info@my-bathrooms.co.uk I will see if we can help you with this. Thank you.

My bathrooms provides a complete bathroom and wetroom solution from consultation to design to installation.

Rated 5 out of 5 stars

Had a bathroom refitted recently…

Had a bathroom refitted recently excellent job done by James very happy with the service. Job done within the timeframe, very polite and kept me informed throughout the work he was doing. Very pleased with bathroom. Well done everyone at coventry bathrooms (Radford branch).thank you so much.

February 24, 2020
Unprompted review
Rated 5 out of 5 stars

After seeing the wonderful work…

After seeing the wonderful work completed to renovate my bathroom, my 91 year old Mum had Carl and Co. renovate her 40+ year old bathroom, kitchen and laundry. My Bathroom Melbourne did a wonderful job, Mum loved all Carl's builders, and the job was finished on time and on budget. A wonderful result and Mum is now back cooking huge meals for the whole family!

January 29, 2020
Unprompted review
Rated 1 out of 5 stars

Absolutely awful

Absolutely awful - steer clear of this company!!

I was sent the wrong part, and they have been totally unresponsive when trying to arrange a replacement or refund. They will take your money and run!

October 29, 2019
Unprompted review
Rated 1 out of 5 stars

I agree with the post on the 31st

I agree with the post on the 31st - communications is impossible and they just don't respond or respond late. I am still awaiting a refund for an item i returned which I also provided a record delivery copy of who signed for it and all I've got is silence .... Its all well and good getting a bit cheaper but if anything goes wrong that's when good customer service comes in. DON'T USE !!!

April 6, 2018
Unprompted review
Rated 5 out of 5 stars

Great prompt service

The wet room tray is exactly what I was looking for and it comes with very clear installation instructions. I wasn't confident ordering from a company that's new to me, so when I phoned to make sure I'd got the dimensions right I was worried to get an answering machine. However the call back came almost immediately - very helpful and set my mind at rest.

February 20, 2017
Unprompted review

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