Following my previously scathing reviews “Corporate Small Print “ and “Cowboys” I have to report that I received a call out of the blue about a week ago from a lovely Lady called Hannah. She apolog... See more
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See what reviewers are saying
Reception on arrival was excellent. and very knowledgeable member of staff ( Jacqui) Quality of goods installed was very good with exception of drawer to sink unit that is a tiny bit out of alignm... See more
I purchased an Abacus Elements linear Concept Raised Tray Kit 1L - 900mm X 1800mm. This has proved an excelled raised shower floor ( so the floorboards etc are not disturbed). In my case the floor sc... See more
Ordered a bathroom sink tap, they failed to note that the item was not in stock. so after waiting a week I called to told it was coming from Germany, Clearly this a problem if you are working to a... See more
Company details
Written by the company
my-bathrooms is located in North Yorkshire with a nationwide network of installers. Our installers are industry experts who bring with them passion, professionalism and a commitment to quality. With many years of practical experience in their field, they can impart their unparalleled knowledge of the products we sell and by using our free consultation and design service they are able to advise you on how best to maximise the use of your available space to create your dream bathroom or wetroom.
Contact info
United Kingdom
- 0333323263
- info@my-bathrooms.co.uk
- www.my-bathrooms.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Excellent from start to finish
From easy to use website, simple ordering, order updates, and swift delivery, a perfect buying experience.
There is no other online bathroom retailer
I came across this website while browsing on the net for a crosswater bath filler. I checked out the site, was happy with the price and the FREE delivery which was a bonus.
I placed the order and a few days later the item turned up.
Fantastic service and can't wait so save more money on my next order.
I can't rate these guys highly enough, there is absolutely nothing they could have done better
I ordered a shower panel online, late on a Wednesday afternoon. As I had guests coming to stay on the Friday I just thought I'd email them to see if there was any hope of getting it the next day, but truly didn't expect to. Later that same afternoon I had a telephone call to tell me that the order had been picked, packed and readied for dispatch as a priority and that I would indeed receive it the next day. Sure enough, by 9.30am, a very friendly, helpful delivery driver dropped the parcel off.
This is the type of exceptional service that all companies should aspire to deliver. Well done My-Bathrooms, you are doing a fantastic job. (and thanks a lot, guests loved the shower)
Very good service goods received next day
The only negative I have is the website search. I put in towel rail and it comes up with everything but. In the end I resorted to finding the product elsewhere and downloading the manufactures catalogue which enabled me to put in the manufacturers code for the item. Hence four stars. On the plus side staff were very helpful when I rang with a query. A very good service ending in next day delivery.
Good service at the right price!
As a bathroom fitter, I needed a wet floor base in a hurry for a job I had been working on, on surfing the internet My Bathrooms stood out to me for two reasons 1st was the quality manufacturers equipment they stocked and 2nd was price! I was not disappointed on delivery either, arriving on date specified. Happy Customer. Will be using them again!
Very prompt, efficient service.
Good price and delivered on time, perfect service.
3 'E's Excellent product excellent service excellent pricing
I researched the shower head on line
'My Bathrooms offered' free delivery and had the most competitive pricing
Their customer service was very helpful in helping me decide the suitability of the product I bought
The Crosswater showerhead fitted very easily and looks perfect I am very pleased and happy to recommend the company and the product I bought
Outstanding service
Genuine Crosswater sink waste that arrived in double-quick time, and at an excellent price.
This was my first order from my-bathrooms. I would definitely use them again, and I'd recommend them unreservedly.
Excellent Products, Excellent Delivery
Delighted to recommend My Bathrooms as trade supplier. Providing good products, Good Delivery and Great Prices.
super service
I had been trying to find a good adhesive for use with my "abacus" shower tray - there was too much varying and generalised information on line of exactly what to use - It was nice to see a company that sold this "bespoke" product at a reasonable price with FREE quick delivery
Helpful and competitive
Dealing with My Bathrooms was easy. There was a glitch on the first order (caused by damage in transit) but once advised MB were apologetic and arranged immediate shipment of replacements. I'm a firm believer that after-sales service should always be the yardstick for measuring performance.
Very poor customer service...... never again!!!!
Next day delivery not guaranteed although stated on site!!! Spoke to the Director and it was told to us the delivery will take until the following week although in stock and we should take that time or take or money back.....As blunt and as dry as that no offers to do anything about it.... its now Wednesday the following week and neither money nor goods has turned up order places the 13th August today 20th August and after numerous phone calls the Director is too busy to return the call or even a short email to rectify 1 small order...... j would recommend a NO STAR to this company where the customer service is concerned and warn against a cowboy attitude when there is a problem......

Reply from my-bathrooms
fantastic value great service
Checked lots of sites for this shower head and all were over £50 more expensive. Delivery was quick and troublefree. Would definitely recommend
Excellent service
Excellent service. Ordered on Saturday. Telephoned by staff at supplier on Monday. Products delivered as promised on Wednesday.
Fantastic new bathroom
I can recommend my bathrooms to anyone wanting a new bathroom. Steve came and did a survey and Jakki designed a bathroom that was fit for a queen.
I now have the bathroom of my dreams
Thank you so much
I'd forgotten what customer service was
Until dealing with My-bathrooms. The staff were helpful knowledgeable and nothing was too much trouble. They made some excellent suggestions and recommendations. My bathroom is now an oasis. Thank you
Excellent
I used My Bathrooms recently and the service we received was excellent, and lived up to their promises. I would have no problem in recommending them
A website a Septuagenarian can use!
I do have a problem with air circulation in my bathroom. I need a new shower tray, cubicle and help to avoid mould. Feel I could approach this company and get sensible answers from naive questions.

Reply from my-bathrooms
No sinking feeling
Reception on arrival was excellent. and very knowledgeable member of staff ( Jacqui)
Quality of goods installed was very good with exception of drawer to sink unit that is a tiny bit out of alignment and still does not close properly without sticking - installer tried 3x to improve but still not quite right
Bauhaus Solo Vanity unit with single drawer
First visit - will return
Slightly better sign-posting on the website to tell web buyers which branch they need to contact. After a couple of phone calls i did get through to very helpful, knowledgeable staff who dealt with my order extremely promptly.
Materials turned up UNDAMAGED and when expected.
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