my-bathrooms Reviews 

127
TrustScore 3.5 out of 5

3.6

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Rated 4 out of 5 stars

Following my previously scathing reviews “Corporate Small Print “ and “Cowboys” I have to report that I received a call out of the blue about a week ago from a lovely Lady called Hannah. She apolog... See more

Rated 4 out of 5 stars

Reception on arrival was excellent. and very knowledgeable member of staff ( Jacqui) Quality of goods installed was very good with exception of drawer to sink unit that is a tiny bit out of alignm... See more

Rated 5 out of 5 stars

I purchased an Abacus Elements linear Concept Raised Tray Kit 1L - 900mm X 1800mm. This has proved an excelled raised shower floor ( so the floorboards etc are not disturbed). In my case the floor sc... See more

Rated 2 out of 5 stars

Ordered a bathroom sink tap, they failed to note that the item was not in stock. so after waiting a week I called to told it was coming from Germany, Clearly this a problem if you are working to a... See more

Company details

  1. Bathroom Remodeler

Written by the company

my-bathrooms is located in North Yorkshire with a nationwide network of installers. Our installers are industry experts who bring with them passion, professionalism and a commitment to quality. With many years of practical experience in their field, they can impart their unparalleled knowledge of the products we sell and by using our free consultation and design service they are able to advise you on how best to maximise the use of your available space to create your dream bathroom or wetroom.


Contact info

3.6

Average

TrustScore 3.5 out of 5

127 reviews

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3.6

All reviews

(127)

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Rated 5 out of 5 stars

Raised shower floor

I purchased an Abacus Elements linear Concept Raised Tray Kit 1L - 900mm X 1800mm. This has proved an excelled raised shower floor ( so the floorboards etc are not disturbed). In my case the floor screed supplied was insufficient due to the bathroom floor not being level but otherwise, an excellent & comprehensive kit. My-Bathrooms were prompt delivery & at a good price, so would recommend them & the product.

April 9, 2013
Unprompted review
Rated 5 out of 5 stars

This was a fine example of product and service quality delivered quickly -- well done!

The product was well explained on the website. This is an,often overlooked, essential part of the customer's requirement. The payment was facilitated in a user friendly way and the product was delivered quickly. The website presented a general ambience of enthusiasm to help the customer to make the right decisions as to what to buy. The promise of service quality came across very clearly and it was delivered.

The product itself is easy to use and this is also important.

April 9, 2013
Unprompted review
Rated 5 out of 5 stars

Quality products, at the right price, where and when you want it.

Offers and delivers an inspirational and extensive range of products coupled with exemplary service and value for your money. Technical web based or personal advice is all you would want or need. A reliable team and proficiently run organisation.
Very satisfied.......Steve was even able to arrange my delivery to France, i don't think it was easy with glass products, but he said they could do it and were good to their word.

March 3, 2013
Unprompted review
my-bathrooms logo

Reply from my-bathrooms

Dear Les
Thank you for your review. I hope you manage to get your project finished soon.

Rated 5 out of 5 stars

Excellent service. Steve handled all my queries promptly and professionally at a really good price!

I bought from this site when it was just setting up. I found Steve to be extremely efficient and he got back to me with any queries I had. I also managed to buy three Vessini loos at a third of the price of another expensive supplier although they looked very similar. All in all, this is a small business that offers great service! What more could you want!

February 28, 2013
Unprompted review
my-bathrooms logo

Reply from my-bathrooms

Dear FI

Thank you for your kind comments. If I can help in the future please give me a call
Kind Regards
Steve

Rated 5 out of 5 stars

Extremely helpful and competitivly priced

My emails were replied to immediately and the staff were very helpful. I would definitely recommend and continue to use My-Bathrooms.

February 28, 2013
Unprompted review
my-bathrooms logo

Reply from my-bathrooms

Hi Liz
Thanks for your review. Please give me a call when you next need anything for bathrooms or wetrooms at the best prices
Thanks

Rated 5 out of 5 stars

Good stock range,very competitive and prompt delivery

Ordered a pair of Towel Warmer valves from My-Bathrooms based on best price offered. Placed Order on a Friday and received valves on Monday morning, even before I received confirmation they had been sent, this with free delivery. Could not ask for more. Excellent service would certainly use again.

February 14, 2013
Unprompted review
my-bathrooms logo

Reply from my-bathrooms

Clive

Thanks for your review, I am glad we could help

Rated 5 out of 5 stars

Excellent prices and quick delivery

I have now placed three separate orders with My Bathrooms, and all three were processed quickly and arrived within 2 days of the order being placed. The only issue was that the online status of the order does not seem able to keep up with what’s happening in reality, so my order was still "Awaiting Fulfilment" even after the product had arrived. Best prices I could find online and free delivery is a bonus!

February 7, 2013
Unprompted review
my-bathrooms logo

Reply from my-bathrooms

Thank you for the review. We have been working on the admin side of our web site and have now resolved this problem. Thank you for letting us now

Rated 5 out of 5 stars

Always Glad to help, Thank you.

Great Prices, and a very good customer service.
My delivery was fast. Unfortunately the tray was damaged, but a new one was sent out and was with me next day.
This is the second time I have used this company, and I would definitely use them again.

January 27, 2013
Unprompted review
Rated 5 out of 5 stars

Very efficient company and really helpful

My bathrooms has to be one of the best companies our company B&N Brickwork have used in a long time, nothing is a problem for them they sorted all of our requirements out very quickly and dispatched all of our products when they said they would some even came next day which was amazing.

January 21, 2013
Unprompted review
Rated 5 out of 5 stars

My-Bathrooms should be Our-Bathrooms

Excellent Service from original order to delivery but far more importantly absolutely excellant Customer Care Service - absolutely 1st Rate.

We had a a damaged part within our consignment which was replaced and despatched within hours.

We will always use this company wherever possible.

January 21, 2013
Unprompted review
Rated 5 out of 5 stars

Good and quick service

Ordered a replacement timer/thermostat for my underfloor heating. It was delivered the next day which I thought was excellent as there was no charge for P&P. installed item the same day and worked fine

January 19, 2013
Unprompted review
Rated 5 out of 5 stars

Speedy service

Request for review is a little swift after arrival of items so can comment only on speed of delivery and initial perception of quality of goods. Unable to comment on ease of use, reliability etc
So far so good

October 16, 2012
Unprompted review
Rated 5 out of 5 stars

Great service, Great Trade Prices

I phoned for a trade price for a wet room kit, I sent in my letter head and the trade counter verified I was Trade, Then got my login and great prices and Great service, I now use my bathrooms for all my work

Highly recommended

October 9, 2012
Unprompted review
Rated 5 out of 5 stars

Great service

After quite some researching and price comparing, these guys came top on my list! They did not disappoint, fast delivery and a lovely looking shower, look forward to getting it installed soon.

August 19, 2012
Unprompted review
Rated 5 out of 5 stars

Outstanding, helpful staff

Although I had a bit of an experience ordering, with their auto confirmation system not responding, due to a switch over to a new server (which ended in me ordering the product twice). The staff were extremely helpful in sorting this out as soon as they noticed the duplicate order. The delivery details and meeting my specific requirements on timing were dealt with to my complete satisfaction. Very happy indeed with the service provided.

July 25, 2012
Unprompted review

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