I dealt with Mike & Daisy from the customer service team, via email. Despite the issue being user error (not consulting the user manual) they were very helpful & prompt in their responses. Would defi... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I was really impressed with the My Babiie car seat. It’s such a stylish, modern design and looks lovely in the car. The quality feels great, and I really liked how spacious and comfortable it is... See more
Company replied
Great prices, quick delivery and nice products. Had a slight problem with one item. Got in touch with Customer Services, sorted out very quickly and replacement sent, no questions asked. Couldn’t ask... See more
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We bought a buggy made by this company. Great value for money - sturdy but still lightweight enough to be carried when necessary. Had a query with some leftover parts and emailed the company to find o... See more
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Company details
About My Babiie
Written by the company
"For little people who dream big"
Safe and stylish baby gear
Amazing Strollers, Highchairs, Car Seats, Travel Systems, Nursery Essentials & more.
Lovingly crafted baby products that let you stand out from the crowd.
Stylish & Functional
My Babiie products are highly functional as well as looking great! Years of parenting allowed us to create products that work great for us parents. With our different models of strollers you will be able to find the one that is the perfect fit for you and your family.
Created by parents, for parents
We understand life with little ones and are here to make it that little bit easier, by creating products we know you'll love because we love them too! Years of parenting has allowed us to know what works, what doesn't, and what we wished was available. This combined with our passion to provide only the very best for you and your family mean that My Babiie gear is gear that your family can rely on, as it has not only been tested by parents, but it's been created by them as well - us!
Colourful & fun
We create products that we know you will love because we love them too! Colour and fun runs through all our products with fashion forward modern prints and patterns. Designed for the modern parent, My Babiie products are brilliantly unique with patterns for all styles and tastes.
www.mybabiie.com
Shop Strollers
Shop Travel Systems
Shop Highchairs
Shop Car Seats
Shop Nursery Essentials
Contact info
Commercial Road, TN12 6EN, Paddock Wood, United Kingdom
- info@mybabiie.com
- www.mybabiie.com
4.3
Excellent
5K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
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Delivery good product even better so…
Delivery good product even better so happy
August 1, 2026
Unprompted review
Reply from My Babiie
Hi Paul,
Thank you for your lovely review. We're delighted to hear your order arrived quickly and that you're so happy with your purchase.
Kind regards,
The My Babiie Team
A⭐️⭐️⭐️⭐️⭐️
Super easy website to navigate and excellent follow up. Superb prices. Fantastic and fast postage. Thank you so much. A⭐️⭐️⭐️⭐️⭐️
July 31, 2026
Unprompted review
Reply from My Babiie
Hi Suzie,
Thank you for your fantastic review. We're so pleased to hear you found our website easy to use and were happy with our prices, communication and fast delivery. Your kind words mean a great deal to us.
Kind regards,
The My Babiie Team
Arrived next day as promised
Arrived next day, great little booster seat & & easy to fit with isofix.
July 31, 2026
Unprompted review
Reply from My Babiie
Hi Julie,
Thank you for your lovely review. We're delighted to hear your booster seat arrived the next day as promised and that you found it easy to fit with ISOFIX. We hope you continue to enjoy using it.
Kind regards,
The My Babiie Team
Push Chair within 24 hours
The service is very efficient and straightforward to place an order. Delivery is excellent, within 24 hours, which is exceptional. The quality of the push chair is top notch and very comfortable for my Granddaughter.
July 31, 2026
Reply from My Babiie
Hi Raymond,
Thank you for your wonderful review. We're delighted to hear you found the ordering process straightforward and that your pushchair arrived within 24 hours. It's lovely to know your granddaughter is comfortable in it. We hope it brings you many happy outings together.
Kind regards,
The My Babiie Team
Always a quick delivery
Always a quick delivery, reply to emails immediately. Have ordered a few times, love my babiie products. Will definitely order again. Thank you.
July 31, 2026
Unprompted review
Reply from My Babiie
Hi Ann,
Thank you so much for your continued support. We're delighted to hear you've always had quick deliveries and prompt responses from our team. It means a lot to us that you keep choosing My Babiie, and we look forward to welcoming you back again.
Kind regards,
The My Babiie Team
Ordered the black car seat for my son
Ordered the black car seat for my son. I ordered it on the afternoon and it literally came the next morning. I was so shocked - very happy though.
Looks beautiful and easy to set up
I’ll be ordering the leopard print girlie one when my daughter arrives
July 30, 2026
Unprompted review
Reply from My Babiie
Hi Monica,
Thank you for your lovely review. We're so pleased to hear your car seat arrived so quickly and that you're happy with how easy it is to set up. Congratulations on your upcoming arrival, and we look forward to welcoming you back when it's time to choose your daughter's car seat.
Kind regards,
The My Babiie Team
Baby changing station
Found just what I was looking for.The colour was exactly perfect.The price was really really good.Good communication swift delivery,well packaged.Will definitely use this company again,Thankyou
July 31, 2026
Unprompted review
Reply from My Babiie
Hi Wendy,
Thank you for your wonderful review. We're delighted to hear you found exactly what you were looking for and that you were pleased with the colour, price, communication and speedy delivery. We really appreciate your support and look forward to serving you again in the future.
Kind regards,
The My Babiie Team
Delivered quickly
Delivered quickly, very happy with the pushchair comfortable to push
July 25, 2026
Unprompted review
Reply from My Babiie
Hi,
Thank you for taking the time to leave us a review. We're delighted to hear your pushchair arrived quickly and that you're happy with how comfortable it is to push. We hope you enjoy using it.
Kind regards,
The My Babiie Team
Very good service ordered new pushchair…
Very good service ordered new pushchair came the next day great updates online for when my parcel was arriving all in all a very good experience would definitely recommend x
July 28, 2026
Unprompted review
Reply from My Babiie
Hi Natalie,
Thank you so much for your wonderful review!
We're delighted to hear your new pushchair arrived the next day and that you found the delivery updates helpful. It's great to know you had such a positive experience from start to finish.
Thank you for your recommendation, and we hope you enjoy using your new pushchair!
Kind regards,
The My Babiie Team
I haven't received it
July 23, 2026
Unprompted review
Reply from My Babiie
Hi Michelle,
We're sorry to hear that you haven't received your order.
Please send us a message at info@mybabiie.com with your order number, and we'll be happy to look into this for you as quickly as possible.
Kind regards,
The My Babiie Team
Faulty item returned, customer service ignoring emails & hiding comments! Order #1203897
I returned a faulty stroller to My Babiie 1 week ago. DPD tracking confirms the parcel was delivered to their warehouse. I have emailed customer service multiple times for an update, but received no response. When I tried to ask for help on their Facebook page, my comments were hidden/blocked instead of being resolved. Extremely poor customer service for a faulty product refund. Order #1203897. I expect a full refund immediately.
July 30, 2026
Unprompted review
Reply from My Babiie
Hi Evie,
Thank you for your review.
We're sorry to hear you were unhappy with your experience.
Our records show that your refund has already been processed. Regardless, we do ask customers to allow up to 10 working days for refunds to be completed. This is because, once a returned item arrives at our warehouse, it must first be received and inspected before the refund can be processed.
We apologise for any frustration caused and appreciate your patience throughout the process.
Kind regards,
The My Babiie Team
Beautiful car seat,very well made
Beautiful car seat,very well made, fast delivery
July 9, 2026
Unprompted review
Reply from My Babiie
Hi Mary,
Thank you for your lovely review!
We're so pleased to hear you're happy with your car seat and that it arrived quickly. We hope you and your little one enjoy using it.
Kind regards,
The My Babiie Team
Reply from My Babiie
Hi Elizabeth,
Thank you for your 5-star review!
We're delighted to hear you found our service fast and efficient. We really appreciate your feedback.
Kind regards,
The My Babiie Team
Very Happy
The whole process, from start to finish, was simple and intuitive. The range of products was clearly displayed, with full descriptions, dimensions and pricing The prices were competitive, and special offers were available in some categories. The purchasing procedure was clear, simple and easy to follow and, to top it all off, despatch and delivery were super quick.
July 27, 2026
Unprompted review
Reply from My Babiie
Hi David,
Thank you for taking the time to leave such a fantastic review!
We're delighted to hear you found our website easy to use and that the ordering process was simple from start to finish. It's also great to know you were pleased with our product range, pricing and fast delivery.
We really appreciate your kind words and hope to see you again in the future.
Kind regards,
The My Babiie Team
Absolutely love the bouncers
Absolutely love the bouncers. The giraffe print is gorgeous and really easy to fold and put away when there isn’t much space. Lovely deep seat and comfy for baby too!
July 29, 2026
Unprompted review
Reply from My Babiie
Hi Chloe,
Thank you for your lovely review!
We're so pleased to hear you're loving the bouncer. It's great to know you like the giraffe print and that it's easy to fold away while still being comfortable for your little one.
We hope you continue to enjoy using it!
Kind regards,
The My Babiie Team
My babiie their customer service was amazing
My babiie their customer service was amazing and Mike was so nice and helpful with the issue and he sorted it out and I am really happy with my experience thank you
July 28, 2026
Unprompted review
Reply from My Babiie
Hi Grace,
Thank you so much for your wonderful review!
We're delighted to hear you had such a positive experience with our customer service. We'll be sure to pass your kind comments on to Mike, who will be thrilled to hear he was able to help and resolve everything for you.
Thank you for choosing My Babiie!
Kind regards,
The My Babiie Team
I ordered a seat unit for my mb500i…
I ordered a seat unit for my mb500i travel system and expected it to be delivered quickly. After a week it still hadnt been dispatched. I contacted them and they told me that what I had ordered was the fabric and not the actual seat, despite it stating on their website and my order confirmation that it was the whole seat. All they are doing is telling me to refuse delivery and they will refund me. I need this seat for my 4 month old baby's pram. He can now no longer use hes pram and I have to fork out for a new one
July 27, 2026
Unprompted review
Reply from My Babiie
Hi Katie,
Thank you for taking the time to leave your review. We're very sorry to hear you're disappointed, and we completely understand how frustrating this must be, especially when you were hoping to use the seat for your little one.
We're sorry if the product listing was not as clear as it could have been. The item ordered is a replacement seat fabric rather than the complete seat unit, as we do not sell the full seat unit separately.
If the parcel has not yet been delivered, you can simply refuse delivery and it will be returned to us. Once it has been received back at our warehouse, we'll arrange your refund as quickly as possible. If you do accept the delivery, please don't worry, just get in touch with us at info@mybabiie.com and we'll be happy to help you arrange a return.
We sincerely apologise for any confusion and the inconvenience this has caused.
Kind regards,
The My Babiie Team
Additional car seat direct this time mega savings
I already purchased a car seat through my catalogue and loved it for my grandaughter and then realised they had done a black version so googled to find one for my grandson and they had it direct as a graded product, not only did I save on the RRP but I also got an additional discount so saved a 1/3 plus free postage and was delivered in 24hours very pleased with the service and product
July 23, 2026
Unprompted review
Reply from My Babiie
Hi Michelle,
Thank you for your fantastic review. We're delighted to hear how pleased you are with your second car seat and that you were able to take advantage of our graded product savings and additional discount. It's wonderful to know your order arrived so quickly, and we hope both your granddaughter and grandson enjoy their new car seats.
Kind regards,
The My Babiie Team
Ordered Friday afternoon and item was…
Ordered Friday afternoon and item was delivered the very best day after i was told it would be 2 working days so very impressed with service
July 24, 2026
Unprompted review
Reply from My Babiie
Hi Lyn,
Thank you for your lovely review. We're so pleased to hear your order arrived even sooner than expected. We always aim to get orders to our customers as quickly as possible, and we're delighted you were impressed with the service.
Kind regards,
The My Babiie Team
Brilliant experience
Brilliant experience, lovely pushchair, really happy
July 26, 2026
Unprompted review
Reply from My Babiie
Hi Claire,
Thank you for your kind review. We're delighted to hear you had a brilliant experience and that you're so happy with your new pushchair. We hope you enjoy many wonderful adventures with it.
Kind regards,
The My Babiie Team
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