Hands down this shop beats all the high end retailers! The team were incredibly helpful and patient while we chose our pushchair and car seat. They took the time to explain all the features, he... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Amazing service. Messaged on the chat via the website regarding when it will be dispatched, to which agent responded with the timeframe stated on the website which was fine. Later that night (around 1... See more
Company replied
Great service from start to finish. The team gave really helpful advice on which car seat would be best for our needs and offered a genuinely personal service that you just don't get from larger reta... See more
Company replied
A wonderful bespoke shop offering everything you could want and need for a new baby and up to 6/7 years of age. The staff were so knowledgeable and helpful on my recent visit to the shop, in helping... See more
Company replied
Company details
Written by the company
My Baby Stroller is a family run, Birmingham based business. selling prams, pushchairs, strollers, travel systems, double strollers, nursery furniture, clothes, toys and much more. We want to make shopping for baby products easier. Becoming a parent can be overwhelming, with so many options available, it can be hard to know what you need and you can end up spending too much money on the wrong things. Having recently welcomed a new addition to our own family, we felt that there wasn’t enough support in purchasing decisions and often felt like we were in the dark, spending too much money and wasting time scrolling through online shopping pages. Information that’s available to new or soon to be parents is so vast and confusing it can be difficult to know what to do. Our mission is to provide a place to purchase the essential baby products with your eyes open. Beyond that, we want to bring the community together and support new parents through one of the craziest times of their lives.
Contact info
14 Greenfield Crescent, B153AU, Birmingham, United Kingdom
- 01218246675
- info@mybabystroller.co.uk
- www.mybabystroller.co.uk
4.5
Excellent
187 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Good deals and clear communication
Good deals and it arrived as expected. It took a few days to arrive.
February 26, 2024
Reply from My Baby Stroller
Thank you
Baby shopping
I visited the shop in hopes to buy my bedside crib that day however I had a chat with the assistant who kindly passed my details over to the owner. Richard sourced all the things I was after and the process was very smooth and quick, I even got a nhs discount which was good. I received everything promptly and I’m very happy with my purchases. Thank you
February 16, 2024
Reply from My Baby Stroller
Thank you! Happy to help
Absolutely brilliant service and so…
Absolutely brilliant service and so helpful in answering all my questions. Although I knew which car seat I wanted, I needed to delay ordering and then changed my mind about which fabric I wanted, Richard and Laura responded promptly to all my emails and were very patient with all my requests! We are very pleased with our daughter’s new car seat and would definitely order from my baby stroller again and have recommended them to friends.
January 3, 2024
Reply from My Baby Stroller
Thank you! Happy to help
It’s made life easy but the only things…
It’s made life easy but the only things is that you have to wash the one of the parts after four uses. So I think there should be an extra part for the price you are paying.
January 4, 2024
Reply from My Baby Stroller
I will pass your comments on to the manufacturer, thank you
Ideal size for a small room.
Ideal size for a small room.
Very prompt reply when email about delivery.
Overall very happy with cot.
December 21, 2023
Reply from My Baby Stroller
Thank you !
Great personalised service and advice…
Great personalised service and advice which made the daunting task of shopping for your baby that little bit easier
December 14, 2023
Reply from My Baby Stroller
Thank you !
Delivery was on time
Delivery was on time. Stroller is perfect for what I needed. It is cabin friendly, lightweight, and easy to fold with one hand while holding baby. I also got attachments to attach 2 strollers together which made flying with 2 young ones alot easier. Would highly recommend.
November 24, 2023
Reply from My Baby Stroller
Thank you !
Great personal service!!
Great communication and a personal delivery due to location. All items were perfectly packaged without any damage and delivered into the home.
November 17, 2023
Reply from My Baby Stroller
Thank you !
First class customer service
First class customer service. Have used MyBabyStroller twice and both times, have received outstanding service.
100% recommend.
November 21, 2023
Reply from My Baby Stroller
Thank you !
Purchase and delivery was very smooth. Will recommend.
The seller was very professional as she sent an email stating that they ran out of the colour I wanted. She offered me another colour at a discount.
November 2, 2023
Reply from My Baby Stroller
Thank you !
Bought as a surprise for an expectant…
Bought as a surprise for an expectant mum definitely fulfilled the brief!
October 25, 2023
Reply from My Baby Stroller
Thank you !
Reply from My Baby Stroller
Thank you !
Looks lovely but oh so Heavy and hard to get around!
This a lovely looking buggy and pushes well. However, it is extremely heavy and difficult to put up/collapse (hoping it will get easier with more use). It is also too wide to get through local walkway to supermarket, too wide to go past single pavement that has lamppost and pavement with large tree growing at side so LOTS of walking on roads which isn’t safe! Therefore only purchase if you have extra wide walkways nearby…
October 2, 2023
Reply from My Baby Stroller
Hi Hayley. You have left a product review about your triple stroller on our service review page.
I do hope you had a good experience with our service.
Regarding you triple stroller being a bit large for your area, unfortunately there aren't many triple strollers on the market currently for around the same price. I will keep you posted if we find any smaller triple strollers.
Thanks
Fast and efficient
Laura was very patient and helpful, everything was fast and efficient, got everything we needed!
October 6, 2023
Unprompted review
Reply from My Baby Stroller
Thank you !
Excellent product and communication…
Excellent product and communication regarding delivery!
September 6, 2023
Reply from My Baby Stroller
Thank you !
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.