Hands down this shop beats all the high end retailers! The team were incredibly helpful and patient while we chose our pushchair and car seat. They took the time to explain all the features, he... See more
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My Baby Stroller is a family run, Birmingham based business. selling prams, pushchairs, strollers, travel systems, double strollers, nursery furniture, clothes, toys and much more. We want to make shopping for baby products easier. Becoming a parent can be overwhelming, with so many options available, it can be hard to know what you need and you can end up spending too much money on the wrong things. Having recently welcomed a new addition to our own family, we felt that there wasn’t enough support in purchasing decisions and often felt like we were in the dark, spending too much money and wasting time scrolling through online shopping pages. Information that’s available to new or soon to be parents is so vast and confusing it can be difficult to know what to do. Our mission is to provide a place to purchase the essential baby products with your eyes open. Beyond that, we want to bring the community together and support new parents through one of the craziest times of their lives.
14 Greenfield Crescent, B153AU, Birmingham, United Kingdom
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Lovely family run business - they showed us the different strollers and gave us a discount as well.. we managed to drive up our car to the front to make sure the stroller fit our boot before we bought it… purchase and pick up of the stroller was easy. We also bought some accessories for a discount too… all in all very happy customer!

Reply from My Baby Stroller
Greatly appreciate the advice, checking and communication (including callbacks!) when purchasing a pram - all done over the phone.

Reply from My Baby Stroller
Great communication, great store. I unfortunately had to return the product I bought for personal reasons, however, they’re so friendly and helpful! Will definitely be buying more from them!

Reply from My Baby Stroller
Really great stroller! Delivery was very quick and i was kept informed every step of the way.
Great travel stroller and great price. Sturdy despite being somewhat lightweight. Ordered on the Thursday and delivered by the Monday!
The customer service I received was outstanding. I will use this company again.
Very helpful and knowledgeable about the different buggies available. We purchased the recommended buggy based on our criteria and it has turned out to be very good! Would recommend :-)

Reply from My Baby Stroller
I've had a lovely experience with My Baby Stroller. I've been scammed online before while buying a buggy online. But these guys were answering my messages out of "working hours", send reassurance that the buggy will be send the next day. I've had a lovely experience and would definitely recommend them as a reliable and trusted service..
Many thanks
Another happy customer

Reply from My Baby Stroller
Great communication on the chat to help with the product wanted,quick despatch time and delivery

Reply from My Baby Stroller
Such helpful advice in shop, lovely lady who helped and let us try out a lot of the strollers. Personal delivery too which was great. Thanks will recommend.

Reply from My Baby Stroller
Great service, kept me informed of every stage of the order and the delivery was quick. Would recommend!

Reply from My Baby Stroller

Reply from My Baby Stroller

Reply from My Baby Stroller
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