My Bandage Dress Reviews 

I sent an email to the company in regards to a dress I ordered but after waiting a week I still had no reply so decided to email again. That was now a week ago and still nothing, I have been ignored for 2 weeks now.

When I needed to change the size of my dress, customer service handled it amazing and I was able to receive the dress the next day ready for my graduation tomorrow and it’s perfect! Thanks for the help and ensuring I’d get it on time.

Lovely dresses and clothing however I find their no refund policy (which is not made obvious on their website) unreasonable- because of this I would be reluctant to reorder from them. One of the dresses arrived faulty and I was given a refund. Sophie was helpful and made sure this was processed quickly. I would urge anyone ordering from them to ensure that they are careful with what they order as they won’t receive a refund.

Ordered a dress, got lost in post. Another was sent out a few days later

I wish I could give zero stars. DO NOT BUY FROM THIS STEALING COMPANY. They will not give you your money back if you return a dress from it being the wrong size or not suiting you. This is DISGUSTING from an online company. They just give you credit and say it’s “company policy” I hope this company gets shut down ASAP. All they care about is money and profit truely disgusting brand

They are liars I bet half these good reviews they post themselves to try and counteract the bad ones

Ordered on the 20th of June with four day delivery but had no updates for dispatch after 5 days so got worried it would Not arrive in time for my holiday on the 3rd July. Emailed three times with no response chasing my order and explaining if it wasn’t there by the 2nd of July it would be unacceptable. Still no reply but then I get an email to say the order was dispatched! That’s 13 days after the order!!!! Not in time for my holiday!!! I want a full refund as this is terrible service and I paid for something I now will not use until my next holiday next year.

**** So, update **** - I’ve been emailing back and forth with this company. First they said it was because the company changed hands that it was delivered late, then they said although I paid for 4 day delivery at extra cost it still takes 4 days to package and dispatch before the courier is sent so 4 day delivery actually means 8 day. They then said they can’t accept returns as its swimwear even though the package is unopened and still in it’s original grey sealed delivery bag with courier stickers. I said that was out of order as they can’t refuse a refund it on hygiene grounds if I never even touched it 😂😂😂 absolute joke of a company. Took 13 day to send a parcel I paid £5 for 4 day delivery and they blamed it on a change of hands. If the customer suffers and doesn’t get their parcel because of your disorganised change over you should fix it, not make excuses to refuse a return and refuse to refund the extra postage paid not to receive it in the stated time frame. You can’t refuse something due to hygiene reasons if I haven’t opened it!!! Christ sake. I’m calling trading standards in the morning!!! 💅🏼

Excellent items, amazing service 😁

Really pleased with my new Rosie bandage dress. The fabric is actual bandage material and fit my body shape perfectly. It was definitely worth paying a little more for a much better quality dress.

I had a really bad experience with the OLD company (MYBD has now been bought by new owners and is run in the UK) Last year I ordered 3 dresses of significant value, with express delivery, they arrived two weeks late and then I was subject to customs charges which I was completely unaware of (as was under impression dresses were coming from UK, they in fact came from Australia!) After arguing with DHL for the last 6 months, I finally had to pay the customs as they would not drop the charges nor amend my invoice (They charged me based on AUD rather than GBP so was much higher!!!) so overall a really bad experience. I then got in contact with MYBD again re my refund for the customs charge, and they honoured the request and processed this for me which was so good of them. Sophie from the customer services team was so helpful and prompt with responding, and I'm really pleased. They seem to really be improving service compared to the old company! I would buy from them again now that I know their operations are in the UK and they have a better and responsive customer services team. thank you.

Absolutely delighted with the dress I ordered for my partner for her to wear at her day out at Ascot races, she said the quality of the bandage material was excellent and was complimented all day long. Excellent service and will definitely recommend to family and friends.
Thank you

I wish I could rate this website 0* because I am so disappointed by the service I’ve received. I bought 2 dresses from this website, totally £150. Upon arrival, the dresses smelt really bad - a mixture of smoke, damp and chemicals. I requested a refund as that is not the way you provide products to your customers - especially when they cost that much. Anyways, they are now refusing to give me a refund, saying it goes against company policy to give a refund and have given me gift vouchers instead. They have also said that it’s usual for their dresses to smell chemically which is absurd considering how much they cost. I want a full refund and it’s ridiculous how they aren’t offering me a refund, despite sending the dresses in a state that you shouldn’t be sending to your customers. I am so upset and disappointed as it’s quite a lot of money.

Update 03/07/19: Despite MyBandageDress sending me faulty goods, they are refusing to give my money back. I asked for their management team to give me a call two weeks ago and I’ve emailed several times to chase them up and no one is giving me a call back. I am so upset and disappointed by the service received.

Update 12/07/19: They are now saying they don’t offer the service of management speaking to their customers - which company does not offer this?! I have literally begged this company to give all my money back and they are refusing to give all of it back. I’ve never experienced anything like this. This situation has made me quite anxious because it is a lot of money that I spent with MBD. They have said they will refund the money for one dress as a ‘gesture of good will’ - there is no good will in sending a customer faulty dresses and then not giving their money back!

The reason I am giving 1 star is because there isn’t an option to give 0.

I ordered my first dress in December 2018, unfortunately for me I needed to exchange for a different size. I was given a gift card as they do not do exchanges or refunds.

The dress I ordered in February I never received. I was sent the wrong dress and then requested a refund. They firstly refunded me a gift cards again. It was only after saying I wished to complain that I got my money back. This dress was ordered February 2019, it is now June 2019. Also these dresses are a rip off and ordered from China. You can buy them if eBay for more than half the price.

I bought two skirts from My Bandage Dress - one was pre-ordered and the other was in stock. I opted in for the 2-day delivery, however almost a week had passed and still no skirts. I wasn't too worried as I still had a week left until my holiday, but I still got in touch with MyBD as I wanted to know why it was taking longer than expected.

I spoke with someone named Sophie who was very helpful and in constant communication with me, updating me on the status of my order (and was honest). Sophie requested that my skirts be sent to be via next day delivery as soon as it had reached the warehouse, to which I received BOTH skirts in the same package.

Overall, I was very happy with the products and would definitely buy from here again. The quality and fit is great.

Although it took longer than expected to receive, I'm very happy with my purchase, and was reassured to the best standard by Sophie :)

DONT BUY FROM HERE!! I ordered a bandage dress that cost over €80 inc. shipping. The bandage underlayer fit true to size however the sequin overlay was extremely baggy and was not secured to the underlayer as I would’ve hoped. It lifted up whenever I moved and didn’t not look flattering. I returned the dress with the time required only to discover this site does not do refunds. This information was not clear when buying and in my opinion is ridiculous that the site doesn’t offer a refund for a perfectly returned item. When I applied for the return, I applied for a full refund that was confirmed over email, however I only received a €70 voucher for a website I do not trust or want to buy from again. Would not recommend at all.

I returned a dress as directed in there email on 9/5/19,and have not received the refund of £85. I have emailed the company twice and no reply,I returned the dress recorded delivery so will be taking it further so as it stands my bandage boutique have the dress and money.very disappointing

Had an absolutely horrendous experience with MBD. First of all I ordered a dress and within days of an event I attended they stated that the dress had failed quality control and they wouldn’t be sending the dress out. They then advised me to choose another dress for next day delivery which I did only to get another email stating that the dress was also out of stock. Absolutely would not order again. Ended up getting a refund and having to panic buy elsewhere.

i made an order of 2 dresses totalling £170, i requested for a refund to which i was ignored for over a week. once I returned my items it took 5 days for them to process my refund request, they then informed me it takes 14 days to recieve the refund, its now 17 days since then and still no money in my bank account returned. the dresses were terrible in sizing, and one smelt very chemically, not worth the money i paid. will never shop with them again. their returns policy is very poor and does not have the consumer in mind.