My Bandage Dress Reviews 

180
TrustScore 1.5 out of 5

1.6

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Rated 1 out of 5 stars

Would give less than 1 star if I could!! Terrible shopping experience!! They sent me the goods after weeks, which, incidentally, comes from China, as another person also wrote; I returned the pa... See more

Rated 1 out of 5 stars

Awful. Requested return authorisation from seller on 24 January2019. Order 7683 Never heard back from them I have emailed Facebook messages Instagram they never reply to any emails no contact nu... See more

Company replied

Rated 1 out of 5 stars

Had an absolutely horrendous experience with MBD. First of all I ordered a dress and within days of an event I attended they stated that the dress had failed quality control and they wouldn’t be sendi... See more

Company replied

Rated 1 out of 5 stars

Shocking service. I bought two dresses from my bandage dress and both are damaged. One has a big hole in it and the others strap isn’t attached to the dress. I bought these dresses for parties around... See more

Company replied

Company details

  1. Women's Clothing Store

Information provided by various external sources

MyBandageDress.com The home of bandage dresses, find the look you want, whatever the occasion, we've got the dress to match.


Contact info

1.6

Bad

TrustScore 1.5 out of 5

180 reviews

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1-star

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1.6

All reviews

(180)

0 reviews in the last 12 months

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Rated 1 out of 5 stars

I never got my item as the fabric was…

I never got my item as the fabric was out of stock and they refused to refund me... daylight robbery.

March 12, 2019
Unprompted review
My Bandage Dress logo

Reply from My Bandage Dress

Dear Anon,
I am so sorry to hear about your issues with your order.
We have changed ownership at MYBD and would never want our customers to have a bad experience with us. Please contact customercare@mybandagedress.com so we can resolve your issues.
Kind Regards,
MYBD

Rated 1 out of 5 stars

Terrible Customer service

Terrible Customer service, still haven’t received my credit note from them! I have contacted them numerous times and no replies

I will be taking this further , they can’t get away with taking people’s money

March 11, 2019
Unprompted review
My Bandage Dress logo

Reply from My Bandage Dress

Dear Charlie,
I am so sorry to hear about your issues with your order.
We have changed ownership at MYBD and would never want our customers to have a bad experience with us. Please contact customercare@mybandagedress.com so we can resolve your issues.
Kind Regards,
MYBD

Rated 1 out of 5 stars

dresses are overpriced and shitt

dresses are overpriced and shitt quality. their customer service is shitt too and you can't even get a refund. my £85 dress came in a flimsy plastic bag. they haven't even replied to my emails for days and my item arrived 5 days late when i paid for express delivery. joke of a company.

March 11, 2019
Unprompted review
Rated 1 out of 5 stars

rubbush

Was meant to be delivered in 5 days, over a week later hadn’t been delivered so messaged customer services. My parcel had been through customs and sent back to MBD and then apparently was on its way back to my house but clearly wasn’t as they just cancelled the order. Should have been informed of this change but wasnt

March 8, 2019
Unprompted review
My Bandage Dress logo

Reply from My Bandage Dress

Dear Olivia,
I am so sorry to hear about your issues with your order.
We have changed ownership at MYBD and would never want our customers to have a bad experience with us. Please contact customercare@mybandagedress.com so we can resolve your issues.
Kind Regards,
MYBD

Rated 5 out of 5 stars

My first order I was disappointed as I…

My first order I was disappointed as I was sent the wrong size, I left it last minute as this was a dress for my engagement party, I had to take this dress to an alterations place to be made bigger which I was so worried about. After speaking to Sophie she has sent me a first class delivery out for a new size as a gift. You’ve made my engagement Thankyou so much! Excellent customer service!

March 7, 2019
Unprompted review
My Bandage Dress logo

Reply from My Bandage Dress

Dear Karly,
We are so happy and thankful to see your wonderful review. We hope to see you again soon at MYBD.
Kind Regards,
Sophie

Rated 1 out of 5 stars

Terrible communication

Terrible communication, pay next day delivery for item to arrive almost a week later and the bandage material is definitely not bandage.

I’ve bought cheaper bandage material from other retailers which is thick and heavy and much better quality. This material is so cheap. The worst part is they don’t do returns so I’m left with it.

March 6, 2019
Unprompted review
My Bandage Dress logo

Reply from My Bandage Dress

Dear Jayda,
I am so sorry to hear about your issues with your order.
We have changed ownership at MYBD and would never want our customers to have a bad experience with us. Please contact customercare@mybandagedress.com so we can resolve your issues.
Kind Regards,
MYBD

Rated 5 out of 5 stars

Absolutely love the clothes

Fast shipping, very helpful, the clothes are an amazing quality, luxury wear, an outfit for any occasion! The Customer service is great, fast response and very helpful!

Happy shopping huns x

March 1, 2019
Unprompted review
My Bandage Dress logo

Reply from My Bandage Dress

Dear Sky,
We are so happy and thankful to see your wonderful review. We hope to see you again soon at MYBD.
Kind Regards,
Sophie

Rated 1 out of 5 stars

DO NOT ORDER FROM THIS SITE!!

DO NOT ORDER FROM THIS SITE!!! They don't give refunds, I ordered a dress from this site when I tried to return it they would not give me my money back, instead they sent me an email with a specific code to type in so that I could redeem it against something else, but when I tried it just kept saying invalid code, so I emailed them stating that the code was invalid so they sent me another code which also didn't work, I never got my money back, and gave up trying to order anything else.

February 28, 2019
Unprompted review
My Bandage Dress logo

Reply from My Bandage Dress

dear jenny,
I am so sorry to hear about your issues with your order.
We have changed ownership at MYBD and would never want our customers to have a bad experience with us. Please contact customercare@mybandagedress.com so we can resolve your issues.
Kind Regards,
MYBD

Rated 4 out of 5 stars

I will be truthful I didn’t have a…

I will be truthful I didn’t have a great first experience with My Bandage dress! after being sent the wrong dress I had it returned and as promised my new dress arrived the morning of Valentine’s Day, material is brilliant quality and they excelled in customer service.
I will order with this company again as they have gained my confidence to do so.

February 19, 2019
Unprompted review
My Bandage Dress logo

Reply from My Bandage Dress

Dear Jolene,
I am so sorry to hear about your issues with your order.
We have changed ownership at MYBD and would never want our customers to have a bad experience with us. Please contact customercare@mybandagedress.com so we can resolve your issues.
Kind Regards,
MYBD

Rated 1 out of 5 stars

Avoid! They don’t offer refunds

What company in this day and age doesn’t offer redunds? Disgusting!

February 15, 2019
Unprompted review
My Bandage Dress logo

Reply from My Bandage Dress

Dear Kezia,
I am so sorry to hear about your issues with your order.
We have changed ownership at MYBD and would never want our customers to have a bad experience with us. Please contact customercare@mybandagedress.com so we can resolve your issues.
Kind Regards,
MYBD

Rated 5 out of 5 stars

Customer service was very responsive…

Customer service was very responsive and despite my worries after reading the old reviews my dress came on time and i was very happy with the quality of the bandage material. Will Defo be returning to buy again.

February 13, 2019
Unprompted review

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