My Bandage Dress Reviews 

I have just placed an order for 2 dresses, one of which was pre-order. To ensure I get one of the dresses before valentines day Sophie ensured that one of my dresses was sent out today. I would defiantly recommend this website! I have ordered from this website previously and absolutely loved the dress that I purchased and I'm sure that I will feel the same about these two!

Great communication through email. Any problems quickly resolved!

Bought a dress for my friends birthday, I was skeptical to begin with but received excellent customer service and very happy with the quality and fit of material!

Bought a dress from here and it was just as shown in the photos! Quality and fit was amazing, will definitely be ordering from here again! Recommended to all my friends

Good service and fast delivery of product

I ordered reign and Cairo.
Reign is perfect, Cairo AVOID at all costs the wire is made so badly it sticks out the dress and they justify themselves by saying that’s how it’s supposed to look! No refunds unless it’s faulty so don’t order loads as you can’t refund..however on this occasion the dress was clearly faulty there’s absolutely no way I would have left the house with a huge wire poking out the front of the dress and instead of a refund I’ve been sent a credit note! I don’t want to purchase anything off your website EVER again I want my money back! And don’t expect a fast reply from them either all money makers not about customer satisfaction at all

Customer service is disgusting! When the item finally arrived a week late, it was the wrong item!!! Will never use this shop again.

Awful. Requested return authorisation from seller on 24 January2019. Order 7683
Never heard back from them I have emailed Facebook messages Instagram they never reply to any emails no contact number to speak to anyone. I am still waiting for them to supply a return address.
I also note from other customer experiences that they only issue credit notes for returned goods
Under long distance selling law you have 14 days to return an item for full refund NOT credit note.
Please if you are thinking of ordering from MY BANDAGE DRESS.COM then DONT.
Worst company I have ever dealt with
I have only given 1 star so I can leave a review otherwise they would be rated 0...

Quality of dresses it is not that goodas the came ripped, size 12 it's actually size 10. If you want a refund you will not get it just a voucher so you can buy something else. Delivery takes forever. Not buying again

I ordered a skirt a December 30 & have yet to receive it & the tracking information is not in English , so I have mixed reviews about this website .

I do not usually post bad reviews but due to the catalogue of abysmal service and pure incompetence of this company, I wanted to warn others.

The first order I placed, the dress was faulty and I didn't receive an email to say my order had been dispatched (which was promised) I had to chase my order. Also the dress was faulty and the strap snapped as soon as I tried it on.

I gave them the benefit of the doubt and made a second order... what a bad decision this was.

I received an email when I placed my second order which stated the terms and conditions of returns. Within these terms it explained that I would receive a full refund to my original payment method. However when I returned my items, much to my dismay, the company refused to give me a refund and said they could only issue a credit note. Despite me receiving contradictory 'terms' within my order confirmation.

I read up online, and realised I am more than entitled to request a full refund for non sale items bought online under the Consumer Contracts Regulations. The company totally discarded my request and after a string of emails to and from the customer services team (wasting my time) I had no choice but to accept the credit note and place another order.

It is now 10 working days since I've placed my latest order. I have AGAIN not received notification of my goods dispatch... and I should have received my order within 7 working days. When will this ever end?!?

In summary, My Bandage Dress are incompetent. Girls if you are wondering whether to order from them... don't bother... you will inevitably end up just feeling dissatisfied and frustrated. The quality of their products is not worth the price or the hassle. What a waste of my time and money!

(I REALLY WISH I HAD SEEN THIS SITE WITH ALL THSES FEEDBACKS BEFORE ORDERING FROM THEM, IT WOULD HAVE SAVED ME A LOT OF HEARTACHE!!!).
I ordered a KELLY white bandage dress, (order # 7353).on the 1st Decber and paid for express delivery, but didn't arrive until over 2weeks! Decided to return the dress back which i did. They now have both the dress and my money and still haven't refunded back my money, thank goodness I still have the receipt from the return postage from the post office.
I also Sent several emails and still getting nowhere.
I will now contact my credit card company to get my money back.
This is the worst shopping experience of my life and that includes shopping from China!
Never Again!!!

Possibly the worst company I have ever dealt with.
Ordered 6 dresses and paid for express delivery as I needed them for an event. 'Sophie' was promising me for 6 days straight that they had been sent that day/will arrive tomorrow, but never turned up so it was just a lie to keep it going. They eventually arrived but were too late so they agreed to allow me to return. They were in terrible packing and sent from china so when I was told they were shipped that day, it confirmed it was a lie. Once they received the items back, I was told via email that the refund was processed and would arrive within 14 days. After the 14 days, no refund. I emailed and was told 3 times that the finance department would reach out to me but never heard anything. After 3-4 weeks without a refund of £350, my emails started to get ignored. After 6 weeks I had still not received the refund so had to deal with it through my bank.
The WORST customer service I have ever experienced and will be advising anyone not to shop with them. Heavily disappointed and shambolic experience.

Hi. I am yet to receive my order when it was suppose to arrive two weeks ago. I have emailed several times but still no help on where my order is. This is the worse service i have received and I still can’t believe how poor it is. I would just like my money back now. Very unacceptable

Horrible costumer service, late delivery

I ordered an item on the 26th of December 2018, paid for express delivery and till today I haven’t gotten it or heard from them. I try contacting them and they’re completely ignoring my emails not one single reply from them very unprofessional.

Only offer a credit note for returns so I won’t be buying from this company again

Took weeks to get my refund back,,,, opened a dispute with Paypal and they got it refunded back to me.
I've told my daughter not to order from this company again. AVOID AT ALL COSTS

Sophie was amazing! Her replies were fast and very helpful and she went out of her way to help me find what I needed.
Really impressed with how personal and informative her customer care was and would definitely purchase from this store again.