My Bandage Dress Reviews 

180
TrustScore 1.5 out of 5

1.6

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Rated 1 out of 5 stars

Would give less than 1 star if I could!! Terrible shopping experience!! They sent me the goods after weeks, which, incidentally, comes from China, as another person also wrote; I returned the pa... See more

Rated 1 out of 5 stars

Awful. Requested return authorisation from seller on 24 January2019. Order 7683 Never heard back from them I have emailed Facebook messages Instagram they never reply to any emails no contact nu... See more

Company replied

Rated 1 out of 5 stars

Had an absolutely horrendous experience with MBD. First of all I ordered a dress and within days of an event I attended they stated that the dress had failed quality control and they wouldn’t be sendi... See more

Company replied

Rated 1 out of 5 stars

Shocking service. I bought two dresses from my bandage dress and both are damaged. One has a big hole in it and the others strap isn’t attached to the dress. I bought these dresses for parties around... See more

Company replied

Company details

  1. Women's Clothing Store

Information provided by various external sources

MyBandageDress.com The home of bandage dresses, find the look you want, whatever the occasion, we've got the dress to match.


Contact info

1.6

Bad

TrustScore 1.5 out of 5

180 reviews

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1-star

No recent history of asking for reviews

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1.6

All reviews

(180)

0 reviews in the last 12 months

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Rated 5 out of 5 stars

So happy!!

Can’t recommend enough, ordered the Eira white fishtail dress for my engagement party. Absolutely gorgeous! Got compliments the whole night. Fit perfectly and the quality was amazing. No problems with ordering or shopping either. Will definitely be ordering from here again!

October 5, 2018
Unprompted review
Rated 5 out of 5 stars

The dress for every season

I received my dress well within the delivery time frame.
I ordered CARMEL in Nude. The fit was true to size and had enough give to fit over my chest (normally I need a size bigger). The material is so flattering and holds you in, in all the right places. This dress is perfect for every season. I paired mine with a wine coloured blazer for a recent wedding I attended. Currently have two more items on order.

October 4, 2018
Unprompted review
My Bandage Dress logo

Reply from My Bandage Dress

Dear Danielle,
Thank you for taking the time to review your experience with MYBD, We are so pleased to see you were happy with your dress. We look forward to seeing you again on the site.
Many Thanks,
Sophie

Rated 5 out of 5 stars

I’ve just received my order and I’m…

I’ve just received my order and I’m really pleased with the quality of the dress and the speedy delivery. I had a couple of questions with regards to sizing before I made my purchase so I contacted the support team. They replied really promptly and were super helpful. Will definitely order again and recommend to my friends

October 4, 2018
Unprompted review
My Bandage Dress logo

Reply from My Bandage Dress

To Mari-anne,
Thank you for taking the time to review your experience with MYBD, We are so pleased to see you were happy with your dress. We look forward to seeing you again on the site.
Many Thanks,
Sophie

Rated 5 out of 5 stars

Quick delivery & love my dress

Quick delivery and product looked exactly as described. Love my dress!

October 4, 2018
Unprompted review
My Bandage Dress logo

Reply from My Bandage Dress

Dear Katy,
Thank you for taking the time to review your experience with MYBD, We are so pleased to see you were happy with your dress. We look forward to seeing you again on the site.
Many Thanks,
Sophie

Rated 1 out of 5 stars

Avoid total scam!

Avoid avoid total scam!! Ordered a item paid £6.99 for delivery to be told would receive in 5 days nearly 3 weeks later never arrived sent numerous emails to find out it was coming from China and there were strikes going on, in the end they ignored my requests for a refund and had to claim my money back through the bank!

October 2, 2018
Unprompted review
My Bandage Dress logo

Reply from My Bandage Dress

Dear Kelly,
We are the new owners of MYBD and want to take time to get back to those who had a bad experience with the old company and try and resolve the issues. Please email us at customercare@mybandagedress.com so we can help with the issues you had previously.
Kind Regards,
Customer Care at MYBD

Rated 1 out of 5 stars

Awful customer service

Awful customer service. Dresses took 3 weeks to turn up, quality was terrible and come directly from China NOT Australia. Refused to refund money and don't reply to emails. I am now having to go through the pain of reversing the payment via my credit card.
AVOID AT ALL COSTS

October 1, 2018
Unprompted review
My Bandage Dress logo

Reply from My Bandage Dress

Dear Patrick,
We are the new owners of MYBD and want to take time to get back to those who had a bad experience with the old company and try and resolve the issues. Please email us at customercare@mybandagedress.com so we can help with the issues you had previously.
Kind Regards,
Customer Care at MYBD

Rated 1 out of 5 stars

Ordered 2 dresses

Ordered 2 dresses - paid for next day delivery & a week later they still arent here. However I am now being called by DHL daily to ask to send over purchase order for the dresses as the company has had issues with customs over undervaluing goods. DHL have then asked me to cover this shipping/import tax and have said that if I do not sort this within 3 days I would have to pay storage costs.

I have refused to pay all costs and have asked they be returned to sender.

If I had known they were coming from China id not have bothered.

September 14, 2018
Unprompted review
My Bandage Dress logo

Reply from My Bandage Dress

Dear customer,
We are the new owners of MYBD and want to take time to get back to those who had a bad experience with the old company and try and resolve the issues. Please email us at customercare@mybandagedress.com so we can help with the issues you had previously.
Kind Regards,
Customer Care at MYBD

Rated 5 out of 5 stars

great quality and perfect fit

Amazing dress great quality and perfect fit

July 12, 2018
Unprompted review
My Bandage Dress logo

Reply from My Bandage Dress

Dear Sana,

Thank you for taking the time to review your experience with MYBD, We are so pleased to see you were happy with your dress. We look forward to seeing you again on the site.
Many Thanks,
Sophie

Rated 5 out of 5 stars

I've ordered from here twice now and…

I've ordered from here twice now and i'll admit the first experience wasn't great as i had to wait a while to receive my dress. However saying that the customer service was great as they got back to be quickly and let know know what was going on, the dress arrived although late it was great really good fit. My experience ordering the second time was seamless no issues with the delivery or the dress, I guess they had a few teething problems to start with

June 26, 2018
Unprompted review
My Bandage Dress logo

Reply from My Bandage Dress

Dear Sadi
We would like to inform all our customers that MYBD has been taken over by new ownership and we hope to keep all our loyal customers.
Thank you for taking the time to review your experience with MYBD, We are so pleased to see you were happy with your dress and the customer service met your expectations. We look forward to seeing you again on the site.
Many Thanks,
Sophie

Rated 2 out of 5 stars

Disappointing experience but good…

Disappointing experience but good customer service

I ordered a dress but 10 days later I still had yet to receive any kind of dispatch confirmation or whereabouts of my order. I emailed customer support and was told my order was stuck in transit and had yet to reach their warehouse. I gave it another week, but when I still hadn't received anything, I emailed back asking for my order to be cancelled and refunded. They agreed and even though it took another 12 days for the money to appear in my account, (by this point I was worried I might not get my money back at all!) - they did refund the full amount including shipping.

This whole experience lasted for over a month which in my view is unacceptable and has definitely put me off ordering anything with them in the future. However, I can't fault their support team as every time I emailed I did receive a swift response. I understand these things happen but I'm disappointed I didn't receive any updates or communication about the delay in the first place until I reached out to enquire myself.

June 20, 2018
Unprompted review
My Bandage Dress logo

Reply from My Bandage Dress

Dear Jaye,
We are the new owners of MYBD and want to take time to get back to those who had a bad experience with the old company and try and resolve the issues. Please email us at customercare@mybandagedress.com so we can help with the issues you had previously.
Kind Regards,
Customer Care at MYBD

Rated 1 out of 5 stars

Would give no stars if it was an…

Would give no stars if it was an option. I ordered a dress off their website paid 89 for it it arrived and didn’t fit me at all way too big. They don’t give a returns label with the package so I applied for a new one 5 days ago still no response. They only give you 14 days to return it. I emailed them and messaged them on Instagram and I have gotten no response at all. DO NOT ORDER unless you know for a fact it will fit because I highly doubt they will reply to me any time soon such a bad customer service. Absolutely ridiculous there’s no returns label either.

April 20, 2018
Unprompted review
My Bandage Dress logo

Reply from My Bandage Dress

Dear Kate,
We are the new owners of MYBD and want to take time to get back to those who had a bad experience with the old company and try and resolve the issues. Please email us at customercare@mybandagedress.com so we can help with the issues you had previously.
Kind Regards,
Customer Care at MYBD

Rated 3 out of 5 stars

The dresses are beautiful and just like…

The dresses are beautiful and just like in pictures but the quality is SO bad. I ordered mine to wear for my birthday celebration and mind you it was a bandage dress that should be thicker material. I was putting it on when I noticed a huge rip. It was horrible I had to put a bobby pin.

April 12, 2018
Unprompted review
My Bandage Dress logo

Reply from My Bandage Dress

Dear Evelyn,
We are the new owners of MYBD and want to take time to get back to those who had a bad experience with the old company and try and resolve the issues. Please email us at customercare@mybandagedress.com so we can help with the issues you had previously with the quality of the dresses. We can assure you this will not happen again if you come back to MYBD.
Kind Regards,
Customer Care at MYBD

Rated 1 out of 5 stars

DO NOT order from this company

DO NOT order from this company. I purchased my order with them and it never came so i emailed them and they emailed back saying it had been lost it transit. Now their ignoring my emails.

March 9, 2018
Unprompted review
My Bandage Dress logo

Reply from My Bandage Dress

Dear Customer,
We are the new owners of MYBD and want to take time to get back to those who had a bad experience with the old company and try and resolve the issues. Please email us at customercare@mybandagedress.com so we can help with the issues you had previously.
Kind Regards,
Customer Care at MYBD

Rated 1 out of 5 stars

Stay clear

Stay clear. Sent back my items and never got my refund. Messages get ignored. There is talk online of them going bust, don’t buy!

January 11, 2018
Unprompted review
My Bandage Dress logo

Reply from My Bandage Dress

Dear Customer,
We are the new owners of MYBD and want to take time to get back to those who had a bad experience with the old company and try and resolve the issues. Please email us at customercare@mybandagedress.com so we can help with the issues you had previously.
Kind Regards,
Customer Care at MYBD

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