MyBedFrames Reviews 265

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, often highlighting the solid construction and appealing finishes of their purchases. Many people also commend the outstanding service, noting the ease of the ordering process and the prompt, efficient delivery. The value for money is frequently mentioned, with consumers appreciating the competitive pricing for such high-quality items. However, some customers experienced minor issues, such as missing parts or slight manufacturing defects that required adjustments. A few people also noted occasional delivery discrepancies, like items being sent to the wrong address, though these situations were generally resolved quickly and without hassle.

What people talk about most

Product

Clients share positive opinions on product quality and value. Many reviewers are pleasantly surprised by the... See more

Delivery service

People report positive experiences with delivery service. Customers consistently praise the speedy and prompt... See more

Quality

Users describe positive interactions with quality. Customers are consistently pleased with the good quality... See more

Service

Reviewers highlight positive aspects of service. Customers consistently praise the fantastic and excellent... See more

Price

Customers consistently note positive experiences with price. Many reviewers highlight the fantastic and great... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Beautiful solid oak ottoman bed ! Very heavy & sturdy ! I love it ! Excellent service & prompt delivery. A bit of feedback; the small black cloth handle supplied, isn’t sufficient or long e... See more

Company replied

Rated 5 out of 5 stars

The bed we ordered was just as we hoped, really good quality wood (scandi style bed frame), very solid and excellent finish / colour. No issues in assembling it, instructions clear and all fittings... See more

Company replied

Rated 5 out of 5 stars

Ordered the EDWARD BED FRAME Thursday evening and it was delivered on Monday! Unfortunately, the Finial knobs were missing from the packaging. I contacted MY BED FRAME and spoke to Nadia and after apo... See more

Company replied

Rated 5 out of 5 stars

I’ve waited until now as I believe it’s best to have some experience of the product before commenting on Trustpilot. It’s now 3 months since delivery and I can say there haven’t been any issues with t... See more

Company replied


Company details

  1. Bed Shop

Written by the company

We offer a huge selection of cheap bed frames, bedsteads, divan bases, mattresses and sofa bed mattresses, saving you up to 60% off the RRPs of many of the products in our range.


Contact info

4.8

Excellent

TrustScore 5 out of 5

265 reviews

5-star
4-star
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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Good communications regarding delivery…

Good communications regarding delivery date. Arrived on time and drivers were helpful and courteous.

August 14, 2024
Unprompted review
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Reply from MyBedFrames

Thankyou for the lovely review, great to hear you are happy with all aspects of the order, hope you continue to enjoy your product and thanks again for the 5 stars!

Rated 5 out of 5 stars

Good Price, Fast Delivery and Really Comfortable Sofa Bed Mattress

I Purchased a Replacement Sofa Bed Memory Foam Mattress Mattress Depth: 10cm (4") Mattress Size: Two Seater 112cm x 180cm. It was a great price and was delivered really quickly. I was expecting it to be okay as a temporary mattress, however it exceeded my expectations and you could easily sleep on this for weeks.

July 10, 2024
Unprompted review
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Reply from MyBedFrames

many thanks for the lovely review and glad you are happy with the purchase, these foam sofa bed mattresses are actually designed as a permanent sleeper so you could sleep on this every night of the year. Thanks again for the 5 stars and hope you continue to enjoy your purchase.

Rated 5 out of 5 stars

Good Mattress

They delivered on time, left the delivery where requested as I wasn't home. The mattress was the exact size they said very comfortable and folded perfectly (sofa bed mattress). Also the support from Nadia Allen was excellent, great communication and follow up

July 3, 2024
Unprompted review
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Reply from MyBedFrames

Thankyou for the lovely review, glad you found everything to be as it should be and are happy with your purchase!!! thanks for the 5 stars and hope you continue to enjoy your purchase.

Rated 4 out of 5 stars

Easy to use website

Easy to use website, order delivered as requested, smooth process, good quality mattress

July 5, 2024
Unprompted review
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Reply from MyBedFrames

Thank you for taking the time to write a review.

Rated 5 out of 5 stars

The bed was just as pictured on the…

The bed was just as pictured on the site. Nice and sturdy, easy to assemble and looks great in my daughters room. I’ll definitely purchase from mybedframes.co.uk again!

August 21, 2024
Unprompted review
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Reply from MyBedFrames

what a lovely review, glad you and your daughter are happy!, thanks for the 5 stars and hope to speak to you again soon!

Rated 5 out of 5 stars

Good bed frame for the money- I had 2…

Good bed frame for the money- I had 2 extra long singles made as special order and they were both helpful and efficient. Would use again.

June 1, 2024
Unprompted review
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Reply from MyBedFrames

Thank you for taking the time to write a review. We are pleased that you will consider using our company again.

Rated 5 out of 5 stars

5 star service quick delivery and most…

5 star service quick delivery and most of all a quality mattress, delighted with the quality and we are having a good night's sleep.
Would recommend!

May 16, 2024
Unprompted review
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Reply from MyBedFrames

Thank you for taking the time to write a review, we are pleased you are delighted with the mattress quality and would recommend our company.

Rated 5 out of 5 stars

Excellent value for money.

Excellent value for money divan bed base, bought for my Grandson.
Quick and efficient delivery.

June 20, 2024
Unprompted review
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Reply from MyBedFrames

thank you for the review, glad you were happy with the ordering process and hope your Grandson loves his new bed!

Rated 5 out of 5 stars

I was looking for a good quality bed

I was looking for a good quality bed. I didn't want anything cheap that would have to be replaced in a couple of years. Looked at all of the more expensive ones and there didn't seem to be much difference between them and the one I bought from My Bed Frames. It was delivered the next day and I was amazed at the quality of the frame and of the base springs. This is going to last me for many, many years. So glad I made the choice. Thank you so much.

June 20, 2024
Unprompted review
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Reply from MyBedFrames

Many thanks for the review, so glad to see how happy you were with teh price and the quality of the items.

Rated 5 out of 5 stars

Armchair order…

From ordering to delivery I received excellent customer service from Nadia and the delivery team. Clear communication throughout the process and a pleasure to buy from this company and my chair looks great!

June 6, 2024
Unprompted review
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Reply from MyBedFrames

Thankyou for the review and thanks for the shoutout for our colleague, hope to speak to you again soon!

Rated 5 out of 5 stars

Bought a replacement mattress for a…

Bought a replacement mattress for a sofa bed, great price and very comfortable. Delivery was quick, overall very happy, great service

June 19, 2024
Unprompted review
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Reply from MyBedFrames

Great to see how happy you with the complete transaction, hope you continue to enjoy your purchase!

Rated 5 out of 5 stars

Great product

Very happy with the quality of the mattress, it's super comfy.
Delivery was quick and hassle free. Would recommend!

May 6, 2024
Unprompted review
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Reply from MyBedFrames

Thank you so much for the review and glad you were impressed with us!

Rated 5 out of 5 stars

I found MyBedFrames after a google…

I found MyBedFrames after a google search for a bed frame I liked. It was cheaper than I had been quoted so was a little apprehensive of the quality. I was very pleased when it was delivered promptly and once opened the quality was great. Easy to put together and aesthetically pleasing. Really happy with my purchase and happy to recommend these guys.

May 6, 2024
Unprompted review
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Reply from MyBedFrames

Many thanks for the lovely review and 5 stars, glad everything was to your satisfaction. Enjoy your bedframe!

Rated 5 out of 5 stars

Quality fast and efficient

Website easy to order bed online. Delivery communication was excellent and received delivery on time.

May 20, 2024
Unprompted review
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Reply from MyBedFrames

Many thanks for the lovely review, glad you found everything you needed and were happy with how the delivery was processed!

Rated 5 out of 5 stars

Very good sturdy bed

Very good sturdy bed. I bought over 10 beds for rental properties.

April 2, 2024
Unprompted review
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Reply from MyBedFrames

Thank you for your review we are pleased you find the bed very sturdy and thank you for your business.

Rated 5 out of 5 stars

Good value for money

First of all I was attracted by the good value beds and mattresses compared to other suppliers. These days buying blind online is always a risk but the response to my order was prompt. The mattress arrived first and I was very pleased with how comfortable and thick it looked. The bed frame arrived a few days later but again I was very impressed with the quality. Both delivery drivers were courteous and helpful in placing the goods where asked. Overall I can honestly recommend MyBedFrames for excellent value for money.

May 24, 2024
Unprompted review
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Reply from MyBedFrames

Thank you for your review. We are pleased you found your purchase to be excellent value for money.

Rated 5 out of 5 stars

Good quality, great price

The bed seemed a little flimsy when I unpacked it but once put together is was very stable. Good quality and great price. Deliver was seemless. Thanks, would definitely shop with you again.

April 8, 2024
Unprompted review
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Reply from MyBedFrames

Thankyou so much for the review, great news about the delivery as well as the product being as sturdy as needed. hope to speak to you again.

Rated 5 out of 5 stars

Really fab customer service

Ordered the Tulip Headboard and Ottoman Storage Side Lift Divan Bed Base. Really fab customer service from Nadia, super quick responses to emails and phone calls, and kept us in the loop every second of the way. Oh, and super comfy bed!

June 5, 2024
Unprompted review
MyBedFrames logo

Reply from MyBedFrames

thankyou for such a lovely review, great to see you are happy with our team and of course, the bed itself!!

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