MyCarNeedsA Reviews 1,425

TrustScore 3.5 out of 5

3.5

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See what reviewers are saying

Rated 1 out of 5 stars

I had difficulty understanding the contact operator. This is only a booking service. Less persistence in the first contact stage would be better. I really don't want to be filling in reviews on a boo... See more

Company replied

Rated 5 out of 5 stars

Supplied the most competitive price for the work required. Very easy to accept and arrange. Very professional handling and very clear picture of the next steps in process. No catches or sign ups.... See more

Company replied

Rated 5 out of 5 stars

I contacted Peoples/Ford in Speke ,Liverpool on the Monday 12 January 2026 and arranged to get my Ford Galaxy MoT tested for the next day. When I arrived, I was dealt with, very courteously and stra... See more

Company replied

Rated 4 out of 5 stars

Got 4 quotes the same day and got an appointment sorted the following day. Only suggestion I would make is the site needs to be clearer about the process. When you click 'make a booking' you don't imm... See more

Company details


Contact info

3.5

Average

TrustScore 3.5 out of 5

1K reviews

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Replied to 14% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

Sadly I accepted an quote from someone…

Sadly I accepted an quote from someone with ZERO reviews - Sent him full details of my MOT Failure report and was charged £ 380. A week later took it for an MOT and it failed again on the self same items that had been "Repaired" This time costing me £ 1224 to put right.

Won't be using this site again

February 12, 2025
Unprompted review
Rated 1 out of 5 stars

Single Quote, 213 miles away.

Posted that engine light has come on and that I have a cheap diagnostic tool which indicated a Nox sensor fault. Asked for a quote for diagnostic and Nox sensor replacement, if required. Got only one quote (just for the diagnostic) from a garage in Northern Ireland, I'm in Stafford (England)...Brilliant !

November 25, 2024
Unprompted review
Rated 5 out of 5 stars

Made booking an MOT easy.

Reminded me that I needed an MOT. Gave me comparison quotes, making it easy to choose a good deal. So Im All booked in and 🤞 long May the stress free process last.

Thanks team 🙏

November 1, 2024
Unprompted review
Rated 5 out of 5 stars

Urgent Timing Belt

Needed a timing belt kit fitted to my car, this was on a Wednesday and needed it doing before the weekend, none of my usual garages could carry out the work until the following Monday. Logged in, entered details and within 2 hours my car was quoted for, I accepted and it was booked in the very next day.
Comms was fantastic as well.

September 19, 2024
Unprompted review
Rated 1 out of 5 stars

Only two quotes

Only two quotes. Both Halfords for £902 to change a cambelt. My local garage did for 450 so I wouldn't bother with getting quotes here. They will overcharge you by about 100 %

August 12, 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic experience

Fantastic experience and I wouldn't hesitate in recommending m w services, mat contacted me immediately and was able to fit my break pads on the same day. Professionally dealt with from start to finish.

August 7, 2024
Unprompted review
Rated 4 out of 5 stars

MOT Booked

Booked an MOT for £10 cheaper than Mazda dealer. Booking was simple and quick. I have had a good experience at this branch of Halfords in the past, so I don't expect any problems this time either.

August 6, 2024
Unprompted review
Rated 5 out of 5 stars

Nice job

Nice job, and good service

July 25, 2024
Unprompted review
MyCarNeedsA logo

Reply from MyCarNeedsA

I'm delighted to hear you had a good experience using our service. Thanks for taking the time to leave a review, we really appreciate it!

Kind regards
Rachel
MyCarNeedsA.com

Rated 2 out of 5 stars

Disappointed

Website worked OK, got a quote accepted the quote, got an email to book a date. Booked it in then got another email saying they can’t do it.
So a bit let down by the garage. Why quote if you can’t deliver. Then the website thinks it’s all good and being done. Seems all other quote have disappeared and no way to carry on with it. Perhaps needs a rethink.
I will try to resubmit the entire job once more and if it works OK I will come back and add comments

June 21, 2024
Unprompted review
Rated 4 out of 5 stars

Car booked in for next week

Car booked in for next week, looks like I have a good deal, let’s update after work is completed

Part 2

It was a good deal, job completed I saved between £50 and a £100 for intermediate service, MOT and brake fluid change

June 13, 2024
Unprompted review

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