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My Chemist Plus Reviews 1,232

TrustScore 4.5 out of 5

4.4

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See what reviewers are saying

Rated 5 out of 5 stars

Amazing service, all required information provided with deep knowledge and not rushing at all. Thanks Bonita for your help. She is amazing pharmacist with lots of products knowledge. Thanks

Rated 4 out of 5 stars

Can’t fault the service overall. I had an abscess on the Friday, filled in the questionnaire, and was prescribed amoxicillin quickly. The cost is on the higher side, and the fact they don’t opera... See more

Rated 5 out of 5 stars

NHS dentist appt at least 5 weeks wait (I refuse to Pay triple for private!) asked doctor but of course said no go to dentist!!! So thank goodness for Mychemist, who believed I knew exactly what I n... See more

Rated 5 out of 5 stars

Having conducted my online consult on Wednesday afternoon. The service was exactly as described. Receiving my prescription at 09:06am on the Friday. Prompt, courteous and helpful service from start... See more

Company details

  1. Pharmacy

Written by the company

Online Pharmacy and Online Prescription Service


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

1K reviews

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1-star

Replied to 20% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

Excellent service

Excellent service. Medication which I needed and got much quicker than having to make a doctors appointment. Thorough online consultation. Thank you so much

January 11, 2022
Rated 5 out of 5 stars

Superb service

Superb service, delivery was next day and product was 100% as advertised. Well done and I will definitely be using this chemist again

January 3, 2022
Rated 5 out of 5 stars

Fast, smooth process.

I was very quick to jump the gun and give a bad review to this company. I didn't realise that yesterday was also a bank holiday which is why my messages were not being answered and there were no updates.
Today MyChemist have acted with great speed at sorting out my order after I accidentally clicked on the wrong medicine. They have processed the refund and put through the correct medication for my dental abscess and approved it within the given time frame. I am so thankful that I am able to get some medication as the dentists I need to contact are all closed until the new year. Thank you Mychemist for being patient and for sorting all of this out quickly.

December 28, 2021
Unprompted review
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Reply from My Chemist Plus

Hi

Thank you for your feedback. However we feel your review is unfair. We contacted you on the 24/12 to advise that due to the Xmas bank holidays your order would not be processed and dispatched until Wednesday the 29/12 as there would be no courier service and that we are closed over the bank holiday. We offered to cancel your order and process a refund as clearly there was an urgency for treatment. However your response was in the exact words
“ No that's fine I will keep my order. I will try to manage my symptoms until then.
Many thanks for your reply”

We will cancel your order and process a refund.

My Chemist Plus.

Rated 5 out of 5 stars

An excellent service

An excellent service. The consultation was very easy to complete and the medication arrives very promptly, which is a godsend when you are in severe pain. Would recommend this service

December 27, 2021
Rated 5 out of 5 stars

By far and away the best option when you are in desperate need

Having had a severe and excruciating dental abscess, I was devastated when my regular dentist insisted that the earliest possible slot for an emergency appointment would be 35 days. With extraoral swelling of the cheek that extended to, and included severe sweling of my eye, I was seriously worried and booked for an emergency appointment at three different local hospital A&E departments. The first was closed for renovations, the second claimed that all of its computer systems had crashed and no one was available for the foreseeable future and the third refused any form of treatment as I needed to see a dentist (talk about a vicious circle). Finally I contacted My Chemist Plus and was absolutely delighted by the speed, efficiency and accuracy of their service. I would recommend this service to anyone and everyone who is need of a good, quality, professional service, who deliver exactly what they claim in a timely fashion. I have nothing but praise for the service they offer and the professionalism of their service. Thank you from the bottom of my heart.

December 11, 2021
Unprompted review

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