My Chemist Plus Reviews 1,232

Whenever used simply excellent. Highly recommended

A good service. Prompt and efficient.

So easy to order, and next day delivery tracked, can't be faulted, 100% happy.

I found the ordering process clearly set out and the whole thing from start to finish was efficient.
I appreciated the emails sent to me to update me regarding my request
The whole process was efficient.

Highly recommend, no fuss quick to order and swift delivery. Thank you.

Will never use again. I’ve made multiple orders over the last few years & no complaints. My latest order arrived last Saturday, on opening I was disappointed to discover 2/3 of the order was missing. Ok, mistakes happen. So I’ve Emailed multiple times (no reply), called their 24/7 helpline non stop (they never answer). The lesson to be learned is, if you get lucky & they send your correct order 1st time….Jackpot. If there is a problem forget any kind of customer service. Your only option is to claim your money back through your bank/credit card company.

Very impressed- fast delivery
Thank you.

Great service would definitely recommend! Items delivered next day following confirmation of order

I had no problems getting what I wanted, first class service

highly recommended. return customer. there when you need them and you are kept informed every step of the way. great communication.

Excellent and professional service. Prompt delivery. Would definitely recommend.

The website said that orders made before 2pm would be delivered next day.
I placed my order at 9.19am on Monday and I even paid extra for guaranteed 1pm delivery for the following day.
My Order did not arrive on the Tuesday so I enquired why and that was due to them not processing the order until that evening, past the time it could have been dispatched. I was not happy as this was in contradiction to what was advertised. I asked for a refund of the additional postage fee I paid and was told it would be processed but I have not had that back.
I therefore expected that I would receive my order by 1pm on the Wednesday instead. I didn't It has just arrived today, 3 days after placing an order which should have been guaranteed for next day before 1pm.
I did email to chase and express my dissatisfaction however I personally found the responses that were sent back to be rude and unhelpful.
I will not be using them again and certainly do not recommend their services.

Impeccable service, and swift delivery.

Having conducted my online consult on Wednesday afternoon. The service was exactly as described. Receiving my prescription at 09:06am on the Friday.
Prompt, courteous and helpful service from start to finish. Everyone I dealt with couldn’t help enough - reminding me to make sure I get a dentist appointment (I’m still waiting!!!).
Cannot recommend enough. Yes you pay a premium for this service but you do get exactly what you pay for. Thank you

Very straight forward and easy to order..

Brilliant service. Easy site. Quick response and delivery

I haven't received my order. I have sent numerous emails that haven't been responded to. Neither can I get hold of the organisation via the telephone.

So far a poor experience, submitted and paid £52 9:40am (ish) yesterday and still no update on my order over 24 hours later, I haven’t sent multiple messages with no response