This company is a scam company-they ask for proof documents to be sent in the post but won't cover postage. I cancelled because of this but they still scammed money off my card. There is no way of c... See more
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I've tried others like experian & clearscore but this is by far the best. A- because these are Extremely helpful and polite if you need to speak to an adviser which personally is what I look for. Th... See more
Recent member, still in my trial time but sofar Im very impressed. Having promising thoughts that finally I may of found a tool that can start helping me repair a terrible history that I have found i... See more
Company replied
Had a pleasure to talk to one of stuff. Very pleasant, patient and knowledgeable gentleman answered all my even silly question. They really seem to know about credit score and everything that affectin... See more
Company replied
Company details
Information provided by various external sources
Get instant online access to your credit report & score for free with MyCreditMonitor. View your credit history and protect yourself against fraud.
Contact info
Charter Court, 50 Windsor Road, Berkshire, SL1 2EJ, Slough
- 0344 381 4163
- sarah@mycreditmonitor.co.uk
- www.mycreditmonitor.co.uk
4.1
Great
406 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Easy to use but I had hoped to get a …
Easy to use but I had hoped to get a brief description of how my credit score was being assessed. This does not appear to be the norm but I feel that improving my understanding would be offering a better service.
April 9, 2017
Unprompted review
Reply from MyCreditMonitor
Hi L M McCombe,
Thanks so much for your great feedback. I'm glad we have helped you out. We’re always looking at ways to improve our product and make it easier for our customers to track and improve their credit report.
Thanks very much
Sarah King
Customer Service Expert
Nice to know everything
April 4, 2017
Unprompted review
Reply from MyCreditMonitor
Hi Christina,
Thanks so much for your great feedback. I'm glad we have helped you out. We’re always looking at ways to improve our product and make it easier for our customers to track and improve their credit report.
Thanks very much
Sarah King
Customer Service Expert
Reply from MyCreditMonitor
Hi Claire,
Thanks so much for your great feedback. I'm glad we have helped you out. We’re always looking at ways to improve our product and make it easier for our customers to track and improve their credit report.
Thanks very much
Sarah King
Customer Service Expert
Reply from MyCreditMonitor
Hi Danny,
Thanks so much for your great feedback. I'm glad we have helped you out. We’re always looking at ways to improve our product and make it easier for our customers to track and improve their credit report.
Thanks very much
Sarah King
Customer Service Expert
Reply from MyCreditMonitor
Hello Adisan,
Thanks so much for your great feedback. I'm glad we have helped you out. We’re always looking at ways to improve our product and make it easier for our customers to track and improve their credit report.
Thanks very much
Sarah King
Customer Service Expert
Quick and Easy
Easy and Quick. It provided a clear report with all the information needed.
April 1, 2017
Unprompted review
Reply from MyCreditMonitor
Hello Ria,
Thanks so much for your great feedback. I'm glad we have helped you out. We’re always looking at ways to improve our product and make it easier for our customers to track and improve their credit report.
Thanks very much
Sarah King
Customer Service Expert
Reply from MyCreditMonitor
Hello Mujda,
Thanks so much for your great feedback. I'm glad we have helped you out. We’re always looking at ways to improve our product and make it easier for our customers to track and improve their credit report.
Thanks very much
Sarah King
Customer Service Expert
Excellent
Credit monitor is a good way of finding out ur score an what your chances will be
March 29, 2017
Unprompted review
Reply from MyCreditMonitor
Hello,
Thanks so much for your great feedback. I'm glad we have helped you out. We’re always looking at ways to improve our product and make it easier for our customers to track and improve their credit report.
Thanks very much
Sarah King
Customer Service Expert
Professionally answered
Not having ever requested a credit review before I was interested to see how mine was faring. As I expected, it was as good as I had hoped but the reason was also as I expected and I was told that it should be resolved by June. This was good news and thank you for your help
March 28, 2017
Unprompted review
Reply from MyCreditMonitor
Hello Malcolm,
Thanks so much for your great feedback. I'm glad we have helped you out. We’re always looking at ways to improve our product and make it easier for our customers to track and improve their credit report.
Thanks very much
Sarah King
Customer Service Expert
Reassurance at the touch of a keypad.
A quick and easy way of finding your financial standing for future use.
March 28, 2017
Unprompted review
Reply from MyCreditMonitor
Hello Carol,
Thanks so much for your great feedback. I'm glad we have helped you out. We’re always looking at ways to improve our product and make it easier for our customers to track and improve their credit report.
Thanks very much
Sarah King
Customer Service Expert
A brilliant service
Its a great service and the 14 days free trial period is a very good offer to use the service before making a purchase which is the best thing about it !
March 28, 2017
Unprompted review
Reply from MyCreditMonitor
Hello Mohammed,
Thanks so much for your great feedback. I'm glad we have helped you out. We’re always looking at ways to improve our product and make it easier for our customers to track and improve their credit report.
Thanks very much
Sarah King
Customer Service Expert
Pleasantly surprised
Was pleasantly surprised with the service can't really fault it.
March 28, 2017
Unprompted review
Reply from MyCreditMonitor
Hello Loanna,
Thanks so much for your great feedback. I'm glad we have helped you out. We’re always looking at ways to improve our product and make it easier for our customers to track and improve their credit report.
Thanks very much
Sarah King
Customer Service Expert
Valuable Information
I was able to get the information I've been seeking from this website.
March 27, 2017
Unprompted review
Reply from MyCreditMonitor
Hello Elizabeth,
Thanks so much for your great feedback. I'm glad we have helped you out. We’re always looking at ways to improve our product and make it easier for our customers to track and improve their credit report.
Thanks very much
Sarah King
Customer Service Expert
Reply from MyCreditMonitor
Hi Navdeep,
Thanks so much for your great feedback. I'm glad we have helped you out. We’re always looking at ways to improve our product and make it easier for our customers to track and improve their credit report.
Thanks very much
Sarah King
Customer Service Expert
Reply from MyCreditMonitor
Hi Marianna,
Many thanks for your feedback, regarding your feedback about a bad score, have you checked out our page about improving your credit score? That provides information on why your credit score is low. Also, check out the links below on our blog, they may be provide useful information for you. https://blog.mycreditmonitor.co.uk/improve-credit-history/ and https://blog.mycreditmonitor.co.uk/credit-score-rock-bottom/
Thanks very much
Sarah King
Customer Service Expert
Poor customer service
I couldn't view my report I was waiting almost a week to be activated.
Glad I cancelled my account.
March 25, 2017
Unprompted review
Reply from MyCreditMonitor
Hello Ayan,
Thanks for your feedback and apologies that our product didn't meet your expectations. Your membership should have been activated instantly and I apologise that this didn't happen.
Kind regards
Sarah King
Customer Service Expert
exellent
hi i used my credit and it helped me i know what i need to do to improve my credit score it is a big help
March 25, 2017
Unprompted review
Reply from MyCreditMonitor
Hello,
Thanks so much for your great feedback. I'm glad we have helped you out. We’re always looking at ways to improve our product and make it easier for our customers to track and improve their credit report.
Thanks very much
Sarah King
Customer Service Expert
It was ok
The site had all my key information but was missing a loan I currently have.
March 25, 2017
Unprompted review
Reply from MyCreditMonitor
Hello Missy,
Many thanks for your feedback, concerning the loan you're missing, a member of our Customer Service team maybe able to assist you with making sure the loan appears on your credit report, they can be contacted on 0344 381 4163.
Kind regards
Sarah King
Customer Service Expert
Reply from MyCreditMonitor
Hi Julie,
Thanks so much for your great feedback. I'm glad we have helped you out. We’re always looking at ways to improve our product and make it easier for our customers to track and improve their credit report.
Thanks very much
Sarah King
Customer Service Expert
Not anymore rubbish
I have deleted my account before the free 30 days period ended, checked it ,my membership number was not found when I wanted to log in but they charged me for £14,99. Ridiculous! Just wanna steal ppl money!
March 21, 2017
Unprompted review
Reply from MyCreditMonitor
Hello Gyongyver,
Many thanks for your feedback and apologies that you've experienced issues with your membership. To confirm you can cancel your membership by emailing: enquiries@mycreditmonitor.co.uk or by calling 0344 381 4163.
Kind regards
Sarah King
Customer Service Expert
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