MyCreditMonitor Reviews 

406
TrustScore 4 out of 5

4.1

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Rated 1 out of 5 stars

This company is a scam company-they ask for proof documents to be sent in the post but won't cover postage. I cancelled because of this but they still scammed money off my card. There is no way of c... See more

Rated 5 out of 5 stars

I've tried others like experian & clearscore but this is by far the best. A- because these are Extremely helpful and polite if you need to speak to an adviser which personally is what I look for. Th... See more

Rated 4 out of 5 stars

Recent member, still in my trial time but sofar Im very impressed. Having promising thoughts that finally I may of found a tool that can start helping me repair a terrible history that I have found i... See more

Company replied

Rated 5 out of 5 stars

Had a pleasure to talk to one of stuff. Very pleasant, patient and knowledgeable gentleman answered all my even silly question. They really seem to know about credit score and everything that affectin... See more

Company replied

Company details

  1. Credit Bureau

Information provided by various external sources

Get instant online access to your credit report & score for free with MyCreditMonitor. View your credit history and protect yourself against fraud.


Contact info

4.1

Great

TrustScore 4 out of 5

406 reviews

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No recent history of asking for reviews

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4.1

All reviews

(406)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Full information , help find out Score

Most of websites show score , but didnt provide details which need improve toake higher score .There you can find all details .

February 11, 2017
Unprompted review
MyCreditMonitor logo

Reply from MyCreditMonitor

Hello Tatjana,

Thanks so much for your great feedback. I'm glad we have helped you out. We’re always looking at ways to improve our product and make it easier for our customers to track and improve their credit report.

Thanks very much
Sarah King
Customer Service Expert

Rated 4 out of 5 stars

Report

I found the service to a high level. On my report it showed 2 Default results that I had thought had been resolved, I am now taking action for the defaults to be removed.

February 4, 2017
Unprompted review
MyCreditMonitor logo

Reply from MyCreditMonitor

Hello Simon,

Thanks so much for your great feedback. I'm glad we have helped you out. We’re always looking at ways to improve our product and make it easier for our customers to track and improve their credit report.

Thanks very much
Sarah King
Customer Service Expert

Rated 5 out of 5 stars

Excellent Service

Good and fast service

February 4, 2017
Unprompted review
MyCreditMonitor logo

Reply from MyCreditMonitor

Hello Nilesh,

Thanks so much for your great feedback. I'm glad we have helped you out. We’re always looking at ways to improve our product and make it easier for our customers to track and improve their credit report.

Thanks very much
Sarah King
Customer Service Expert

Rated 5 out of 5 stars

Very helpful

This page is full of help and advice if anyone is struggling like myself

February 4, 2017
Unprompted review
MyCreditMonitor logo

Reply from MyCreditMonitor

Hello Ruth,

Thanks so much for your great feedback. I'm glad we have helped you out. We’re always looking at ways to improve our product and make it easier for our customers to track and improve their credit report.

Thanks very much
Sarah King
Customer Service Expert

Rated 1 out of 5 stars

It's a scam

Don't use this service. I accept to pay and I want to use the service but after talking to 2 members of their customer services team I cancelled my account. They talked like they didn't need the customers, they didn't care, they had our money and that was it. Such a cheap service.

February 2, 2017
Unprompted review
MyCreditMonitor logo

Reply from MyCreditMonitor

Hello,

Many thanks for your feedback and apologies our product didn't meet your expectations. We’re always looking at ways to improve our product and make it easier for our customers to track and improve their credit report.

Thanks very much
Sarah King
Customer Service Expert

Rated 5 out of 5 stars

Fast and reliable.

Easy filling of details

February 2, 2017
Unprompted review
MyCreditMonitor logo

Reply from MyCreditMonitor

Hello,

Thanks so much for your great feedback. I'm glad we have helped you out. We’re always looking at ways to improve our product and make it easier for our customers to track and improve their credit report.

Thanks very much
Sarah King
Customer Service Expert

Rated 5 out of 5 stars

very good and proffesional service.

Very good service and trustworthy.

February 1, 2017
Unprompted review
MyCreditMonitor logo

Reply from MyCreditMonitor

Hello Angus,

Thanks so much for your great feedback. I'm glad we have helped you out. We’re always looking at ways to improve our product and make it easier for our customers to track and improve their credit report.

Thanks very much
Sarah King
Customer Service Expert

Rated 5 out of 5 stars

Excellent

After I received my credit history, I cancelled my membership. A few days later I received a cancellation letter in the post. Excellent service.

February 1, 2017
Unprompted review
MyCreditMonitor logo

Reply from MyCreditMonitor

Hello,

Thanks so much for your great feedback. I'm glad we have helped you out. We’re always looking at ways to improve our product and make it easier for our customers to track and improve their credit report.

Thanks very much
Sarah King
Customer Service Expert

Rated 5 out of 5 stars

Easy to use, great!

I just made my registration few months ago but i can say is really easy to use, clear for everybody and the customer service is great.

February 1, 2017
Unprompted review
MyCreditMonitor logo

Reply from MyCreditMonitor

Hello Csaba,

Thanks so much for your great feedback. I'm glad we have helped you out. We’re always looking at ways to improve our product and make it easier for our customers to track and improve their credit report.

Thanks very much
Sarah King
Customer Service Expert

Rated 5 out of 5 stars

Excellent service

Straight forward, easy to use and prompt service.

January 31, 2017
Unprompted review
MyCreditMonitor logo

Reply from MyCreditMonitor

Hello Roy,

Thanks so much for your great feedback. I'm glad we have helped you out. We’re always looking at ways to improve our product and make it easier for our customers to track and improve their credit report.

Thanks very much
Sarah King
Customer Service Expert

Rated 5 out of 5 stars

Detailed

Thank you my credit monitor, I needed an idea of how I stood in the credit rating line.
Your report explained a lot and help me understand my credit score more.

January 31, 2017
Unprompted review
MyCreditMonitor logo

Reply from MyCreditMonitor

Hello Kim,

Thanks so much for your great feedback. I'm glad we have helped you out. We’re always looking at ways to improve our product and make it easier for our customers to track and improve their credit report.

Thanks very much
Sarah King
Customer Service Expert

Rated 3 out of 5 stars

It is good stuff

Good stuff and i can see my report easy to read

January 31, 2017
Unprompted review
MyCreditMonitor logo

Reply from MyCreditMonitor

Hello Hina,

Thanks so much for your feedback. I'm glad we have helped you out. We’re always looking at ways to improve our product and make it easier for our customers to track and improve their credit report.

Thanks very much
Sarah King
Customer Service Expert

Rated 5 out of 5 stars

Verry good service

Verry good and quick service

January 29, 2017
Unprompted review
MyCreditMonitor logo

Reply from MyCreditMonitor

Hello,

Thanks so much for your great feedback. I'm glad we have helped you out. We’re always looking at ways to improve our product and make it easier for our customers to track and improve their credit report.

Thanks very much
Sarah King
Customer Service Expert

Rated 4 out of 5 stars

Review

Easy to use and had everything that I was looking for. Pedro

January 29, 2017
Unprompted review
MyCreditMonitor logo

Reply from MyCreditMonitor

Hello Pedro,

Thanks so much for your great feedback. I'm glad we have helped you out. We’re always looking at ways to improve our product and make it easier for our customers to track and improve their credit report.

Thanks very much
Sarah King
Customer Service Expert

Rated 5 out of 5 stars

Exactly as it says on the tin!!

I found the My Credit Monitor website to be a pleasing experience. Not my details perhaps, but the website itself was clear, easy to use and straightforward. It was easy to navigate with the different aspects clearly signposted. There seem to be all sorts of helpful hints and information to help one improve your credit rating etc Overall a good experience.

January 28, 2017
Unprompted review
MyCreditMonitor logo

Reply from MyCreditMonitor

Hello Edwina,

Thanks so much for your great feedback. I'm glad we have helped you out. We’re always looking at ways to improve our product and make it easier for our customers to track and improve their credit report.

Thanks very much
Sarah King
Customer Service Expert

Rated 5 out of 5 stars

good

very good services and easy to register

January 25, 2017
Unprompted review
MyCreditMonitor logo

Reply from MyCreditMonitor

Hello Don,

Thanks so much for your great feedback. I'm glad we have helped you out. We’re always looking at ways to improve our product and make it easier for our customers to track and improve their credit report.

Thanks very much
Sarah King
Customer Service Expert

Rated 5 out of 5 stars

Excellent

Excellent instant evaluation of current credit score with historical analysis of credit and repayment histories.
Would highly recommend as an individual wishing to understand their credit history prior to seeking credit application.
Essential for all businesses and lenders to establish financial risk.

January 25, 2017
Unprompted review
MyCreditMonitor logo

Reply from MyCreditMonitor

Hello Gary,

Thanks so much for your great feedback. I'm glad we have helped you out. We’re always looking at ways to improve our product and make it easier for our customers to track and improve their credit report.

Thanks very much
Sarah King
Customer Service Expert

Rated 5 out of 5 stars

very good

Easy to use and had everything we wanted to know

January 25, 2017
Unprompted review
MyCreditMonitor logo

Reply from MyCreditMonitor

Hello John,

Thanks so much for your great feedback. I'm glad we have helped you out. We’re always looking at ways to improve our product and make it easier for our customers to track and improve their credit report.

Thanks very much
Sarah King
Customer Service Expert

Rated 5 out of 5 stars

Good service

Fast in response to my request. I am very pleased with the service.

January 25, 2017
Unprompted review
MyCreditMonitor logo

Reply from MyCreditMonitor

Hello,

Thanks so much for your great feedback. I'm glad we have helped you out. We’re always looking at ways to improve our product and make it easier for our customers to track and improve their credit report.

Thanks very much
Sarah King
Customer Service Expert

Rated 1 out of 5 stars

Unhelpful customer service

Totally waste of money. They are not willing to help at all just collect money from customer!

January 24, 2017
Unprompted review
MyCreditMonitor logo

Reply from MyCreditMonitor

Hello,

Many thanks for your feedback and apologies our product didn't meet your expectations. We’re always looking at ways to improve our product and make it easier for our customers to track and improve their credit report.

Thanks very much
Sarah King
Customer Service Expert

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