MyCreditMonitor Reviews 

406
TrustScore 4 out of 5

4.1

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Rated 1 out of 5 stars

This company is a scam company-they ask for proof documents to be sent in the post but won't cover postage. I cancelled because of this but they still scammed money off my card. There is no way of c... See more

Rated 5 out of 5 stars

I've tried others like experian & clearscore but this is by far the best. A- because these are Extremely helpful and polite if you need to speak to an adviser which personally is what I look for. Th... See more

Rated 4 out of 5 stars

Recent member, still in my trial time but sofar Im very impressed. Having promising thoughts that finally I may of found a tool that can start helping me repair a terrible history that I have found i... See more

Company replied

Rated 5 out of 5 stars

Had a pleasure to talk to one of stuff. Very pleasant, patient and knowledgeable gentleman answered all my even silly question. They really seem to know about credit score and everything that affectin... See more

Company replied

Company details

  1. Credit Bureau

Information provided by various external sources

Get instant online access to your credit report & score for free with MyCreditMonitor. View your credit history and protect yourself against fraud.


Contact info

4.1

Great

TrustScore 4 out of 5

406 reviews

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1-star

No recent history of asking for reviews

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4.1

All reviews

(406)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Ahmad fakhouri

It is very accurate

January 23, 2017
Unprompted review
MyCreditMonitor logo

Reply from MyCreditMonitor

Hello Ahmad,

Thanks so much for your great feedback. I'm glad we have helped you out. We’re always looking at ways to improve our product and make it easier for our customers to track and improve their credit report.

Thanks very much
Sarah King
Customer Service Expert

Rated 5 out of 5 stars

good service

quite straight forward and better than others i.e; experian

January 23, 2017
Unprompted review
MyCreditMonitor logo

Reply from MyCreditMonitor

Hello Mr Shafiq,

Thanks so much for your great feedback. I'm glad we have helped you out. We’re always looking at ways to improve our product and make it easier for our customers to track and improve their credit report.

Thanks very much
Sarah King
Customer Service Expert

Rated 3 out of 5 stars

Starting with my credit monitor

It seemed you had to be an expert internet user to get started.
I had to get my daughter to start me going .
Olivette

January 23, 2017
Unprompted review
MyCreditMonitor logo

Reply from MyCreditMonitor

Hello,

Many thanks for your feedback and apologies our product didn't meet your expectations. We’re always looking at ways to improve our product and make it easier for our customers to track and improve their credit report. If you have any questions regarding your credit report please contact our Customer Service Team on 0344 381 4163.

Thanks very much
Sarah King
Customer Service Expert

Rated 5 out of 5 stars

very good

had very good customer service to date

January 19, 2017
Unprompted review
MyCreditMonitor logo

Reply from MyCreditMonitor

Hello David,

Thanks so much for your great feedback. I'm glad we have helped you out. We’re always looking at ways to improve our product and make it easier for our customers to track and improve their credit report.

Thanks very much
Sarah King
Customer Service Expert

Rated 5 out of 5 stars

Stronly recommended.

Had a pleasure to talk to one of stuff. Very pleasant, patient and knowledgeable gentleman answered all my even silly question. They really seem to know about credit score and everything that affecting the numbers. Was nicely surprised when I also recieved some hints and advices. Would recommend to everyone.

January 19, 2017
Unprompted review
MyCreditMonitor logo

Reply from MyCreditMonitor

Hello,

Thanks so much for your great feedback. I'm glad we have helped you out. We’re always looking at ways to improve our product and make it easier for our customers to track and improve their credit report.

Thanks very much
Sarah King
Customer Service Expert

Rated 5 out of 5 stars

It's

Very very easy

January 17, 2017
Unprompted review
MyCreditMonitor logo

Reply from MyCreditMonitor

Hello,

Thanks so much for your great feedback. I'm glad we have helped you out. We’re always looking at ways to improve our product and make it easier for our customers to track and improve their credit report.

Thanks very much
Sarah King
Customer Service Expert

Rated 5 out of 5 stars

Good

I have bad score but you work very good

January 14, 2017
Unprompted review
MyCreditMonitor logo

Reply from MyCreditMonitor

Hello Juan,

Thanks so much for your great feedback. I'm glad we have helped you out. We’re always looking at ways to improve our product and make it easier for our customers to track and improve their credit report.

Thanks very much
Sarah King
Customer Service Expert

Rated 4 out of 5 stars

Accuracy

I was very impressed with how accurate the site is on my credit rating and situations I wish you all a very happy new year Mr Prew

January 10, 2017
Unprompted review
MyCreditMonitor logo

Reply from MyCreditMonitor

Hello Mr Prew

Thanks so much for your great feedback. I'm glad we have helped you out. We’re always looking at ways to improve our product and make it easier for our customers to track and improve their credit report.

Thanks very much
Sarah King
Customer Service Expert

Rated 5 out of 5 stars

Need to know

Was advised to use my credit monitor. I did got much more than was expecting. And was very easy to leave. If needed will use again.

January 10, 2017
Unprompted review
MyCreditMonitor logo

Reply from MyCreditMonitor

Hello,

Thanks so much for your great feedback. I'm glad we have helped you out. We’re always looking at ways to improve our product and make it easier for our customers to track and improve their credit report.

Thanks very much
Sarah King
Customer Service Expert

Rated 5 out of 5 stars

Super

This is the best than than Experian. Credit monitor did my work so easy that I love it thank you so much

January 3, 2017
Unprompted review
MyCreditMonitor logo

Reply from MyCreditMonitor

Hello Lucky,

Thanks so much for your great feedback. I'm glad we have helped you out. We’re always looking at ways to improve our product and make it easier for our customers to track and improve their credit report.

Thanks very much
Sarah King
Customer Service Expert

Rated 5 out of 5 stars

bobs review

i have no complaints what so ever keep up the good work

January 3, 2017
Unprompted review
MyCreditMonitor logo

Reply from MyCreditMonitor

Hello big bob the bear,

Thanks so much for your great feedback. I'm glad we have helped you out. We’re always looking at ways to improve our product and make it easier for our customers to track and improve their credit report.

Thanks very much
Sarah King
Customer Service Expert

Rated 5 out of 5 stars

Excellent

Very users friendly and comprehensive

December 30, 2016
Unprompted review
MyCreditMonitor logo

Reply from MyCreditMonitor

Hello Muhammad,

Thanks so much for your great feedback. I'm glad we have helped you out. We’re always looking at ways to improve our product and make it easier for our customers to track and improve their credit report.

Thanks very much
Sarah King
Customer Service Expert

Rated 4 out of 5 stars

Why can't you cancel online

Why can't you cancel online got I asked for credit report however as I didn't need to call the phone number to request a report I feel that you should be able to also cancel online without having to make a call. Especially as finance is an issue

December 30, 2016
Unprompted review
MyCreditMonitor logo

Reply from MyCreditMonitor

Hello Dee,

Many thanks for your feedback, you can cancel your membership by email at: enquiries@MyCreditMonitor.co.uk and include your membership number in the email so we can cancel it.

We’re always looking at ways to improve our product and make it easier for our customers to track and improve their credit report.

Thanks very much
Sarah King
Customer Service Expert

Rated 3 out of 5 stars

Good service

December 30, 2016
Unprompted review
MyCreditMonitor logo

Reply from MyCreditMonitor

Hello Lash,

Thanks so much for your great feedback. I'm glad we have helped you out. We’re always looking at ways to improve our product and make it easier for our customers to track and improve their credit report.

Thanks very much
Sarah King
Customer Service Expert

Rated 5 out of 5 stars

Very nice

I am really happy

December 24, 2016
Unprompted review
MyCreditMonitor logo

Reply from MyCreditMonitor

Hello Shailesh,

Thanks so much for your great feedback. I'm glad we have helped you out. We’re always looking at ways to improve our product and make it easier for our customers to track and improve their credit report.

Thanks very much
Sarah King
Customer Service Expert

Rated 2 out of 5 stars

not helpful

not a good service, will avoid where possible in the future!

December 20, 2016
Unprompted review
MyCreditMonitor logo

Reply from MyCreditMonitor

Hello Chris,

Many thanks for your feedback and apologies our product didn't meet your expectations. We’re always looking at ways to improve our product and make it easier for our customers to track and improve their credit report.

Thanks very much
Sarah King
Customer Service Expert

Rated 4 out of 5 stars

Early Impressions

Recent member, still in my trial time but sofar Im very impressed. Having promising thoughts that finally I may of found a tool that can start helping me repair a terrible history that I have found impossible to manage, which has begun affecting my family in a number of ways..
Thanks farren

December 19, 2016
Unprompted review
MyCreditMonitor logo

Reply from MyCreditMonitor

Hello Darren,

Thanks so much for your great feedback. I'm glad we have helped you out. We’re always looking at ways to improve our product and make it easier for our customers to track and improve their credit report. If you wish to discuss your credit report further our Customer Service team can offer guidance on improving your credit score. You can contact them on 0344 381 4163.

Thanks very much
Sarah King
Customer Service Expert

Rated 5 out of 5 stars

Really great product

Very useful, easy-to-use and admirable. Great customer service as well.

December 17, 2016
Unprompted review
MyCreditMonitor logo

Reply from MyCreditMonitor

Hello,

Thanks so much for your great feedback. I'm glad we have helped you out. We’re always looking at ways to improve our product and make it easier for our customers to track and improve their credit report.

Thanks very much
Sarah King
Customer Service Expert

Rated 5 out of 5 stars

Brilliant

I found site very good and helpful would highly recommend

December 17, 2016
Unprompted review
MyCreditMonitor logo

Reply from MyCreditMonitor

Hello Jeanne,

Thanks so much for your great feedback. I'm glad we have helped you out. We’re always looking at ways to improve our product and make it easier for our customers to track and improve their credit report.

Thanks very much
Sarah King
Customer Service Expert

Rated 5 out of 5 stars

Service

Very good service. Excellent. Keep the good work up

December 13, 2016
Unprompted review
MyCreditMonitor logo

Reply from MyCreditMonitor

Hello Maxwell,

Thanks so much for your great feedback. I'm glad we have helped you out. We’re always looking at ways to improve our product and make it easier for our customers to track and improve their credit report.

Thanks very much
Sarah King
Customer Service Expert

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