MyCreditMonitor Reviews

406

•

4.1

Credit Bureau

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This company is a scam company-they ask for proof documents to be sent in the post but won't cover postage. I cancelled because of this but they still scammed money off my card. There is no way of c... See more

I've tried others like experian & clearscore but this is by far the best. A- because these are Extremely helpful and polite if you need to speak to an adviser which personally is what I look for. Th... See more

Recent member, still in my trial time but sofar Im very impressed. Having promising thoughts that finally I may of found a tool that can start helping me repair a terrible history that I have found i... See more

Company replied

Had a pleasure to talk to one of stuff. Very pleasant, patient and knowledgeable gentleman answered all my even silly question. They really seem to know about credit score and everything that affectin... See more

Company replied

Company details

Credit Bureau

Information provided by various external sources

Get instant online access to your credit report & score for free with MyCreditMonitor. View your credit history and protect yourself against fraud.

Contact info

Charter Court, 50 Windsor Road, Berkshire, SL1 2EJ, Slough
0344 381 4163
sarah@mycreditmonitor.co.uk
www.mycreditmonitor.co.uk

4.1

Great

406 reviews

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Mar 21, 2017

Good one!

I had not ever tried a company which did Credit monitoring before, I was curious to know what was being said about me. After applying, it was so simple and not time consuming at all. I had my answers almost immediately. I was surprised how much detail there is on a Report. I was glad to have a full complement of excellent answers. Some of the companies I had completely forgotten I had ever shopped with them. I only needed one Report and it was no problem to give MyCreditMonitor a ring and ask them to take me off their list. I spoke to a very polite and cheerful lady who sorted it our for me and I was charged nothing at all. thank you MCM, great service! Cheers, D MacDonald

March 21, 2017

Unprompted review

Reply from MyCreditMonitor

Mar 24, 2017

Hi Diane,

Thanks so much for your great feedback. I'm glad we have helped you out. We’re always looking at ways to improve our product and make it easier for our customers to track and improve their credit report.

Thanks very much
Sarah King
Customer Service Expert

Mar 21, 2017

Good service

Well laid out, easy to follow but the price could be lowered.

March 21, 2017

Unprompted review

Reply from MyCreditMonitor

Mar 24, 2017

Hi Paul,

Thanks so much for your great feedback. I'm glad we have helped you out. We’re always looking at ways to improve our product and make it easier for our customers to track and improve their credit report.

Thanks very much
Sarah King
Customer Service Expert

Mar 18, 2017

Credit check

Easy to access and accurate so thank you for this

March 18, 2017

Unprompted review

Reply from MyCreditMonitor

Mar 20, 2017

Hi Mariam,

Thanks so much for your great feedback. I'm glad we have helped you out. We’re always looking at ways to improve our product and make it easier for our customers to track and improve their credit report.

Thanks very much
Sarah King
Customer Service Expert

Updated Mar 19, 2017

Useful

I joined this site to take advantages of the free months trial.
I received my credit report which has an easy to use format and appears to have accurately recorded my credit history.
Be aware though that you do need to telephone to cancel your subscription, this can not be done on line. The cancelation line is also office hours so would be difficult for people with a 9 - 5 job.
I received an e-mail from My Credit Monitor giving me the opportunity to leave this review. The e-mail included a " solve an issue " button which I used to ask for confirmation of cancellations options. As yet I've had no reply so would not be hopeful of them dealing with any other issued very quickly.

March 18, 2017

Unprompted review

Reply from MyCreditMonitor

Mar 20, 2017

Hello Dianne,

Many thanks for your feedback. You can cancel your subscription by email. The email address is: enquiries@MyCreditMonitor.co.uk, please include your membership number. Our Call Centre is open Mon-Fri - 8am-8pm and on Saturdays - 9am-5pm if you wish to speak to a member of our Customer Service Team.

Thanks very much
Sarah King
Customer Service Expert

Mar 17, 2017

Useless

I haven't got any useful information at all, when I wanted to cancel my membership I found an email to contact them, but apparently it was the wrong email address, so I was eventually charged £14.99, literally for the air as I had no help for joining them . Just stealing money

March 17, 2017

Unprompted review

Reply from MyCreditMonitor

Mar 17, 2017

Hello Inga,

Thanks for your feedback and apologies that our product didn't meet your expectations. If you still need to cancel your membership you can find an email address and telephone number In the 'Contact Us' section of our website. https://www.mycreditmonitor.co.uk/contact-us/

Kind regards
Sarah King
Customer Service Expert

Mar 14, 2017

Debt

Great great help me no end easy to use best thing I've done

March 14, 2017

Unprompted review

Reply from MyCreditMonitor

Mar 15, 2017

Hi Tom,

Thanks so much for your great feedback. I'm glad we have helped you out. We’re always looking at ways to improve our product and make it easier for our customers to track and improve their credit report.

Thanks very much
Sarah King
Customer Service Expert

Mar 14, 2017

Excellent company ,

Would recommend to anyone. Brilliant company

March 14, 2017

Unprompted review

Reply from MyCreditMonitor

Mar 14, 2017

Hello Sonia,

Thanks so much for your great feedback. I'm glad we have helped you out. We’re always looking at ways to improve our product and make it easier for our customers to track and improve their credit report.

Thanks very much
Sarah King
Customer Service Expert

Mar 14, 2017

Complicated.

I find my reporte very hard to reade and understand as I have dyslexia. A similar format would be grate .

March 14, 2017

Unprompted review

Reply from MyCreditMonitor

Mar 14, 2017

Hello Paul,

Many thanks for your feedback, a member of our customer service team can help you out with the details of your credit report. You can contact them on 0344 381 4163.

We're currently working on simplifying the credit report to make it easier to understand.

Thanks very much
Sarah King
Customer Service Expert

Mar 14, 2017

Good to know.

Well worth the enquiry.

March 14, 2017

Unprompted review

Reply from MyCreditMonitor

Mar 14, 2017

Hello Allan,

Thanks so much for your great feedback. I'm glad we have helped you out. We’re always looking at ways to improve our product and make it easier for our customers to track and improve their credit report.

Thanks very much
Sarah King
Customer Service Expert

Mar 9, 2017

Its very easy to use and trustful

Very good choice.

March 9, 2017

Unprompted review

Reply from MyCreditMonitor

Mar 13, 2017

Hello Munkhsaikhan,

Thanks so much for your great feedback. I'm glad we have helped you out. We’re always looking at ways to improve our product and make it easier for our customers to track and improve their credit report.

Thanks very much
Sarah King
Customer Service Expert

Mar 8, 2017

One must be careful on what he does and gets himself into and also protect his identity if he desires a credible credit report, for if you do not need it today, you might need it tomorrow so do your best to be incharge of your credit report.

February 21, 2017

Unprompted review

Reply from MyCreditMonitor

Feb 23, 2017

Feb 21, 2017

excellant. It's essential to check your report

It's excellant product you know what's going on your credit rating al your report bills payments

February 21, 2017

Unprompted review

Reply from MyCreditMonitor

Feb 21, 2017

Hello Bhupendra,

Thanks so much for your great feedback. I'm glad we have helped you out. We’re always looking at ways to improve our product and make it easier for our customers to track and improve their credit report.

Thanks very much
Sarah King
Customer Service Expert

Feb 18, 2017

Good

It's good and easy to use

February 18, 2017

Unprompted review

Reply from MyCreditMonitor

Feb 21, 2017

Hello,

Thanks so much for your feedback. I'm glad we have helped you out. We’re always looking at ways to improve our product and make it easier for our customers to track and improve their credit report.

Thanks very much
Sarah King
Customer Service Expert

Feb 14, 2017

for a good guide to score brilliant

use this its a good tool to find out what you need to know

February 14, 2017

Unprompted review

Reply from MyCreditMonitor

Feb 16, 2017

Hello Jonathan,

Thanks so much for your great feedback. I'm glad we have helped you out. We’re always looking at ways to improve our product and make it easier for our customers to track and improve their credit report.

Thanks very much
Sarah King
Customer Service Expert

Feb 13, 2017

The best credit review

This was the best review I have ever had, because it showed me things I never knew was there and also revealed addresses I actually had already forgotten. Great stuff...

February 13, 2017

Unprompted review

Reply from MyCreditMonitor

Feb 14, 2017

Hello David,

Thanks so much for your great feedback. I'm glad we have helped you out. We’re always looking at ways to improve our product and make it easier for our customers to track and improve their credit report.

Thanks very much
Sarah King
Customer Service Expert

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