My Health Protected Reviews 

252
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 69 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently praise the staff for being patient, professional, and focused on finding the right coverage for individual needs. Clients feel supported throughout the process, noting that representatives listen carefully without applying pressure to make rushed decisions. People also appreciate the ongoing commitment to satisfaction, noting that team members regularly conduct thorough annual reviews to secure better deals. Reviewers emphasize that transitioning between providers is seamless and consistently results in substantial financial savings over time. Many customers mention that expert guidance helps navigate complex choices while significantly reducing their overall annual premiums.

What people talk about most

Staff

People report positive experiences with staff, highlighting their helpfulness, extensive knowledge, and... See more

Service

Consumers find service to be positive, highlighting professional and efficient support from brokers who... See more

Price

Clients share positive opinions on price, consistently noting that representatives help secure great value... See more

Value for money

Customers express great satisfaction with the exceptional value for money and significant savings provided on... See more

Customer service

Users describe positive interactions with customer service, highlighting knowledgeable and helpful support... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very grateful to have been connected to Louis. Having been locked in for many years with Bupa who charged through the nose, I was concerned to go elsewhere where pre existing conditions (I’d been t... See more

Rated 5 out of 5 stars

My Health Protected is an extremely professional and efficient company. I have been a health care professional for over 40 years and have never come across a company like it. Patrick has saved me near... See more

Rated 5 out of 5 stars

Really impressed with the service from My Health Protected. Patrick Baxter was brilliant throughout, knowledgeable, patient and genuinely focused on getting me the best plan for my needs. No pressure... See more

Rated 5 out of 5 stars

After many years with private health insurance and ever increasing premiums, Patrick was able to source a comparable package for me at a much more affordable price. I am very pleased that I took hi... See more


Company details

  1. Health Insurance Agency
  2. Business Insurance Company
  3. Dental Insurance Agency
  4. Insurance Agency
  5. Insurance Broker
  6. Insurance Company

Information provided by various external sources

My Health Protected Ltd(FCA regulated) is an independent health insurance broker. We are here to take the hassle and stress out of choosing a policy which can often be extremely complex and time consuming. With our technical knowledge and by tailoring a product to meet your requirements and budget, we can make recommendations which you can then consider. We only select companies which offer great service and policy wordings, so that when it comes to making a claim, they are going to deliver what is right for you. Some of the key benefits of using our services are: • We do not charge a fee. • We review your health insurance every year to ensure that you are paying a competitive premium. • We are here all year round to offer help and support. • We select products and insurers as a whole of market broker, having access to most major insurers.


Contact info

4.9

Excellent

TrustScore 5 out of 5

252 reviews

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4.9

All reviews

(252)

61 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Found Louis to be very helpful

Found Louis to be very helpful. Was with AXA, who became over the years very expensive. Fortunately Louis sourced a more competitive alternative which I accepted. Louis has since been following up my change, making sure that I was completely satisfied.

February 27, 2026
Unprompted review
Rated 5 out of 5 stars

Brilliant at helping us find the most suitable PMI for us

We found it hard to navigate all the PMI options when arriving in the UK. Louis and the team at My Health Protected were excellent and took all the pain from us, by doing research and making suitable suggestions.
We worked together to tweak the outcome, and I'm really happy with the recommendation and subsequent PMI plan we took out

March 10, 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommended

Once again Louis was able to find us a more affordable policy that still suited our health needs. Highly professional, highly recommended.

March 9, 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic company

Always prompt, professional and with the best advice. Have been using this company for a few years and they are fantastic at moving me onto the best rate efficiently and with genuine care.

March 5, 2026
Unprompted review
Rated 5 out of 5 stars

I would highly recommend My Health Protected

I would highly recommend My Health Protected. Patrick Baxter has managed my health insurance for 3 years and I am so delighted he has. He has saved me hundreds of pounds in cover reviewing my policy annually. He is extremely professional, quick to respond and has managed my health cover first class. I have already recommended this company to friends. Thank you Patrick and My Health Protected

February 20, 2026
Unprompted review
Rated 4 out of 5 stars

Riley provided excellent service…

Riley provided excellent service throughout. He was professional, friendly and took the time to actively listen to what I was looking for. I had been considering changing my healthcare provider, and the move to VitalityHealth feels much more aligned with my active lifestyle.

Thank you again, Riley, for your support and guidance.

February 20, 2026
Unprompted review
Rated 5 out of 5 stars

Very efficient service

I got in touch with Patrick Baxter to review our private medical insurance. Within a week Patrick
has reviewed our insurance and found us a much better and cheaper deal. I cannot recommend Patrick and his company more highly. Committed, efficient and charming.

February 19, 2026
Unprompted review
Rated 5 out of 5 stars

Great company, highly recommend

Highly recommend. I have always been a bit sceptical about health insurance brokers, but Louis from My health protected was absolutely brilliant. He was able to get me a great deal switching health insurance, (which included pre-existing conditions), and saved me so much money: At first, I couldn't believe the difference in premium. He was also very patient, made sure I understood everything, and replied to emails quickly even after the deal was done. Very professional company and I highly recommend Louis.

February 14, 2026
Unprompted review
Rated 5 out of 5 stars

I have used My Health Protected for years to good effect!

I have used My Health Protected for about 8 years and have been impressed by the quality of advice from year to year to identify the best medical insurance coverage relative to cost, sometimes proposing a change of insurer and at others to remain with the incumbent. Advice is presented in a clear and well evaluated way with what I have felt is a genuine understanding of our personal needs. Thanks My Health Protected!

February 11, 2026
Unprompted review
Rated 5 out of 5 stars

A happy customer

Very happy to have a tailored policy at a much more competitive cost, saves me money and keeps me covered in all the ways I might need. The process was very smooth and quick. A happy customer.

January 23, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

I dealt with Louis who was competent in his knowledge of the market, listened and understood my needs, provided several options and excellent customer service. Highly recommend this company for your healthcare needs.

January 21, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

Over successive years the team have managed to tailor my healthcare plan very effectively in spite of my much changed health position.
PAtrick and team promptly deal with any queries and sort best solutions.Very happy with the business and recommended to family and friends as a result.

January 1, 2026
Unprompted review
Rated 5 out of 5 stars

great service

great service , recommended!

Louis has been super simple to use - helpful and clear in finding me the best health insurance at the most competitive price. Many thanks. Highly recommended.

January 19, 2026
Unprompted review
Rated 5 out of 5 stars

First class service with a brilliant broker (Patrick).

I cannot praise this Company enough. Patrick Baxter has looked after my wife and I with our medical insurance for many years now and at each renewal he has stepped up with excellent service and communication. He has managed to negotiate discounts at every step and we have a great medical product at a premium considerably lower than the market average. Sincere thanks due to Patrick. I heartily recommend this company and Patrick himself.

January 14, 2026
Unprompted review
Rated 5 out of 5 stars

Very grateful

Very grateful to have been connected to Louis.
Having been locked in for many years with Bupa who charged through the nose, I was concerned to go elsewhere where pre existing conditions (I’d been told) would not be covered.
But Louis managed to get a great deal, far exceeding the previous, with cover for pre-existing too.
He explained everything in clear and simple terms, was very patient, with a successful outcome.

January 1, 2026
Unprompted review

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