My partner shopped at Moti for some running shoes. So good was the service that we ended up leaving with two pairs (some for me too!). A special shout out to Seth who was so incredibly knowledgeable a... See more
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Rip off price for the running hydration vest bought for £85 and found product else where for £35 less (not even sale price). The product was faulty and the store staff argued it wasn’t faulty. They w... See more
I'm new to using Moti's website (I've shopped in-store previously) and it took a couple of minutes to get to grip with the stock filter system, after which it was really helpful - making it an easy... See more
I knew what road shoes l wanted and they were in stick and feeling great. I had great service last time l picked up both trail and road shoes from Bristol, l also had gait analysis done with really i... See more
Company details
Written by the company
At Moti Running, we’re passionate about helping runners of all abilities find the perfect gear for their journeys. Whether you're training for your first 5K, tackling marathons, or simply enjoying a casual jog, we’ve got you covered with top-quality running shoes, apparel, and accessories from leading brands like Brooks, ASICS, Ronhill, Inov-8, Mizuno, and more. With expert advice, unbeatable deals, and a commitment to customer satisfaction, Moti Running is your trusted partner for all your running needs. Explore our clearance offers and exclusive discounts, and discover why runners rely on us to help them perform their best. Run better. Run smarter. Run with Moti.
Contact info
Bristol, United Kingdom
- www.mymoti.com
Hasn’t replied to negative reviews
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Another Happy Customer!
Have been in need of new trainers for a while - previously purchased these Brooks Trainers from Moti without problems - and all good this time too.
Would have preferred to go into the store rather on line, however COVID19 scuppered that option on this occasion!
Trainers are fab - comfortable, great fit and just what I needed!
Online shop was easy to navigate as was…
Online shop was easy to navigate as was placing the order and the payment. It turned out that one item was not available for delivery of which I was informed via email and the item was refunded. Love the running clothes I got (prompt delivery of all other items), and the customer service was excellent despite the current challenging circumstances.
Great service
Manged to obtain a great deal through the Website on Saucony Ride 10 Men's Running Shoes
Prompt delivery and good running shoes
Super fast delivery
Super fast delivery. Great communication. Perfect item. A***
Delivered as stated
Delivered as stated, item as stated. It's how all businesses should be run, simple !!!
Best service
Best service. I received the beanie without problems some days the date expected.
Very good.
Excellent service and price
Excellent service .Fast delivery .
Great service
Great service, decent price and reasonable postage costs. Good delivery service as well. Highly recommended.
Great service
Ordering from Moti is always straightforward. They have a clear website and the process is simple. Orders arrive really quickly (within 48 hours) and the prices are really competitive. I like to support a local business rather than a multinational conglomerate. And if, for any reason, you need to exchange your order i can pop into the shop and do it. Fantastic service.
Great Service and Good Value
Great trainers, good value and excellent service.
The service was fine
I’d have given five stars if I was completely happy with the product, which turned out to be a discontinued one. At half price, I will keep it but I’m hoping it will last. Everything else was all fine.
great products Hoka running shoes
great products Hoka running shoes. can't go wrong
Excellent service and professionalism…
Excellent service and professionalism with a great range and knowledge of various styles of running shoes.
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