Myprotein Reviews 

335
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Looking at 77 reviews, reviewers had a great experience with this company. Customers frequently praise the wonderful fitness clothes, delightful promotions, and the great variety of high quality supplements available. People are very happy with the solid material quality, comfortable sportswear designs, and easy website navigation. However, some customers also noted that items can feel overpriced outside of promotions, with artificial original prices. Some reviewers were not happy with delivery services, mentioning unclear shipping details, expensive shipping costs, and missing orders. A few consumers experienced frustrating order errors, including being charged twice or receiving incomplete sets that required extra shipping payments.

What people talk about most

Product

Reviewers highlight positive aspects of product offerings, expressing great satisfaction with the amazing... See more

Quality

Users describe positive interactions with quality, expressing strong satisfaction with the clothing and... See more

Order

Customers consistently note ambiguous experiences with order processes, highlighting both forced direct... See more

Price

Customers consistently expressed frustration and disappointment with the high price of items, noting frequent... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service, noting that shipping can be pretty expensive and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Love the products and how many fits you offer, and the gifts and promotions. The only problem is always the stock, I hardly find things in my size & I don't like rushing myself into purchase just beca... See more

Company replied

Rated 4 out of 5 stars

Without discounts there are overpriced items... But there are almost everything instead of other shops that sell MyProtein brand.

Rated 4 out of 5 stars

i like the materials, quality and all your supplements but you should sponsor me couse you have so many things i like but dont have enough money :(

Company replied


Company details


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3.9

Great

TrustScore 4 out of 5

335 reviews

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1-star

Asks customers to review

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3.9

All reviews

(335)

114 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

The products are great but...

The products are great, but "nevereding" sales are bothersome... can't you just sell your products with regular price all the time (like 40+% discount)? Can't imagine anyone ever bought anything there without some "discount".

May 15, 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for taking the time to leave your review. We truly value and appreciate your comments.

We are always striving to improve and enhance your shopping experience, and we wouldn’t be able to do this without your valuable feedback.

Please don’t hesitate to contact us if you have any further questions or queries, as we would be more than happy to assist.

Kind regards,
Natalia

Rated 2 out of 5 stars
Myprotein logo

Reply from Myprotein

Hello,

Thank you for taking time to leave your review.

I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue.

Please log into your account to view this message.

Thanks,

Sam

Rated 2 out of 5 stars

Couldn't choose pickup place

Couldn't choose pickup place, even tho in the previous purchase it was possible.

May 14, 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for taking time to leave your review.

I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue.

Please log into your account to view this message.

Thanks,

Sam

Rated 1 out of 5 stars

price increase and fake "sales"

price increase and fake "sales" all year round

May 14, 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for taking time to leave your review.

I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue.

Please log into your account to view this message.

Thanks,

Sam

Rated 5 out of 5 stars

i love the sales

May 14, 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive such positive feedback from our loyal customers.

Your feedback helps us maintain and improve our services, and the team will be delighted to hear your kind comments.

Should you have any questions or queries, please don’t hesitate to contact us — we will be happy to assist.

Take care and have a lovely day.

Kind regards,
Natalia

Rated 5 out of 5 stars

Realy good

Reálný goood

May 14, 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive such positive feedback from our loyal customers.

Your feedback helps us maintain and improve our services, and the team will be delighted to hear your kind comments.

Should you have any questions or queries, please don’t hesitate to contact us — we will be happy to assist.

Take care and have a lovely day.

Kind regards,
Natalia

Rated 5 out of 5 stars

I recommend this shop

fast shipping, large selection, high quality

May 14, 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive such positive feedback from our loyal customers.

Your feedback helps us maintain and improve our services, and the team will be delighted to hear your kind comments.

Should you have any questions or queries, please don’t hesitate to contact us — we will be happy to assist.

Take care and have a lovely day.

Kind regards,
Natalia

Rated 3 out of 5 stars

Great discount Price, but error in app

Great discount Price, but IT didnt work in app - an error appeared anytime i tried to get to pay. I ended up buying it online on website, not in app and i lost in total 15% discount, because these were linked only to the app. Still great price, but i payed about 600 czk more than i would pay if i finished it in app, which didnt work.

May 10, 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Natalia

Rated 5 out of 5 stars

Website is easy to navigate & really…

Website is easy to navigate & really loved the suggestions along the gifts options with the order amazing! can’t wait to receive my order

May 7, 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Natalia

Rated 5 out of 5 stars

quality is really great, favorite brand

quality is really great, my favorite brand

May 7, 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Natalia

Rated 4 out of 5 stars

The consistent supply

Happy about the offerings.

May 4, 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards, Natalia

Rated 1 out of 5 stars

Tragic ui

Tragic ui
not mobile friendly
so mamy banners
hard to navigate
laggy web

May 1, 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards,
Kayleigh

Rated 5 out of 5 stars

The best products

The best products

April 22, 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Natalia

Rated 5 out of 5 stars
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Rated 5 out of 5 stars

Great products

Great products, fast shipping

April 13, 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Rated 5 out of 5 stars
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Rated 5 out of 5 stars

Terka

it was nice to shop here

April 17, 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Rated 5 out of 5 stars

Very much satisfied

Very good quality for decent prices.

April 14, 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Rated 1 out of 5 stars

I had a very disappointing experience…

I had a very disappointing experience with Myprotein.

I was charged twice (€242 total) for my orders, even though I did not clearly authorize the second charge. After noticing this, I returned most of the items over a week ago and kept only a small item worth around 750 CZK. Despite this, I still have not received any refund.

What makes this worse is that my account was suddenly suspended, which means I cannot access my orders or properly contact customer support. This makes it extremely difficult to resolve the issue.

Customer service has been slow and unhelpful, and I am still waiting for my money back. For a company of this size, this level of service is unacceptable.

I would not recommend ordering from here unless they improve how they handle payments and customer support.

March 29, 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for taking time to leave your review.

I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue.

Please log into your account to view this message.

Thanks,

Sam

Rated 5 out of 5 stars

Great products with great service

Great products with great service all around.

April 8, 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards, Natalia

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