Love the products and how many fits you offer, and the gifts and promotions. The only problem is always the stock, I hardly find things in my size & I don't like rushing myself into purchase just beca... See more
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The products are great, but "nevereding" sales are bothersome... can't you just sell your products with regular price all the time (like 40+% discount)? Can't imagine anyone ever bought anything there without some "discount".

Reply from Myprotein
Couldn't choose pickup place, even tho in the previous purchase it was possible.

Reply from Myprotein

Reply from Myprotein
Great discount Price, but IT didnt work in app - an error appeared anytime i tried to get to pay. I ended up buying it online on website, not in app and i lost in total 15% discount, because these were linked only to the app. Still great price, but i payed about 600 czk more than i would pay if i finished it in app, which didnt work.

Reply from Myprotein
Website is easy to navigate & really loved the suggestions along the gifts options with the order amazing! can’t wait to receive my order

Reply from Myprotein

Reply from Myprotein

Reply from Myprotein
I had a very disappointing experience with Myprotein.
I was charged twice (€242 total) for my orders, even though I did not clearly authorize the second charge. After noticing this, I returned most of the items over a week ago and kept only a small item worth around 750 CZK. Despite this, I still have not received any refund.
What makes this worse is that my account was suddenly suspended, which means I cannot access my orders or properly contact customer support. This makes it extremely difficult to resolve the issue.
Customer service has been slow and unhelpful, and I am still waiting for my money back. For a company of this size, this level of service is unacceptable.
I would not recommend ordering from here unless they improve how they handle payments and customer support.

Reply from Myprotein

Reply from Myprotein
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