Love the products and how many fits you offer, and the gifts and promotions. The only problem is always the stock, I hardly find things in my size & I don't like rushing myself into purchase just beca... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Without discounts there are overpriced items... But there are almost everything instead of other shops that sell MyProtein brand.
Company replied
i like the materials, quality and all your supplements but you should sponsor me couse you have so many things i like but dont have enough money :(
Company replied
Happy about the offerings.
Company replied
4.0
Great
340 reviews
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Reply from Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Sue
I had a very disappointing experience…
I had a very disappointing experience with Myprotein.
I was charged twice (€242 total) for my orders, even though I did not clearly authorize the second charge. After noticing this, I returned most of the items over a week ago and kept only a small item worth around 750 CZK. Despite this, I still have not received any refund.
What makes this worse is that my account was suddenly suspended, which means I cannot access my orders or properly contact customer support. This makes it extremely difficult to resolve the issue.
Customer service has been slow and unhelpful, and I am still waiting for my money back. For a company of this size, this level of service is unacceptable.
I would not recommend ordering from here unless they improve how they handle payments and customer support.
March 29, 2026
Reply from Myprotein
Hello,
Thank you for taking time to leave your review.
I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue.
Please log into your account to view this message.
Thanks,
Sam
Reply from Myprotein
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards, Natalia
Mayby quality it’s not that good
Mayby quality it’s not that good, but everything else is great
April 8, 2026
Reply from Myprotein
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards, Natalia
I am writing to express my extreme…
I am writing to express my extreme disappointment with your customer service. In my previous order, I purchased a complete set (bra, hoodie, and leggings), but the leggings were never delivered. Although they appeared to be in stock when I placed the order, I was later told they were out of stock with no prior notice.
I wanted to return the remaining items since the set was incomplete, but I don't see why I should pay for return shipping when the mistake was on your side. Your support team has been unhelpful, providing only generic responses without any real solution. Despite promising to get back to me, I have been waiting for a long time with no update.
Because I received no support, I was forced to order the leggings again now that they are back in stock just so I could finally use the set. This meant I had to pay for delivery a second time. I am requesting compensation for the additional shipping costs and the inconvenience caused.
April 8, 2026
Reply from Myprotein
Hi Miri,
Thank you for leaving your review.
I am sorry to hear that you have had an issue with the delivery charge on your order. I have investigated this further and contacted you via your account. Please log into your account at your convenience to receive my message.
I look forward to getting this resolved.
Kind Regards,
Ben
My favourite influencer and the web is…
My favourite influencer and the web is very great situated.
April 8, 2026
Reply from Myprotein
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and enhance your shopping experience, and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards, Natalia
Reply from Myprotein
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and enhance your shopping experience, and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards, Natalia
Issues with returns and refunds
I am not able to generate return and had to contact customer service again - which I have to do with all my returns and refunds - with the competition and high standard services with other eshops, it is questionable if I continue shopping with you. You really need to step up and improve your customer services and return policy!
April 4, 2026
Reply from Myprotein
Hello,
Thank you for taking time to leave your review.
I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue.
Please log into your account to view this message.
Thanks,
Sam
I trust the brand and I found a good…
I trust the brand and I found a good promo code.
Just don't over do it.
April 4, 2026
Reply from Myprotein
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and enhance your shopping experience, and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards, Natalia
Im very proud customer
Im very proud customer. I had a great experience with MyProtein, especially thanks to Aylin from the customer care and claims team. She was professional, quick to respond, and genuinely helpful throughout the whole process. Her support made everything smooth and stress‑free. Highly appreciate her excellent service!
April 1, 2026
Unprompted review
Reply from Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our valued customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care, and have a lovely day.
Kind Regards,
Kayleigh
Reply from Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our valued customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care, and have a lovely day.
Kind Regards,
Kayleigh
The quality of your items.
March 25, 2026
Reply from Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our valued customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care, and have a lovely day.
Kind Regards,
Kayleigh
Customer care and restocking
I like the brand and they have nice products, but what I don’t understand is their approach to customers and restocking. Many people take advantage of discounts to buy large quantities and resell them… so if I want a specific product in a certain size, for example a set, by the time I find out when it will be restocked, all the standard sizes are already gone. Not to mention that getting a response from the company is really a long process.
March 22, 2026
Reply from Myprotein
Hello Kristyna,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Ben
100% satisfied with my order
Order perfectly matched, fast shipping, nice discounts, well packed, high quality product I was looking for. Simply *****
March 18, 2026
Reply from Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our valued customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care, and have a lovely day.
Kind Regards,
Kayleigh
i like the materials
i like the materials, quality and all your supplements but you should sponsor me couse you have so many things i like but dont have enough money :(
March 19, 2026
Reply from Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Reply from Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Reply from Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Sue
Missing apple pay
March 10, 2026
Reply from Myprotein
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Sue
Love the variety, but stock is a problem
Love the products and how many fits you offer, and the gifts and promotions. The only problem is always the stock, I hardly find things in my size & I don't like rushing myself into purchase just because a new collection dropped.
March 9, 2026
Reply from Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
The pick-up point selection is unclear
The pick-up point selection is unclear. The name of the specific store is not visible.
March 6, 2026
Reply from Myprotein
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards, Natalia
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