Myprotein Reviews 

340
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Looking at 81 reviews, reviewers had a great experience with this company. Customers frequently praise the exceptional quality, great materials, and outstanding comfort of the fitness clothing and nutritional supplements. Consumers also deeply appreciate the user-friendly website, detailed size information, and the nice promotional gifts included with their everyday purchases. However, some people mentioned that prices feel artificial due to constant sales, and certain products can be found cheaper on other marketplaces. A few reviewers also experienced frustrating delivery delays, incomplete orders, unclear shipping details, and unexpected billing issues. Despite these few concerns, most buyers remain very happy with the brand's overall online offerings.

What people talk about most

Product

Customers had positive experiences with product, expressing great satisfaction with the overall quality of... See more

Quality

Reviewers highlight positive aspects of quality, expressing overall satisfaction with the clothing and... See more

Order

Reviewers express mixed feelings regarding their order experiences. While some consumers were forced to order... See more

Price

Consumers find price experiences to be mixed, as some people report satisfaction with good and cheap... See more

Delivery service

People report ambiguous experiences with delivery_service, expressing considerable frustration. Customers... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Love the products and how many fits you offer, and the gifts and promotions. The only problem is always the stock, I hardly find things in my size & I don't like rushing myself into purchase just beca... See more

Company replied

Rated 4 out of 5 stars

Without discounts there are overpriced items... But there are almost everything instead of other shops that sell MyProtein brand.

Company replied

Rated 4 out of 5 stars

i like the materials, quality and all your supplements but you should sponsor me couse you have so many things i like but dont have enough money :(

Company replied


Company details


Contact info

4.0

Great

TrustScore 4 out of 5

340 reviews

5-star
4-star
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Asks customers to review

This company invites their customers to review, whether positive or negative

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4.0

All reviews

(340)

119 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars
Myprotein logo

Reply from Myprotein

Hi Robert,

We are really happy to see read this feedback from you and thank you for this review.

If you will have anything that you will need any help within the future, please do not hesitate to contact our customer service team through your online account and we will help you.

Have a lovely day.

Feedback team

Rated 5 out of 5 stars

The best protein!

February 9, 2021
Myprotein logo

Reply from Myprotein

Hi Šárka,

We are really happy to see read this feedback from you and thank you for this review.

If you will have anything that you will need any help within the future, please do not hesitate to contact our customer service team through your online account and we will help you.

Have a lovely day.

Feedback team

Rated 5 out of 5 stars

Great expirerience and question

Great expirerience with this brand. But I have one question about product Omega 3 plus (czech market). From which fisches is this oil? Thank you. Gabriela Hájková

January 26, 2021
Unprompted review
Myprotein logo

Reply from Myprotein

Cheers for leaving your 5 star review!

This is what I love to hear regarding your buying experience.

Please contact us via social media or live chat and an adviser will be able to assist regarding your question.

Have a good day,
Matt

Rated 5 out of 5 stars

All fine

All fine, quick delivery.

January 24, 2021
Myprotein logo

Reply from Myprotein

Cheers for leaving your 5 star review!

This is what I love to hear regarding your buying experience.

Have a good day,
Matt

Rated 5 out of 5 stars

Everything good

January 21, 2021
Myprotein logo

Reply from Myprotein

Hi Michal,

Cheers for leaving your 5 star review!

This is what I love to hear regarding your buying experience.

Have a good day,
Feedback team

Rated 4 out of 5 stars

Great products, bit expensive delivery

Good products, delivery fee is bit expensive (I do not really need the goods to be delivered the next day, I do not mind waiting for a week, however no such option provided).

January 19, 2021
Myprotein logo

Reply from Myprotein

Hi Martin,

Thank you for taking the time to leave us your 5-star review.
We are always doing our best to get you the best delivery price while making sure are customers receive the best delivery service.

Please make sure you are registered to receive our newsletter to ensure you are the first to hear about all of the new exciting products that we have for you along with the best discounts to use on your future orders.

Thanks Jeanette

Rated 4 out of 5 stars

To slow delivery 😔

January 19, 2021
Myprotein logo

Reply from Myprotein

Hi Lukas,

Thank you for taking the time to leave us your 4-star review.
We are working hard every day to speed up the delivery to you.

Please make sure you are registered to receive our newsletter to ensure you are the first to hear about all of the new exciting products that we have for you along with the best discounts to use on your future orders.

Thanks Jeanette

Rated 5 out of 5 stars

really great products

I bought leggings, sport bra, nut butter and cookie, and I am really satisfied with quality and taste too, perfect ingredients, material is comfortable. I can just recommend

December 9, 2020
Myprotein logo

Reply from Myprotein

Hi Lenka,

thank you for your feedback we really appreciate your time and opinion!
If there is anything we can help with, feel free to contact our customer service team through your online account. We hope to see you again!

Have a wonderful day,
Myprotein Customer Service

Rated 5 out of 5 stars

Excellent service at all

Thank you, guys. Great job at Myprotein. Fast delivery, tasty flavors, excellent quality and cool prices. See you soon again.

December 8, 2020
Myprotein logo

Reply from Myprotein

Hi Alexandr,

Thank you for your feedback we really appreciate your time and opinion!
If there is anything we can help with, feel free to contact our customer service team through your online account. We hope to see you again!

Have a wonderful day,
Myprotein Customer Service

Rated 5 out of 5 stars

super,no problem ☺️

December 8, 2020
Myprotein logo

Reply from Myprotein

Hi Miroslava,

Thank you for your feedback we really appreciate your time and opinion!
If there is anything we can help with, feel free to contact our customer service team through your online account. We hope to see you again!

Have a wonderful day,
Myprotein Customer Service

Rated 5 out of 5 stars

Great products!

December 8, 2020
Myprotein logo

Reply from Myprotein

Hi Stanislav,

Thank you for your feedback we really appreciate your time and opinion!
If there is anything we can help with, feel free to contact our customer service team through your online account. We hope to see you again!

Have a wonderful day,
Myprotein Customer Service

Rated 3 out of 5 stars

Bad size of bra and crop top

Because, your sizes of dresses is not rhe right. Almost all of my dress is not very well and i must right now have the problem with send this pack again back.

December 8, 2020
Myprotein logo

Reply from Myprotein

Dear Dominika,

Thank you for taking the time to leave your feedback!
We are sorry to hear about this and would like to resolve it for you. Please contact us through your account so that we have access to your account details.

Have a wonderful day,
Myprotein customer Service

Rated 5 out of 5 stars

Good job MyProtein.

Good quality products as always, extremely fast delivery. Happy with the purchase.

December 8, 2020
Myprotein logo

Reply from Myprotein

Hi Krystof

Thank you for your feedback we really appreciate your time and opinion!
If there is anything we can help with, feel free to contact our customer service team through your online account. We hope to see you again!

Have a wonderful day,
Myprotein Customer Service

Rated 5 out of 5 stars

Perfect 👍🌺

November 19, 2020
Myprotein logo

Reply from Myprotein

Cheers for leaving your 5 star review!

This is what I love to hear regarding your buying experience.

Have a good day,
Matt

Rated 4 out of 5 stars

Good quality and delivery speed

Been buying from MyProtein for several years. Products are mostly an excellent quality, also rank high at Labdoor.com for purity and label values accuracy. Enjoy the discounts too.

Although sometimes they have discounts ill-communicated. For example, the current one said "35% off the entire order" while it only counted for selected products.

November 9, 2020
Unprompted review
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review.

I am pleased to hear that you are happy with our products and services and look forward to your next order.

Sue

Rated 5 out of 5 stars

Fast delivery

Fast delivery, good price, good product :)

October 22, 2020
Myprotein logo

Reply from Myprotein

Dobrý den Matěji,

Moc Vám děkujeme za Vaši zpětnou vazbu a hodnocení.

Velmi si vážíme našich zákazníků a cokoliv budete v budoucnu potřebovat obraťte se na náš a určitě Vám pomůžeme.

Jsme rádi, že u nás nakupujete.

Přejeme Vám krásný den,

Petr

Myprotein tým

Rated 5 out of 5 stars

good products

good products, excelent delivery

October 16, 2020
Myprotein logo

Reply from Myprotein

Hello,

Thank you for taking the time to leave your review.

It's always such a pleasure to receive this feedback from our loyal customers.

Please don't hesitate to contact our Customer Services Department if you have any further questions or queries, we would be more than happy to assist.

Take care, and have a lovely day.

Kind Regards,
Sue

Rated 3 out of 5 stars

Second time when I order it something…

Second time when I order it something Its delay...first time 5 days..this time again...products Are good but timing Is not :(

October 16, 2020
Myprotein logo

Reply from Myprotein

Hello Tomas,

Thank you for taking the time to leave your review.

I can see this order is now showing as delivered to you successfully. I do apologise for this taking longer than you'd have expected on this occasion.

Please don't hesitate to contact our Customer Services Department if you have any further questions or queries, we would be more than happy to assist.

Take care, and have a lovely day.

Kind Regards,
Kayleigh

Rated 5 out of 5 stars
Myprotein logo

Reply from Myprotein

Hello,

Thank you for taking the time to leave your review.

It's always such a pleasure to receive this feedback from our loyal customers.

Please don't hesitate to contact our Customer Services Department if you have any further questions or queries, we would be more than happy to assist.

Take care, and have a lovely day.

Kind Regards,
Sue

Rated 5 out of 5 stars

Best Quality

October 16, 2020
Myprotein logo

Reply from Myprotein

Hello,

Thank you for taking the time to leave your review.

It's always such a pleasure to receive this feedback from our loyal customers.

Please don't hesitate to contact our Customer Services Department if you have any further questions or queries, we would be more than happy to assist.

Take care, and have a lovely day.

Kind Regards,
Sue

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