Myprotein Reviews 

405
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Evaluating 171 reviews, reviewers had a great experience with this company. Customers consistently praise the high quality and excellent taste of the products, from protein powders to clothing. Many people also appreciate the fast and reliable delivery service, with orders arriving quickly and correctly. Reviewers frequently highlight the easy and clear website user experience, making the ordering process straightforward. However, some customers reported issues with delivery, including lost packages, significant delays, or problems with tracking and address details. A few people also felt the website's user experience could be improved, citing difficulties finding product information, navigation quirks, or issues with order accuracy and packaging.

What people talk about most

Product

Clients share positive opinions on product, with many reviewers consistently praising the high quality and... See more

Quality

Consumers consistently report high satisfaction with product quality, often highlighting excellent protein... See more

Delivery service

Customers consistently note ambiguous experiences with delivery service, with many praising the speed and... See more

User experience

People report ambiguous experiences with user experience, with some customers finding it fast, good, and... See more

Order

Reviewers mention ambiguous feedback about order experiences, with some customers praising the ease of... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Good product and flavour: Impact whey protein natural flavours are good for my taste, not too sweet. Pricy, but in sale weeks its ok. Search function could be better, but purchase and delivery... See more

Company replied

Rated 4 out of 5 stars

As a lacto-vegetarian, it would be good to see what I can safely buy. It took a long time to figure out which of the ingredients were suitable for me.

Company replied

Rated 5 out of 5 stars

Myprotein sells excellent quality protein products with good taste and high protein level. I am very satisfied with fast shipping - although on MyDays it can be a bit slower than usual.

Company replied

Rated 5 out of 5 stars

I love tempo leggings, quality and price are brilliant :) I use Vegan protein and MP is the first, who can create it with good texture and tasty favours.

Company replied


Company details


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4.1

Great

TrustScore 4 out of 5

405 reviews

5-star
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1-star

Asks customers to review

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4.1

All reviews

(405)

252 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards, Natalia

Rated 5 out of 5 stars

Myprotein sells excellent quality…

Myprotein sells excellent quality protein products with good taste and high protein level. I am very satisfied with fast shipping - although on MyDays it can be a bit slower than usual.

July 6, 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards, Natalia

Rated 5 out of 5 stars

High quality both of clouths and protein. Vegan protein is the best in the market!

High quality both of clouths and protein. Vegan protein is the best in the Hungarian market!

July 5, 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards, Natalia

Rated 3 out of 5 stars

Free delivery

Free delivery was promised for the first order of a new client, but it didn't happen.

July 1, 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards,
Natalia

Rated 4 out of 5 stars

The products are great

The products are great, but they should work a bit more on the website.

June 29, 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards,
Natalia

Rated 5 out of 5 stars

It was easy to order

It was easy to order, clear and correct

June 24, 2026
Myprotein logo

Reply from Myprotein


Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards, Natalia

Rated 5 out of 5 stars

Great products with great…

Great products with great discriptions,so you can choose exactly what you want to use. Good sales as well.

June 25, 2026
Myprotein logo

Reply from Myprotein


Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards, Natalia

Rated 5 out of 5 stars

Prices

Prices, quality

June 25, 2026
Myprotein logo

Reply from Myprotein


Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards, Natalia

Rated 5 out of 5 stars

I love this brand's clothing

I love this brand's clothing! Great, quality products. Awesome sales.

June 18, 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Kayleigh

Rated 3 out of 5 stars

I really wanted a short for the summer…

I really wanted a short for the summer but everytime that I checked in the website almost every color was out of stock for 4 weeks in a row.
I wrote an email for my protein about this, but they did not manage to write me back..

June 17, 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards,

Leah

Rated 1 out of 5 stars

Where is my order?????I did not receive…

Where is my order?????I did not receive anything !

June 9, 2026
Myprotein logo

Reply from Myprotein

Hi,

Thank you for taking time to leave your review.

I apologise you have faced issues with this order, I did attempt to call you regarding this issue but I was unable to get through to you.

Instead I have messaged through your online account, please log into your account to view this message.

Thanks,

Sam

Rated 5 out of 5 stars

Great.

Lots of new stuff, and I like the website overall.

June 11, 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,Natalia

Rated 5 out of 5 stars

Everything was smooth

Everything was smooth, great products

June 11, 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,Natalia

Rated 2 out of 5 stars

The payment did not go through on the…

The payment did not go through on the first attempt in the application. I had similar cases before, where the initial bank payment failed.

June 11, 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for taking time to leave your review.

I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue.

Please log into your account to view this message.

Thanks,

Sam

Rated 5 out of 5 stars

They make my purchase easy and fast

They make my purchase easy and fast. Always sending me great deals and coupons to try out.
And my package is always tracked.

June 9, 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal customers.

Your feedback helps us maintain and improve our services, and the team will be very pleased to hear your kind comments.

If you have any questions or queries, please do not hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind regards,
Natalia

Rated 5 out of 5 stars

Quick delivery, excellent products

Quick delivery. If any problem it is solved immediately. Products are excellent.

May 19, 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal customers.

Your feedback helps us maintain and improve our services, and the team will be very pleased to hear your kind comments.

If you have any questions or queries, please do not hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind regards,
Natalia

Rated 1 out of 5 stars

fraudulent bank card data collection

Shows google pay and writes during the payment process that you will "pay right now" then it ends up saving your bank card in it's own database with all the details and did not use google pay at all.

Update: the comment what the myprotein support left here is missleading ,I logged into their application and I saw that:
- they still store my bank card details
- he replied a template message,literally copied over some not even fitting text for my problem
- I had previously opened a thread in their application where I complained,he didnt reply to that but opened an other one and most probably didn't even take his time to read that message

So I assume his message here is clearly for the bypassing users,not for me at all. Good luck for everyone with their support team..

June 4, 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for taking time to leave your review.

I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue.

Please log into your account to view this message.

Thanks,

Sam

Rated 3 out of 5 stars

The listed products on the website is…

The listed products on the website is hard to identify. Could ve better if it was more cstegorized

June 4, 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal customers.

Your feedback helps us maintain and improve our services, and the team will be very pleased to hear your kind comments.

If you have any questions or queries, please do not hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind regards,
Natalia

Rated 4 out of 5 stars

MyProtein provides high quality…

MyProtein provides high quality product, this is why I am a regular customer.
I had some unpleasant experience before with the shipping company which is in contract with MyProtein in Hungary, receiving the order weeks later, so changing the shipment contractor may need reconsideration.

June 2, 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal customers.

Your feedback helps us maintain and improve our services, and the team will be very pleased to hear your kind comments.

If you have any questions or queries, please do not hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind regards,
Natalia

Rated 5 out of 5 stars

Good product

Easy ordering, Clear website, Good promotions, Quick delivery. Great service!
I've been using this product for years. Good quality.

May 19, 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,Natalia

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