Myprotein Reviews 

411
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Considering 171 reviews, reviewers had a great experience with this company. Customers frequently praise the exceptional quality, great taste, and wide variety of the protein products and comfortable workout clothes available. Many people also mention that the webshop is simple and clear to navigate, making placing online orders quick and entirely straightforward. However, some customers also noted frustrating issues regarding unexpected delivery delays, occasional lost packages, and broader shipping complications. Reviewers reported that shipments sometimes took much longer than expected or experienced confusing tracking errors and address problems. Consumers explicitly expressed dissatisfaction when packages were returned unexpectedly or required several extra messages with support to resolve.

What people talk about most

Product

People report positive experiences with product, highlighting excellent quality supplements, good taste, and... See more

Quality

Reviewers mention positive feedback about quality, highlighting excellent supplements, tasty protein flavors,... See more

Delivery service

Clients share ambiguous opinions on delivery_service, as experiences vary significantly among consumers. Many... See more

User experience

Reviewers highlight ambiguous aspects of user experience, showing split opinions on the platform's design and... See more

Order

Consumers find order experiences to be mixed, reflecting a high level of disagreement. Many reviewers praise... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Good product and flavour: Impact whey protein natural flavours are good for my taste, not too sweet. Pricy, but in sale weeks its ok. Search function could be better, but purchase and delivery... See more

Company replied

Rated 4 out of 5 stars

As a lacto-vegetarian, it would be good to see what I can safely buy. It took a long time to figure out which of the ingredients were suitable for me.

Company replied

Rated 5 out of 5 stars

Myprotein sells excellent quality protein products with good taste and high protein level. I am very satisfied with fast shipping - although on MyDays it can be a bit slower than usual.

Company replied

Rated 5 out of 5 stars

I love tempo leggings, quality and price are brilliant :) I use Vegan protein and MP is the first, who can create it with good texture and tasty favours.

Company replied


Company details


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4.1

Great

TrustScore 4 out of 5

411 reviews

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1-star

Asks customers to review

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4.1

All reviews

(411)

258 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

A lot of stuff is good

A lot of stuff is good, but some protein packaging is weird (840, 900g, not 1 kg), and many packaging are missing (only 1,5 or 2,8kg).

May 4, 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,Natalia

Rated 4 out of 5 stars

Delivery is a little bit slow.

I like their products.

April 27, 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,Natalia

Rated 5 out of 5 stars

App is easy to use

App is easy to use, great products

April 26, 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Natalia

Rated 1 out of 5 stars

The website is useless

The website is useless, I barely could buy the item I want, cause the website always drop me out and the item never get into my cart. Btw the new products all sold out.

April 24, 2026
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Reply from Myprotein

Hi ,


Thank you for taking the time to leave a review.


We are sorry to hear of this issue and do want to get this resolved. Can you please respond to the message that has now been sent to you via your TrustPilot account?


We look forward to getting this resolved.


Kind Regards,

Natalia

Rated 5 out of 5 stars

Fast delivery

Fast delivery. Good price to quality ratio.
I have bought the same product earlier as well, it has lasted 2 years. So good quality for an average fitness person. Maybe not good for professionals.

April 15, 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Natalia

Rated 1 out of 5 stars

Dear Team,

Dear Team,
I would like to ask why my package was returned.
I find it very confusing that the tracking showed the order as being on its way, and then on the very same day it was marked as returned. I did not receive any notification that the package had arrived or that any action was required from my side.
Could you please explain why the shipment was sent back and what exactly happened in this case?
I would also appreciate it if you could clarify how this can be resolved as soon as possible.
Thank you in advance,
Dora

April 14, 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for taking time to leave your review.

I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue.

Please log into your account to view this message.

Thanks,

Sam

Rated 5 out of 5 stars

The materials of the clothes are…

The materials of the clothes are excellent!

April 19, 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Rated 5 out of 5 stars

Everything was fine

Everything was fine, delicious.

April 15, 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Rated 5 out of 5 stars
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Rated 2 out of 5 stars

They said shipment in 24 hours now its…

They said shipment in 24 hours now its been three days

April 10, 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for taking time to leave your review.

I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue.

Please log into your account to view this message.

Thanks,

Sam

Rated 5 out of 5 stars

it was convinient and the subsriction…

it was convinient and the subsriction made it possible for me to purchase it:)

April 12, 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience, and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards, Natalia

Rated 5 out of 5 stars

All products needed are available

All products needed are available. Quick shipment

April 12, 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience, and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards, Natalia

Rated 1 out of 5 stars

I sended an emai 3.l times alredy and…

I sended an emai 3.l times alredy and nobody answered my question.
They don't care you only your money.

April 8, 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for taking time to leave your review.

I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue.

Please log into your account to view this message.

Thanks,

Sam

Rated 3 out of 5 stars

There used to be a wider selection of…

There used to be a wider selection of clothes and vitamins; they’ve discontinued several products that I used to enjoy buying, so I rarely order from here anymore.

April 8, 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience, and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards, Natalia

Rated 5 out of 5 stars

Reasonable price and good quality…

Reasonable price and good quality products.

April 8, 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience, and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards, Natalia

Rated 4 out of 5 stars

So nice!

The platform is looking really nice. One thing, I can't see the full picture, it's bigger than my laptop screen.

April 8, 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience, and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards, Natalia

Rated 5 out of 5 stars

Quality and pro

Quality vitamins and pro workout supplements, well organised sortiment and good quality of training clothes and bras and nice design, would be good if bigger sizes would not run out of stock so quickly and would be available in more colors. Delivery service is excellent

April 8, 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience, and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards, Natalia

Rated 4 out of 5 stars

Good product but expensive

Good product, but honest not extreme special or extreme good..because its very high price.

April 8, 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience, and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards, Natalia

Rated 5 out of 5 stars

Perfect company,very well-cut clothes

Perfect company,very well-cut clothes. The delivery and the clothes return works easy, so I really love it.

April 8, 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience, and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards, Natalia

Rated 5 out of 5 stars

Smooth ordering

Smooth ordering, fast delivery. I recommend! 5*

April 8, 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience, and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards, Natalia

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