Myprotein Reviews 

411
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Considering 171 reviews, reviewers had a great experience with this company. Customers frequently praise the exceptional quality, great taste, and wide variety of the protein products and comfortable workout clothes available. Many people also mention that the webshop is simple and clear to navigate, making placing online orders quick and entirely straightforward. However, some customers also noted frustrating issues regarding unexpected delivery delays, occasional lost packages, and broader shipping complications. Reviewers reported that shipments sometimes took much longer than expected or experienced confusing tracking errors and address problems. Consumers explicitly expressed dissatisfaction when packages were returned unexpectedly or required several extra messages with support to resolve.

What people talk about most

Product

People report positive experiences with product, highlighting excellent quality supplements, good taste, and... See more

Quality

Reviewers mention positive feedback about quality, highlighting excellent supplements, tasty protein flavors,... See more

Delivery service

Clients share ambiguous opinions on delivery_service, as experiences vary significantly among consumers. Many... See more

User experience

Reviewers highlight ambiguous aspects of user experience, showing split opinions on the platform's design and... See more

Order

Consumers find order experiences to be mixed, reflecting a high level of disagreement. Many reviewers praise... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Good product and flavour: Impact whey protein natural flavours are good for my taste, not too sweet. Pricy, but in sale weeks its ok. Search function could be better, but purchase and delivery... See more

Company replied

Rated 4 out of 5 stars

As a lacto-vegetarian, it would be good to see what I can safely buy. It took a long time to figure out which of the ingredients were suitable for me.

Company replied

Rated 5 out of 5 stars

Myprotein sells excellent quality protein products with good taste and high protein level. I am very satisfied with fast shipping - although on MyDays it can be a bit slower than usual.

Company replied

Rated 5 out of 5 stars

I love tempo leggings, quality and price are brilliant :) I use Vegan protein and MP is the first, who can create it with good texture and tasty favours.

Company replied


Company details


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4.1

Great

TrustScore 4 out of 5

411 reviews

5-star
4-star
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1-star

Asks customers to review

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4.1

All reviews

(411)

258 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Super!!

Super!!! I love Myprotein

April 8, 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience, and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards, Natalia

Rated 5 out of 5 stars

The best

This is the best workout shop

April 7, 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience, and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards, Natalia

Rated 5 out of 5 stars

Good quality

April 6, 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience, and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards, Natalia

Rated 4 out of 5 stars

Apple Pay - App

Ive tried to pay by Apple Pay, but in the app it wasnt possible, so i couldnt use free shipping coupon under 25kHUF.

April 6, 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience, and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards, Natalia

Rated 5 out of 5 stars

myprotein

very very good

April 5, 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience, and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards, Natalia

Rated 3 out of 5 stars

Fortunately I saw the uk offers

Fortunately I saw the uk offers, and surprisingly it's much more better than the Hungarian :(, we have -50%, wile there's -70% and extra offers in the UK!

April 2, 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.  

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.  

Kind regards,  
Kayleigh

Rated 5 out of 5 stars

Everything went smoothly thank to…

Everything went smoothly thank to Carmine

March 30, 2026
Unprompted review
Myprotein logo

Reply from Myprotein

Hello,
 
Thank you for leaving your review!
 
It is always a pleasure to receive this feedback from our valued customers.
 
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
 
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
 
Take care, and have a lovely day.
 
Kind Regards,
Kayleigh

Rated 5 out of 5 stars

Always the best product and has some…

Always the best product and has some discount present if u buy more things from the side. :)

March 28, 2026
Myprotein logo

Reply from Myprotein

Hello,
 
Thank you for leaving your review!
 
It is always a pleasure to receive this feedback from our valued customers.
 
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
 
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
 
Take care, and have a lovely day.
 
Kind Regards,
Kayleigh

Rated 5 out of 5 stars

Great customer experience

Great, quality products, nice webpage and overall 5stars customer experience. I am buying from MyProtein for years and will do so in the future.

March 28, 2026
Myprotein logo

Reply from Myprotein

Hello,
 
Thank you for leaving your review!
 
It is always a pleasure to receive this feedback from our valued customers.
 
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
 
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
 
Take care, and have a lovely day.
 
Kind Regards,
Kayleigh

Rated 1 out of 5 stars

I spent 230 euros and did not even get…

I spent 230 euros and did not even get a sample as a gift. In the past spending 100 euros meant that I receive multiple protein samples or a towel or shaker. This time null, so maybe it is worth being a new customer elsewhere instead, as there are other cheaper alternatives anyway. Does loyalty really not pay off?

March 19, 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for taking time to leave your review.

I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue.

Please log into your account to view this message.

Thanks,

Sam

Rated 5 out of 5 stars

Trustworthy website

Trustworthy website, decent delivery speed.
The clothing they offer is durable enough for every day gym wear, also stylish.
My only problem is that they discontinued the clear vegan protein line, it came in a huge variety of fruity flavours. It was the best 🥲

March 24, 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our valued customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care, and have a lovely day.

Kind Regards,
Kayleigh

Rated 2 out of 5 stars

When ordering

When ordering, I provided a different delivery address than my address. When the order was confirmed, however, the specified delivery address was not confirmed.

March 23, 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for taking time to leave your review.

I apologise you have faced issues with this order, I did attempt to call regarding this but I was unable to get through successfully.

Instead I have contacted through your account to resolve this issue.

Please log into your account to view this message.

Thanks,

Sam

Rated 5 out of 5 stars

Good

I really love it! 😍

March 23, 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our valued customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care, and have a lovely day.

Kind Regards,
Kayleigh

Rated 2 out of 5 stars

The hungarian myprotein shipping is…

The hungarian myprotein shipping is really really bad. For me there was severel times when I didn’t get what I ordered or I got different thing, so I know if I will find another good vegan protein brand I will order from them, because myprotein is good company but the shipping should be better.

March 23, 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for taking time to leave your review.

I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue.

Please log into your account to view this message.

Thanks,

Sam

Rated 4 out of 5 stars

Its okay i recommend it

Its okay, i recommend it

March 22, 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards,
Kayleigh

Rated 5 out of 5 stars

Szuper everything all

Szuper everything all

March 19, 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our valued customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care, and have a lovely day.

Kind Regards,
Kayleigh

Rated 5 out of 5 stars

Great sales

Great sales. Easy to use website.

March 19, 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our valued customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care, and have a lovely day.

Kind Regards,
Kayleigh

Rated 3 out of 5 stars

The app is easy to use

I love that the app is easy to use, the fact that there is a size chart helps a lot!
Although lot of the products in the "popular sizes" are out of stock. That takes a little out of the experience..

March 19, 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for taking time to leave your review.

I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue.

Please log into your account to view this message.

Thanks,

Sam

Rated 2 out of 5 stars

Not reacting to customer complaints

Even though I entered all the details of the delivery address (it is visible on the address list in my acount), their system cuts off the building and room info, so the courier never finds me and my package goes back. This has happened at least three times. Then I have to write a complaint, since they do not have phone customer service. I reported this issue to them every time, but they do not change the system. It takes several messages and about 5 extra days to finally get my package. They should listen to customer feedback.

March 10, 2026
Myprotein logo

Reply from Myprotein

Hi Zoltan,

Thank you for leaving your review.

I am sorry to hear that you have had an issue with the delivery of your order. I have investigated this further and contacted you via your account. Please log into your account at your convenience to receive my message.

I look forward to getting this resolved.

Kind Regards,

Ben

Rated 1 out of 5 stars

Lying about Apple Pay

Lying about Apple Pay

March 18, 2026
Myprotein logo

Reply from Myprotein

Hi,

Thank you for leaving your review.

I am sorry to hear that you have had an issue with the payment of your order. I have investigated this further and contacted you via your account. Please log into your account at your convenience to receive my message.

I look forward to getting this resolved.

Kind Regards,

Ben

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