Myprotein Reviews 

411
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Considering 174 reviews, reviewers had a great experience with this company. Customers frequently praise the high quality of the products and the delicious taste of the protein options available. People also find the webshop very clear and easy to navigate, making the overall ordering process smooth and straightforward. However, some customers also noted problems with delivery services and experienced unexpected shipping delays. Consumers mentioned that tracking information can be confusing, and packages occasionally got lost or returned unexpectedly by the courier. A few shoppers also noted that address details can get cut off in the system, or that delivery options felt somewhat limited.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the high quality and good pricing of... See more

Quality

Clients share positive opinions on quality, consistently praising the durable clothing, great protein... See more

Delivery service

Reviewers highlight ambiguous aspects of delivery_service, noting a mix of very fast shipping and severe... See more

Order

Customers had ambiguous experiences with order processes, reflecting significant disagreement in their... See more

User experience

Consumers find user experience to be mixed with varying opinions. While some reviewers praise the platform as... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Good product and flavour: Impact whey protein natural flavours are good for my taste, not too sweet. Pricy, but in sale weeks its ok. Search function could be better, but purchase and delivery... See more

Company replied

Rated 4 out of 5 stars

As a lacto-vegetarian, it would be good to see what I can safely buy. It took a long time to figure out which of the ingredients were suitable for me.

Company replied

Rated 5 out of 5 stars

I love tempo leggings, quality and price are brilliant :) I use Vegan protein and MP is the first, who can create it with good texture and tasty favours.

Company replied

Rated 5 out of 5 stars

Myprotein sells excellent quality protein products with good taste and high protein level. I am very satisfied with fast shipping - although on MyDays it can be a bit slower than usual.

Company replied


Company details


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4.1

Great

TrustScore 4 out of 5

411 reviews

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Asks customers to review

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4.1

All reviews

(411)

258 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great quality at a fair price

I ordered from MyProtein many times. My deliveries were always on time, and never had any problem with the quality of the products. I mostly ordered protein powders: I really recommend the salty caramel and strawberry shortcake flavours.

March 25, 2021
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Reply from Myprotein

Hi,

Cheers for leaving your 5 star review!

This is what I love to hear regarding your buying experience.

Have a good day,
Feedback team

Rated 5 out of 5 stars

High quality products

High quality products. Fast delivery. Recommended!

March 25, 2021
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Reply from Myprotein

Hi,

Cheers for leaving your 5 star review!

This is what I love to hear regarding your buying experience.

Have a good day,
Feedback team

Rated 5 out of 5 stars

Great experience

My delivery came very fast, the clothes were good fitting and the protein shakes were awesome!

March 18, 2021
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Reply from Myprotein

Cheers for leaving your 5 star review!

This is what I love to hear regarding your buying experience.

Have a good day,
Matt

Rated 5 out of 5 stars

Great products

The products are great, both the activewear and the food/supplements. Reliable company, accurate spipping.

March 18, 2021
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Reply from Myprotein

Cheers for leaving your 5 star review!

This is what I love to hear regarding your buying experience.

Have a good day,
Matt

Rated 5 out of 5 stars

I really love the myprotein products

I really love the myprotein products. The delivery always came in a relalistic time and i never dissapoint in them.

March 3, 2021
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Reply from Myprotein

Hello,

Thank you for taking the time to leave your review.

It's always such a pleasure to receive this feedback from our loyal customers.

Please don't hesitate to contact our Customer Services Department if you have any further questions or queries, we would be more than happy to assist.

Take care, and have a lovely day.

Kind Regards,
Sue

Rated 2 out of 5 stars

Coupon codes & out of stock

Coupon codes have been eliminated. The required product is almost never on stock

March 3, 2021
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Reply from Myprotein

Hello,

Thank you for leaving your review.

Please contact us via your account and we would be able to investigate this any further.

Have a nice day,
Feedback Team

Rated 3 out of 5 stars

UK site has a wider variety of products than the HU site.

Usually, the products are good but the UK site has a wider variety of products than the HU site. Products on the HU site are often out of stock or have never been accessible.

March 3, 2021
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Reply from Myprotein

Hello,

Thank you for leaving your review.

Please contact us via your account and we would be able to investigate this any further.

Have a nice day,
Feedback Team

Rated 5 out of 5 stars
Myprotein logo

Reply from Myprotein

Hello,

Thank you for taking the time to leave your review.

It's always such a pleasure to receive this feedback from our loyal customers.

Please don't hesitate to contact our Customer Services Department if you have any further questions or queries, we would be more than happy to assist.

Take care, and have a lovely day.

Kind Regards,
Sue

Rated 5 out of 5 stars

Excellent

Excellent webshop.

March 3, 2021
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Reply from Myprotein

Cheers for leaving your 5 star review!

This is what I love to hear regarding your buying experience.

Have a good day,
Matt

Rated 5 out of 5 stars

Niki

The delivery was fast. And I really like the products.

March 3, 2021
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Reply from Myprotein

Cheers for leaving your 5 star review!

This is what I love to hear regarding your buying experience.

Have a good day,
Matt

Rated 5 out of 5 stars

Everything was perfect.

February 26, 2021
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Reply from Myprotein

Hi,

Cheers for leaving your 5* review!

This is what I love to hear regarding your buying experience.

Have a good day,
Feedback team

Rated 5 out of 5 stars

Good quality products

Good quality products. Ordering is quick and reliable.

February 17, 2021
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Reply from Myprotein

Hi,

Cheers for leaving your 5* review!

This is what I love to hear regarding your buying experience.

Have a good day,
Feedback team

Rated 3 out of 5 stars

The protein calories ratio very good

The protein calories ratio very good, and the price as well. But it could be more tastefull, the feel is kinda watery.

February 12, 2021
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Reply from Myprotein

Thank you for the review, David.

I am pleased to hear this, we do provide a wide range of flavours so everyone can find ones they love.

Cheers,
Matt

Rated 2 out of 5 stars

The products are fantastic however I…

The products are fantastic however I still haven't received one item, but I paid for it in advance, hence my rating is only 2 stars. I received two emails right after my package arrived, about my missing items, but no info since. I'm very disappointed.

February 11, 2021
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Reply from Myprotein

Thank you for the review.

I am sorry to hear of this frustration. I can see this item has now dispatched to you and a delivery attempt will be made shortly.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Cheers,
Matt

Rated 5 out of 5 stars

From Hungary

Always fast and reliable!

January 28, 2021
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Reply from Myprotein

Cheers for leaving your 5 star review!

This is what I love to hear regarding your buying experience.

Have a good day,
Matt

Rated 5 out of 5 stars

Thank you

Thank you! I recommend the peanut butter and vitamins. This product are very good.

January 19, 2021
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Reply from Myprotein

Hi,

Cheers for leaving your 5 star review!

This is what I love to hear regarding your buying experience.

Have a good day,
Feedback team

Rated 5 out of 5 stars

Excellent quality!

January 19, 2021
Myprotein logo

Reply from Myprotein

Hi,

Cheers for leaving your 5 star review!

This is what I love to hear regarding your buying experience.

Have a good day,
Feedback team

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