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NavaFresh United Kingdom Reviews 

188
•
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Evaluating 61 reviews, reviewers had a great experience with this company. Customers frequently praise the products for their effectiveness, with many experiencing positive results like pain relief and improved well-being. The ordering process is often described as easy and efficient, supported by excellent communication and timely updates regarding delivery. Many consumers appreciate the fast and reliable delivery service, noting that items arrive promptly and are well-packed. However, some people were dissatisfied with significant delays in delivery, with orders taking over a month or not arriving at all. A few customers also reported receiving incorrect, faulty, or second-hand products, sometimes with missing parts, leading to disappointment and issues with refunds.

What people talk about most

Delivery service

Reviewers mention positive feedback about delivery service, with many customers praising the efficiency and... See more

Product

Customers had positive experiences with the product, with many reporting brilliant results and effective... See more

Order

Customers consistently note ambiguous experiences with order, with some praising prompt acknowledgements,... See more

Service

Consumers find service to be positive, with many reviewers highlighting efficient service and good follow-up... See more

Quality

People report positive experiences with product quality, with many describing it as a brilliant and very... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The website was easy to use. The product was delivered when expected and the item has had brilliant results in a very short time

Rated 5 out of 5 stars

Very efficient service with plenty of updates regarding my order. Great product. Will happily give repeat business.

Rated 5 out of 5 stars

A good service. Regularly updated on the progress of my order. Always order from this company as better value for money than other stockists.

Company details

Written by the company

Taking care of the health and happiness of your family is always at the forefront of your mind, and we understand that you don’t have time to search through thousands of stores to buy the items you need the most. You need a way to source high-quality, nutritious, sustainable home and health products without visiting multiple stores or having to settle for second-best, which is where NavaFresh comes in.

Contact info

3.9

Great

TrustScore 4 out of 5

188 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 70% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.9

All reviews

(188)

56 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 1 out of 5 stars

Disappointed

I have never received the order I placed. Still no idea where it is although I keep getting told it is at my local post office. My local post office have said that the tracking number I've been given isn't even one of theirs. The company have tried their best to track the parcel but it's clearly lost so they have offered me a 120% voucher to use or a 100% refund. I opted for the refund.

October 12, 2025
Unprompted review
NavaFresh United Kingdom logo

Reply from NavaFresh United Kingdom

Hi Catrona,

We apologize for the inconvenience caused. Your order is important to us, and we’re working to resolve the issue quickly.

I’ve sent an email to your registered email ID, and I would appreciate it if you could continue the conversation there. We hope you’ll give us another chance to serve you better in the future.

Thank you for your understanding and patience.

Regards,
NavaFresh

Rated 1 out of 5 stars

Therapearl ankle/wrist…

I bought the threrapearl ankle/wrist wrap with strap.it took over a month to deliver and that was after ringing them to see where my order went. It cost 45 euro and lasted less than 3 weeks before it started leaking. Definitely would not recommend this product.

September 29, 2025
Unprompted review
NavaFresh United Kingdom logo

Reply from NavaFresh United Kingdom

Hi Helena,

We sincerely apologize, for the inconvenience caused due to the delay and we're sorry to hear that you weren’t satisfied with your product.

I’ve sent an email to your registered email ID, and I would appreciate it if you could continue the conversation there. We hope you’ll give us another chance to serve you better in the future.

Thank you for your understanding and patience.

Regards,
NavaFresh

Rated 5 out of 5 stars

A good service

A good service. Regularly updated on the progress of my order. Always order from this company as better value for money than other stockists.

September 27, 2025
Unprompted review
Rated 1 out of 5 stars

I ordered oregano oil because IAM sick…

I ordered oregano oil because IAM sick ,for my health improvement. It's 2 months and nothing one answer we shipped another for you . Nothing arrived anyway I ask for refund keep you updated. For the future IAM not Gona order absolutely anything from them .

September 15, 2025
Unprompted review
NavaFresh United Kingdom logo

Reply from NavaFresh United Kingdom

Hi Alfonzo,

We apologize for the inconvenience caused by the delay. Your order is important to us, and we’re working to resolve the issue quickly.

I’ve sent an email to your registered email ID, and I would appreciate it if you could continue the conversation there. We hope you’ll give us another chance to serve you better in the future.

Thank you for your understanding and patience.

Regards,
NavaFresh

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