NavaFresh United Kingdom Reviews 

188
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Evaluating 61 reviews, reviewers had a great experience with this company. Customers frequently praise the products for their effectiveness, with many experiencing positive results like pain relief and improved well-being. The ordering process is often described as easy and efficient, supported by excellent communication and timely updates regarding delivery. Many consumers appreciate the fast and reliable delivery service, noting that items arrive promptly and are well-packed. However, some people were dissatisfied with significant delays in delivery, with orders taking over a month or not arriving at all. A few customers also reported receiving incorrect, faulty, or second-hand products, sometimes with missing parts, leading to disappointment and issues with refunds.

What people talk about most

Delivery service

Reviewers mention positive feedback about delivery service, with many customers praising the efficiency and... See more

Product

Customers had positive experiences with the product, with many reporting brilliant results and effective... See more

Order

Customers consistently note ambiguous experiences with order, with some praising prompt acknowledgements,... See more

Service

Consumers find service to be positive, with many reviewers highlighting efficient service and good follow-up... See more

Quality

People report positive experiences with product quality, with many describing it as a brilliant and very... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The website was easy to use. The product was delivered when expected and the item has had brilliant results in a very short time

Rated 5 out of 5 stars

Very efficient service with plenty of updates regarding my order. Great product. Will happily give repeat business.

Rated 5 out of 5 stars

A good service. Regularly updated on the progress of my order. Always order from this company as better value for money than other stockists.


Company details

Written by the company

Taking care of the health and happiness of your family is always at the forefront of your mind, and we understand that you don’t have time to search through thousands of stores to buy the items you need the most. You need a way to source high-quality, nutritious, sustainable home and health products without visiting multiple stores or having to settle for second-best, which is where NavaFresh comes in.


Contact info

3.9

Great

TrustScore 4 out of 5

188 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 70% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.9

All reviews

(188)

56 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Scam !

Scam !
My order didn't come 😒
SCAM!

May 26, 2025
Unprompted review
NavaFresh United Kingdom logo

Reply from NavaFresh United Kingdom

Dear Customer,

Thank you for your review. We've looked into our records and couldn’t find a corresponding order associated with the details provided. To help us resolve this matter promptly, could you please share the order ID linked to your review?

Once we have this information, we will be able to investigate further and get back to you as soon as possible.

Warm regards,
NavaFresh

Rated 1 out of 5 stars

Never got order

Never got order , emails are automated Scam Scam Scam
Tracing number was previdet but doesn't exist on An Post official site .Emails replaying with no answer to question, looks like automated .Only after review got proper contact and promised to solve the issue.

May 28, 2025
Unprompted review
NavaFresh United Kingdom logo

Reply from NavaFresh United Kingdom

Hi Svetlana,

We regret the delay in your order delivery. This is not the kind of service we wish to provide. We assure you that this will be checked thoroughly, and corrective measures will be taken.

I’ve sent an email to your registered email ID, and I would appreciate it if you could continue the conversation there. We hope you’ll give us another chance to serve you better in the future.

Thank you for your understanding and patience.

Regards,
NavaFresh

Rated 1 out of 5 stars

SCAM COMPANY THAT SELL FAKE GOODS

SCAM COMPANY THAT SELL FAKE GOODS! TRADING STANDARDS WILL BE IN TOUCH WITH THIS DODGY COMPANY WHO HAVE SOLD ME FAKE AND ILLEGAL DRUGS!!!!!!!
PLEASE PLEASE PLEASE STAY AWAY FROM THIS CORRUPT COMPANY!!!!!

May 2, 2025
Unprompted review
NavaFresh United Kingdom logo

Reply from NavaFresh United Kingdom

Hi Edward,

We apologize for the disappointment with your product. Your feedback is essential to us, and we’ll take corrective actions. I have sent an email to your registered email ID and would kindly request you to liaise with me over the same email thread for further correspondence. We hope you will give us another chance in the near future.

Thank you for your understanding.

Regards,
NavaFresh

Rated 1 out of 5 stars

I have ordered some reading glasses

I have ordered some reading glasses
Almost 2 months ago paid almost 70 euros for
I had to pay for the costumes another 12 euros
And the glasses are so bad, can't see nothing the pharmacy glasses are so much better they only cost 10 euros
I think this is a scam because I thought they are based in Ireland
They promote and sale products that are from a another place they buy for really cheap and scam you with a outrageous price

January 14, 2025
Unprompted review
NavaFresh United Kingdom logo

Reply from NavaFresh United Kingdom

Hi John,

We apologize for the experience you've had with your recent purchase. I understand how disappointing this is, especially with the additional costs and the product quality. Please be assured that we are reviewing the situation and taking corrective measures to prevent this from happening again in the future.

I have sent an email to your registered email ID and would kindly request you to liaise with me over the same email thread for further correspondence. We hope you will give us another chance in the near future.

Thank you for your understanding.

Regards
NavaFresh

Rated 5 out of 5 stars

Great product

Great product, my skin tag on my neck, was removed within a few days of using this product. Still have tags on other parts of the body, will see how efficiently this works with the other concerns.

October 10, 2024
Unprompted review
Rated 5 out of 5 stars

Good product and service

I was kept updated regarding my delivery status which was helpful and reassuring.
I bought this for my mom and had to give it time to see if it worked. She says that it's really helping her and she regain some mobility, specially while using stairs.
I definitely recommended and I'll be buying more!

July 30, 2024
Unprompted review
Rated 1 out of 5 stars

DO NOT BUY FROM THIS COMPANY!!

Salman Shaikh
To:
Dharmendra

DO NOT BUY FROM THIS COMPANY!!! WE HAVE TO RETURN THE PRODUCT IN USA,WHICH IS VERY COSTLY. EMAIL FROM NAVAFRESH

May I request you to post the product within 7 days to the address mentioned below :

Handelnine Global LLC
SOUTH PLAINFIELD

4300 S CLINTON AVE
SOUTH PLAINFIELD, NJ 07080-1219
United States

Please follow the returns guidelines outlined below:
Include a note in the package stating the reason for the return and the order number.
The product must be returned in the same state/condition in which it was sold.
The refund amount will be exclusive of customs duties and return shipping charges that you will incur. As laid down in our Returns & Refund Policy, available on our website

In all cases, to honor the returns policy the returned items are subject to a quality check.

Kindly share the tracking number and post/courier company link.

Thanks and regards,
Salman
WeCare
NavaFresh

August 24, 2024
Unprompted review
NavaFresh United Kingdom logo

Reply from NavaFresh United Kingdom

Dear Customer,

We are unable to trace an order corresponding to this review. We also searched by the user name here but have not found an order. Could you please share the order id this corresponds to so that we can look into the matter and get back at the earliest.

Regards,
Swapnil

Rated 1 out of 5 stars

DO NOT BUY FROM THIS COMPANY!!

DO NOT BUY FROM THIS COMPANY!!! THEY ARE SAYING MY PARCEL BEEN DELIVERED (WHICH IT HASN'T) AND WONT SEND ME PROOF OF DELIVERY OR REFUND MY MONEY. TERRIBLE CUSTOMER SERVICE. I WILL NEVER BUY FROM THIS COMPANY AGAIN.

August 24, 2024
Unprompted review
NavaFresh United Kingdom logo

Reply from NavaFresh United Kingdom

Dear Customer,

We are unable to trace an order corresponding to this review. We also searched by the user name here but have not found an order. Could you please share the order id this corresponds to so that we can look into the matter and get back at the earliest.

Regards,
Swapnil

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