NavaFresh United Kingdom Reviews 

188
TrustScore 4 out of 5

3.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 61 reviews, reviewers had a great experience with this company. Customers frequently praise the products for their effectiveness, with many experiencing positive results like pain relief and improved well-being. The ordering process is often described as easy and efficient, supported by excellent communication and timely updates regarding delivery. Many consumers appreciate the fast and reliable delivery service, noting that items arrive promptly and are well-packed. However, some people were dissatisfied with significant delays in delivery, with orders taking over a month or not arriving at all. A few customers also reported receiving incorrect, faulty, or second-hand products, sometimes with missing parts, leading to disappointment and issues with refunds.

What people talk about most

Delivery service

Reviewers mention positive feedback about delivery service, with many customers praising the efficiency and... See more

Product

Customers had positive experiences with the product, with many reporting brilliant results and effective... See more

Order

Customers consistently note ambiguous experiences with order, with some praising prompt acknowledgements,... See more

Service

Consumers find service to be positive, with many reviewers highlighting efficient service and good follow-up... See more

Quality

People report positive experiences with product quality, with many describing it as a brilliant and very... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The website was easy to use. The product was delivered when expected and the item has had brilliant results in a very short time

Rated 5 out of 5 stars

Very efficient service with plenty of updates regarding my order. Great product. Will happily give repeat business.

Rated 5 out of 5 stars

A good service. Regularly updated on the progress of my order. Always order from this company as better value for money than other stockists.


Company details

Written by the company

Taking care of the health and happiness of your family is always at the forefront of your mind, and we understand that you don’t have time to search through thousands of stores to buy the items you need the most. You need a way to source high-quality, nutritious, sustainable home and health products without visiting multiple stores or having to settle for second-best, which is where NavaFresh comes in.


Contact info

3.9

Great

TrustScore 4 out of 5

188 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 70% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.9

All reviews

(188)

56 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Natural product which will do the job

There was a delay in being updated regarding the status of the order, but after a chasing email was sent, I received a quick response from the company, which I was happy with.

I wanted a natural product to deal with the issue and came across this item. Of course it will take time to take affect, which is fine. Happy to carry on using it.

July 23, 2024
Unprompted review
Rated 5 out of 5 stars

I have ordered from Navafresh many…

I have ordered from Navafresh many times and i am always happy with the service provided. Well packaged and efficient delivery every time. They stock items that you cannot buy in most stores! Very happy and satisfied customer! Thank you Navafresh!

March 1, 2024
Unprompted review
Rated 4 out of 5 stars

Seems a good product but dispatch times could be better

I have ulcerative colitis, so I use this product, along with other supplements in a hope to heal myself. The product seems legit, it is a nice yellow colour & tastes creamy with a kind of vanilla twang to it. Has it helped heal me? I can't say for sure but I've completely changed my diet, eating only fresh produce & have a concoction of supplements to build good gut health. Something is working as I've not taken medication for over a month & I'm suffering no symptoms. I will continue to use colostrum 6, for the foreseeable future, as its certainly doing no harm.
It is expensive but not compared to other products on the market.
The only negative is, awaiting shipping from India, to the UK. I always have to prompt the company as without this prompt, they take ages shipping it. I don't know if there's a glitch in their system but it is a bit annoying.

March 18, 2024
Unprompted review
Rated 5 out of 5 stars

Really useful powder

Really useful powder. Has made a big improvement to my mobility. Have recommended this to many people , the majority of whom have all benefitted.

July 1, 2024
Unprompted review
Rated 1 out of 5 stars

UK-NV#P352706036

UK-NV#P352706036

Took over a week to be dispatched and I ordered from them speficially to get their glass syringes and they sent me plastic syringes. I am very displeased and want a full refund.

May 24, 2024
Unprompted review
NavaFresh United Kingdom logo

Reply from NavaFresh United Kingdom

Dear Customer,

We understand that you were not happy with the product delivered to you. We have proceeded to carry out a full refund. We are investigating the case further and reevaluating the product in question. If a violation of the listing is found, we will proceed to de-list the product. We are sad that the product did not live up to your expectations and assure you that this will be checked thoroughly and corrective actions will be taken. We have sent an email to your registered email ID, I would request you to liaise with us over the same email thread. We do hope you will give us another chance in the near future.

Regards,
Swapnil

Rated 1 out of 5 stars

They are a complete scam

They are a complete scam. Order was supposed to be delivered on 29th Feb. I have still not received the order and they are refusing to refund my order of over 80£. NV#P948467434. they sell everything at exorbitant prices and use EVRI to deliver food items. Also want to add, I have never experienced such rude and unprofessional customer service.

Edit: I haven’t received any email from them rectifying this issue. I don’t understand why Swapnil is lying so blatantly.

February 29, 2024
Unprompted review
NavaFresh United Kingdom logo

Reply from NavaFresh United Kingdom

Dear Customer,

We acknowledge that your order was delayed due to receiving a higher volume of orders. We have now fixed this issue and can assure such errors will not happen in the future. We have sent an email to your registered email ID, I would request you to liaise with us over the same email thread. We do hope you will give us another chance.

Regards,
Swapnil

Rated 1 out of 5 stars

DONT TRUST NAVAFRESH

DONT TRUST NAVAFRESH! It’s a SCAM website. ANY POSITIVE REVIEWS ARE FROM BOUGHT REVIEWS!
They’ll steal your money- you’ve been warned!!! DONT TRUST NAVAFRESH THEYRE A SCAM SITE.
****WARNING****

December 28, 2023
Unprompted review
NavaFresh United Kingdom logo

Reply from NavaFresh United Kingdom

Dear Customer,

We are unable to trace an order corresponding to this review. We also searched by the user name here but have not found an order. Could you please share the order id this corresponds to so that we can look into the matter and get back at the earliest.

Regards,
Swapnil

Rated 1 out of 5 stars

this is the badest experience i had…

this is the badest experience i had ever i placed an order on 20 january been over a month havnt recieved the item no body picking the phone no call back i think its a scame website i recomend noone buys anything from this site its a scame and plus they charge 8 pound for postage which is very bad and you donnt even get the item after a month

here is my order id UK-NV#P990269504

January 20, 2024
Unprompted review
NavaFresh United Kingdom logo

Reply from NavaFresh United Kingdom

Dear Customer,

We acknowledge that your order was delayed due to receiving a higher volume of orders. We have now fixed this issue and can assure such errors will not happen in the future. We have sent an email to your registered email ID, I would request you to liaise with us over the same email thread. We do hope you will give us another chance.

Regards,
Swapnil

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look