Utterly useless. Terminated my policy without telling me they wanted a new bank mandate. When I asked for a new quote they were twice the price of other marine insurers. In a crowded market there are... See more
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See what reviewers are saying
Worked with Andrew on getting a new Home and auto quote . Let me tell you something...... Andrew was transparent and offered the best options available. I personally did my own research and called... See more
I had motorcycle insurance with them at a good rate for Yamaha R3 as I was thinking to upgrade to higher cc bike , I got a quote for a Yamaha R6 which they gave around 276 dollars a month which was qu... See more
Company replied
I am no longer a customer since end June 2018, yet I have received insurance renewal in the mail in August. Trust your office has updated systems to operate client files and yet my file has not been u... See more
Company details
Information provided by various external sources
At Navigators Insurance we specialize in providing insurance solutions for every lifestyle. We don't mess around with insurance jargon, we get down to finding the right coverage for the things that matter most to you. Whether you're a home owner or tenant, whether you drive a car or an RV we are here to help. Navigators Insurance is part of McLean Hallmark Insurance Group Ltd.
Contact info
10 Konrad Cres., L3R 8T7, Markham, Canada
- 9054706040
- www.navigatorsinsurance.ca
1.6
Bad
179 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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The best balance of price and smart…
The best balance of price and smart coverage
August 27, 2018
Unprompted review
Reply from Navigators Insurance
Thanks Yuriy!
Our agent was extremely patient and…
Our agent was extremely patient and knowledgeable when it came to getting the homeowner's coverage that we needed, as we were 1st- time buyers, so we needed all the help and information that we could get.
August 24, 2018
Unprompted review
Reply from Navigators Insurance
Glad we could help! Congrats on the first home!
Claim follow through was excellent
August 24, 2018
Unprompted review
Reply from Navigators Insurance
Happy to help! Thanks Bryan!
Very satisfied with all aspects of my…
Very satisfied with all aspects of my insurance with Navigators
August 24, 2018
Unprompted review
Reply from Navigators Insurance
Thanks Glenn!
I started my car inurance last July/17…
I started my car inurance last July/17 and was asked to change my home owners insurance at the time. My house insurance came due Apr/2018, so I started and signed the papers in Mar/2018. I also moved and it took 4 months to fix the house insurance. I was told I paid it and it came out of my bank account-being honest I let them know it was't my account. It Finally was fixed in Jul/18. Getting it in writing does not help.
August 23, 2018
Unprompted review
Things are going well.
Things are going well generally. Very little interaction with staff usually get documents in writing. No major problems. But no outstanding customer service either.
August 22, 2018
Unprompted review
Reply from Navigators Insurance
Thanks!
Massive disconect between insurence…
Massive disconect between insurence company and personal broker, results in a lot of delayed relay of information about my policy.
August 22, 2018
Unprompted review
Great service including explanations…
Great service including explanations and insurance that meets my needs.
August 22, 2018
Unprompted review
Reply from Navigators Insurance
Thanks Christine! Happy to help!
Vivian is nice to deal with
Vivian is nice to deal with. She provide good service and answer all my questions. She is very pleasant,
August 21, 2018
Unprompted review
Reply from Navigators Insurance
Thanks for the review!
I love the service fast nice and on…
I love the service fast nice and on time. I love you guys.
August 21, 2018
Unprompted review
Reply from Navigators Insurance
Thanks for the review Walter!
Reply from Navigators Insurance
Thanks for the review Serge!
my car was in a collision got impounded…
my car was in a collision got impounded write off! got my check from NAVIGATORS INSUREANCE! So I have no car to Drive! BUT Navigators insurance still taking money from my bank account when I don't have a vehicle to drive anymore! WHY?
August 21, 2018
Unprompted review
Reply from Navigators Insurance
Hi Bovarak, Looks like our client manager sent the cancellation to you yesterday and once we have that signed back you should get your refund for the time since the accident assuming there were no injuries. Hope this information helps!
Always professional and prompt
Always professional and prompt. The Kingston office has made this situation smooth. Thank you so much.
August 21, 2018
Unprompted review
Reply from Navigators Insurance
Hi Shelly, Thanks for the review, we're happy to help!
Excellent service
Excellent service. Very efficient and fair on a recent claim.
August 21, 2018
Unprompted review
Reply from Navigators Insurance
Hi Malcolm, thanks for the review! We are glad we could make even the worst insurance situation fair and efficient!
Always been good at changes to policy.
August 21, 2018
Unprompted review
Reply from Navigators Insurance
Thanks Joan!
Excellent Service
Very efficient! Answered all my questions and got the best insurance for my home and car. I would definitely recommend Navigators Insurance!
August 21, 2018
Unprompted review
Reply from Navigators Insurance
Thanks for being a Navigators cheerleader Laurie!
Have been a loyal customer for over 5…
Have been a loyal customer for over 5 years, would and do recommend this company to any and all people who ask about Pet Insurance.
August 21, 2018
Unprompted review
Reply from Navigators Insurance
Kim and John, Thanks for the loyalty. Glad we could help protect your furry friend!
Great service
I always get prompt service by my broker always helpful.
August 21, 2018
Unprompted review
Reply from Navigators Insurance
Hey Rebecca! Thanks! Happy to help!
Very helpful team
Very helpful team - who back up their promises with action.
August 21, 2018
Unprompted review
Reply from Navigators Insurance
Thanks for the glowing review Rahul!
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