The Navy 2.0 tools are truly elevated. They’ve taken the originals we all know & love and refined them beautifully They are sharper, more precise and finished with an anti-scratch coating that fe... See more
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Review summary
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This is by far the best cuticle balm I’ve used. The texture is rich but fast-absorbing, and it provides lasting hydration without any residue. After consistent use my cuticles are noticeably smoother... See more
Company replied
Well, I was influenced into purchasing some products by Lydia Millen and I am happy to report I am very glad I was. The cuticle cream and serum pen are wonderful, with a gorgeous scent and after two w... See more
Company replied
Absolutely love this hand balm! It soaks into the skin beautifully without feeling greasy or heavy, leaving my hands instantly soft and deeply nourished. Even very dry skin feels smoother and more com... See more
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Company details
Written by the company
Navy Professional | Seasonally-Led Beauty & Lifestyle
Contact info
Highfield Farm , DN104NB, Walkeringham , United Kingdom
- 01143035141
- hello@navyprofessional.com
- www.navyprofessional.com
4.5
Excellent
155 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
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Great products I have used them before
Great products I have used them before, smell amazing 🤩 great service, quick delivery
February 26, 2026
Unprompted review
Reply from Navy Professional
Thank you so much for your wonderful review it means the world to us!
I love my nail cuticle oil
I love my nail cuticle oil, beautifully packaged, does its job perfectly and smells amazing. My clients love it and I love the fact it's a UK based brand as I love to support local businesses 💜
March 1, 2026
Unprompted review
Reply from Navy Professional
Thank you so much for your wonderful review it means the world to us!
Amazing company and products
I have just received my second order from NavyProfessional. Their personal touch was wonderful. I received a lovely personalised note, as when I placed my order, I added a note. I didn't expect anything to come of the note. I was so surprised to get a message and lots of little treats to try.
Such a lovely company and amazing products. Can highly recommend and will be telling all my friends about them. I am looking forward to ordering more products soon x
February 26, 2026
Unprompted review
Reply from Navy Professional
Thank you so much for your wonderful review it means the world to us!
Amazing product…
I found out about your business from reading an article in the Mail on Sunday . The article was about nail care. I have tried lots of different products over the years without much success.
As a result of this article I decided to purchase your cuticle balm and what a difference it has made ! Amazing
December 9, 2025
Unprompted review
Reply from Navy Professional
Thank you for taking the time to share this. We are so pleased you found us through the Mail on Sunday article.
It means a great deal to hear that, after trying so many products over the years, you have noticed such a clear difference with the cuticle balm. That is exactly what it is designed to do. Steady daily maintenance that supports the condition of the nail over time.
Thank you for choosing to try us and for trusting the process. We are so glad it is working for you.
I love the products I've bought so far
I love the products I've bought so far. The cuticle balm smells so delicious and feels so gentle on my nails and skin. I also use the nail buffer which is honestly the best I've ever used. Would highly recommend.
February 16, 2026
Unprompted review
Reply from Navy Professional
Thank you so much for your kind words. We are really pleased to hear you are enjoying the products.
The cuticle balm is designed to soften and condition the surrounding skin without overwhelming it, so it is lovely to know it feels gentle and considered in use. Consistent care in this area makes a meaningful difference to the overall strength and appearance of the nail over time.
We are also glad the nail buffer is working so well for you. Surface preparation should feel controlled and precise, never harsh, so hearing that it is the best you have used means a great deal.
Thank you for your recommendation and for choosing Navy.
Very Happy, Quick response and service.
Quick response and service, very pleased with the product, I would recommend Navy Professional to anyone requiring these products.
February 9, 2026
Unprompted review
Reply from Navy Professional
Thank you for taking the time to leave a review. We are so pleased to hear you were happy with both the service and the product.
We place a great deal of importance on steady, reliable fulfilment and tools that perform consistently in use, so your feedback is genuinely appreciated.
Thank you for recommending Navy Professional and for choosing to order with us.
I purchased the Base nail treatment to…
I purchased the Base nail treatment to help with my peeling nails, all o can say is it’s terrible and won’t be purchasing again.
The oil pen is ok.
February 11, 2026
Unprompted review
Reply from Navy Professional
Thank you for taking the time to share your feedback.
I am sorry to hear that the Base treatment has not worked as you had hoped, particularly when you were using it to address peeling. Peeling can be complex and is often linked to dehydration, repeated wet work or previous product removal, so it can take some time and consistency to see improvement.
The Base treatment is designed to support structure and protection while the nail grows through, but it does need correct preparation and steady reapplication to perform as intended. We would be very happy to understand how you have been using it and talk through your current nail condition so we can advise properly.
I am pleased to hear the oil pen has been working well for you. Daily oil application is often the most important step in managing peeling, as maintaining flexibility in the nail plate helps reduce further splitting.
Please do email our customer care team with a little more detail. We would value the opportunity to review this with you and offer considered guidance.
Positively Influenced
Well, I was influenced into purchasing some products by Lydia Millen and I am happy to report I am very glad I was. The cuticle cream and serum pen are wonderful, with a gorgeous scent and after two weeks of use I have noticed their effectiveness. I also ordered the set of nail files/buffer. My nails have never been so smooth and shiny without polish. All delivered quickly and presented beautifully. Will be re-purchasing and recommending.
February 10, 2026
Unprompted review
Reply from Navy Professional
Thank you so much for taking the time to share this. We are really pleased to hear that the cuticle cream and serum pen are already making a noticeable difference for you and that the scent and experience have felt just as considered as the results.
It is especially good to know that the files and buffer have helped you achieve smooth, healthy looking nails without polish. That balance of care and finish is exactly what we aim for.
We are grateful that you chose to try Navy and even more so that you would recommend us to others. We look forward to supporting your nail care routine again when you are ready to repurchase.
Heavenly cuticle balm
Absolutely LOVE this cuticle balm, it’s heavenly! Smells divine, lasts for ages and absorbs quickly.
Easy to order and arrived really quickly too, beautifully packaged as well.
January 8, 2026
Unprompted review
Reply from Navy Professional
Thank you so much for sharing this. We are really pleased to hear how much you are enjoying the cuticle balm and that the texture, scent and absorption have worked so well for you. Those details matter to us because they support consistent, comfortable daily care.
It is also good to know that ordering and delivery felt straightforward and that the packaging arrived as intended. We appreciate you taking the time to leave a review and we are glad to be part of your ongoing nail care routine.
Lovely products
I really love all the Navy products and the customer service has always been good. However, I was a bit put off by having to pay £5.95 postage when I was ordering over £100 worth of goods.
January 12, 2026
Unprompted review
Reply from Navy Professional
Thank you so much for your lovely feedback about our products and customer service — it really means a lot to us.
We completely understand how postage costs can feel frustrating, especially on a larger order. Since your purchase, we’ve actually reduced our free delivery threshold to £75 so we can pass on savings wherever possible, though shipping costs unfortunately remain very high for us.
We truly appreciate your support and hope this helps make future orders even easier.
I have tried a myriad of nail products…
I have tried a myriad of nail products and these are amongst the most luxurious I have used . I am using the cuticle balm, which smells divine and is rich and moisturising and I have recently ordered the serum , a cuticle pen for my bag and the strength and grow treatments too.
I can say with confidence that the serum and balm are making a difference to the condition of the skin around my nails and I have high hopes for the nail treatments too
January 6, 2026
Unprompted review
Reply from Navy Professional
Thank you so much for taking the time to share such a thoughtful review.
We’re delighted to hear that you’re enjoying the cuticle balm and its scent, and that both the balm and serum are already making a noticeable difference to the skin around your nails. It’s especially lovely to know our products stand out among so many you’ve tried.
We hope the strength and grow treatments continue to deliver great results for you, and we truly appreciate your support and trust in our range.
Such a great independent company
Such a great independent company. Products are really high quality and customer service was excellent. Would definitely shop again.
January 5, 2026
Unprompted review
Reply from Navy Professional
Oh thank you so much Catherine your review means the world to us.
The ultimate treat.
Over the last couple of months, I’ve placed a couple of orders with Navy. This has included the purchase of the nail serum, nail balm, lip balm, tools, nail polish set and green case. This is for me, so im not a nail tech business. Genuinely, the Navy products are exquisitely presented, and it really is a ritual, every time you use even just one item. The serum leaves my hands feeling really soft, the nail balm is just the best I’ve ever tried, the polish (nail eraser, grow and strength) has made an incredible difference to my nail health and strength, the lip balm, wow, so nourishing to my very dry lips, and the green case is just the perfect little carry all. I am so happy with everything and will keep topping up my little kit.
January 1, 2026
Unprompted review
Reply from Navy Professional
Thank you so much for taking the time to share such a thoughtful review — it truly means the world to us. We love hearing how Navy has become part of your self-care ritual, especially knowing our products are being enjoyed outside of a professional setting too.
We’re so glad you’re seeing real improvements in your nail health and that the serum, balm and treatments are making such a difference. And hearing that the lip balm and green case have earned a place in your everyday kit makes us incredibly happy.
Thank you for choosing Navy and for supporting us — we can’t wait to be part of your routine for a long time to come.
Love the smell
Love the smell, it’s really nourishing. It’s help my psoriasis that I have on my hand
January 26, 2026
Unprompted review
Reply from Navy Professional
Thank you so much for sharing this with us. We’re really pleased to hear you love the scent and find the formula so nourishing. Knowing it’s helped soothe your psoriasis on your hand truly means a lot to us.
Thank you for trusting Navy as part of your care routine — we’re so grateful for your support
Really love the hand and nail serum
Really love the hand and nail serum! Leaves my hands feeling soft without being greasy and smells fantastic! There was a delay in delivery but I ordered over Xmas and I understand that they close down for a few days. Also love that it is made in the UK.
January 24, 2026
Unprompted review
Reply from Navy Professional
Thank you so much for your lovely review. We’re so pleased to hear you’re loving the hand and nail serum — especially that it leaves your hands feeling soft without any greasiness (that’s exactly what we aim for!).
Thank you as well for your understanding around the Christmas delivery delay — we really appreciate your patience. And we’re proud to make our products here in the UK, so it means a lot that this stood out to you.
Thanks again for supporting Navy — it truly means the world to us
Lovely brand
Really love the hand & cuticle serum it’s made a massive difference already, would definitely recommend! But the time it took to be delivered put me off a little bit!
January 22, 2026
Unprompted review
Reply from Navy Professional
Thank you so much for your lovely review! We’re absolutely delighted to hear you’re happy with your order. We're sorry for the slight delay, at the time of your order our team had took a couple of extra days off to enjoy the festive period with their families. We appreciate your feedback and will take this onboard moving forward.
I couldn't believe to quick results
I couldn't believe to quick results, brilliant
January 21, 2026
Unprompted review
Reply from Navy Professional
Thank you so much for your lovely review! We’re absolutely delighted to hear you’re happy with your order x
Beautiful products
I had lost all the cuticles on a few fingers as I suffer from severe eczema.
For me since using both the cuticle oil and balm my fingers and nails have looked so much better. And it smells amazing.
Items were shipped promptly, packaged securely and arrived quickly.
January 7, 2026
Unprompted review
Reply from Navy Professional
Thank you so much for your lovely review! We’re absolutely delighted to hear you’re happy with your order x
Absolutely love this hand balm
Absolutely love this hand balm! It soaks into the skin beautifully without feeling greasy or heavy, leaving my hands instantly soft and deeply nourished. Even very dry skin feels smoother and more comfortable after just one use. The scent is wonderful — subtle, calming, and feels like a little luxury every time I apply it. A little goes a long way, and my hands stay moisturised for hours. I wouldn’t be witBout it
January 5, 2026
Unprompted review
Reply from Navy Professional
Thank you so much for your lovely review! We’re absolutely delighted to hear you’re happy with your order x
Absolutely delighted with my…
Absolutely delighted with my purchases..excellent quality and my daughter in laws loved the robes ⭐️
December 24, 2025
Unprompted review
Reply from Navy Professional
Thank you so much for your lovely review! We’re absolutely delighted to hear you’re happy with the quality, and it means the world to us that your daughters-in-law loved their robes ⭐️
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