The net curtain I bought is beautiful, well made with the workmanship being of excellent quality. I use Net Curtains Direct as I can trust them and know I'm going to receive amazing quality items... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I have used Net curtains direct for many years. This order was a large one so took a little longer but was despatched in line with their time line. Unfortunatly, Royal Mail did not deliver on agreed... See more
Excellent products and services! I found this company when I was searching for online suppliers if net curtains, etc. and their selection and prices covered all tastes. The ordering process was simple... See more
I would definitely recommend Net Curtains Direct, 5 star experience. When ordering my nets I made a mistake with one of my measurements, I emailed them and got a response the next day as it was late... See more
Company details
Written by the company
The world's premier sheer curtain online shop, based in the UK providing bespoke net & voile curtains & ready-made panels worldwide. Free UK standard shipping on orders over £59. Fast, secure & friendly service. Use our sample service to help you decide on your final design & fabric.
Contact info
New Forest, United Kingdom
- 02380 844714
- hello@netcurtainsdirect.com
- www.netcurtainsdirect.com
4.6
Excellent
5K reviews
Replied to 83% of negative reviews
Typically replies within 1 week
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Excellent service
Excellent service, arrived earlier than expected, definitely recommend!
December 23, 2024
Unprompted review
Brilliant service
We ordered new nets for all our windows, so it was quite a big order. The net we chose was made to measure so each drop was slightly different. When they arrived they were well packaged with each net carefully labelled. Each net was finished beautifully and fitted perfectly. We are absolutely delighted. From ordering to getting the nets delivered was just about 2 weeks. Very efficient service. Special mention to Lauren whose name was on each curtain. Superb work, Would definitely use again and recommend to anyone
December 14, 2024
Unprompted review
Thank you for a speedy service
Thank you for a speedy service. I ordered some voile curtains for a Victorian sash window, they came with the header tape (sorry don't know the name for where you thread through the curtain rod) and were hemmed. Good quality voile.
I would thoroughly recommend.
December 10, 2024
Unprompted review
Kept me informed about nets and…
Kept me informed about nets and delivery date nets well finished and fit was perfect
December 7, 2024
Unprompted review
Net Curtains Direct offers a decent…
Net Curtains Direct offers a decent range of net curtains with easy ordering and prompt delivery. I ordered the ZOE net curtain, which arrived earlier than expected. While the floral and trellis design with a zig-zag hemline is nice, there were a few minor issues, but their customer service was responsive and resolved it without hassle. Overall, an average experience with room for improvement.
October 31, 2024
Unprompted review
Good service
The website was clear to understand and ordering straight forward. The curtains fit well and look great. No problems
October 25, 2024
Unprompted review
Absolutely beautiful curtains and alot…
Absolutely beautiful curtains and alot for the money well packed and well delivered in a great time thank you all
October 10, 2024
Unprompted review
Excellent all round
Excellent all round. Ordered twice. Ordering online was a breeze and the guide provided for ordering net curtains was clear and helpful. The net curtains were great quality and packaged well. I also received helpful updates on the processing of my order.
December 1, 2024
Unprompted review
Absolutely wonderful
Absolutely wonderful, I ordered which was a very easy process and within 2 days have been delivered in perfect condition and required measurements. I would definitely recommend them!!
November 28, 2024
Unprompted review
I bought net from them and Im very…
I bought net from them and Im very happy with my purchase the customer service is great and very helpful the delivery is very fast thank you
November 22, 2024
Unprompted review
Quality and speedy delivery
We had a tiny room but the curtains were excellent quality and beautifully finished. Website made it easy to order. The speedy delivery was great and has made the room look so much better in time for Christmas.
November 18, 2024
Unprompted review
MY LACE CURTAINS WAS DELIVERED CE.WHEN…
MY LACE CURTAINS WAS DELIVERED WHEN STATED.
I AM VERY HAPPY WITH THE PRODUCT. AND WILL BE ORDERING AGAIN SOON. THANK YOU FOR THE GREAT SERVICE.
November 16, 2024
Unprompted review
Whenever we order your products they…
Whenever we order your products they arrive on time as advised in perfect condition and exactly the sizes we ordered
August 20, 2024
POOR SERVICE
Recently ordered two net curtains, not cheap!
When they arrived there was only one curtain in package. Phoned them immediately to be told they would let me know after contacting their sewing room. Three days later I phoned again they still hadn’t spoken to sewing room. Another four days nothing from them no curtain.
I WOULD NOT RECOMMEND THIS COMPANY AND WILL NEVER USE AGAIN.
October 23, 2024
Unprompted review
Reply from Net Curtains Direct
Hello Lynda,
Thank you for your feedback and we are sorry to hear that a curtain was missing from your order. Please be assured that despite our Made to Measure orders being made and packed by real people (who do occasionally make mistakes) having a curtain missing from an order is highly unusual so we do apologise for this.
Where the curtains you ordered were completely custom made, this does mean that a dispatching a replacement isn't instant.
We note that we received notification of your on a Friday regarding the missing curtain and we had an update from the workroom confirming the remake on the Monday (the next working day).
The workroom had the missing curtain custom made for you. This then underwent it's final checks and was dispatched to you within 6 working days and sent using a Royal Mail First Class service to ensure this reached you as quickly as possible.
From looking at the tracking, this order was then delivered by Royal Mail for you the following day.
Once again, we do apologise for one of your curtains being missing from your order.
Kind Regards
The NCD Team
The quality of the stitching for the…
The quality of the stitching for the price was terrible! I had planned to buy more but will find them elsewhere. So expensive for the quality of the stitching!
October 18, 2024
Unprompted review
Reply from Net Curtains Direct
Hello Robyn,
We're sorry to hear that you aren't happy with the stitching on your order. Can we please ask whether you have contacted us regarding this prior to leaving a review?
Unfortunately we cannot locate an order in your name.
So that we can verify that this was ordered through us and also enable us to help you with this issue please email us at hello@netcurtainsdirect.com with your order number and some images of the issue we'd be more than happy to look into this and assist you.
Kind Regards
The NCD Team
Perfect fit
Net curtains arrived today and they are the perfect fit and look amazing.
November 4, 2024
Unprompted review
waste of money
i bought some net curtain rods, stick on net curtain hooks and supports, i put them up today and
the hooks fell off within hours of them being put up.
don't buy them they are a complete waste of money
November 2, 2024
Unprompted review
Reply from Net Curtains Direct
Hello Derek,
Thank you for your feedback. We're sorry to hear that the sticky hooks didn't work for you. This is very unusual to hear. Can I please ask whether you contacted us regarding this prior to leaving a review?
To enable us to better assist with this issue, can we please ask you to provide us with your order number?
Can we please also ask whether the area was thoroughly cleaned before applying the sticky hooks?
We also recommend (both on the product page and on the leaflet in with your order) that the hooks be left up for 24 hours before using. Was this done?
Lastly, can we please ask about the curtains being hung? We advise that the Net Curtain Rods are suitable for lightweight nets and voiles. If the curtain being hung is long in the drop, particularly wide or heavier than a standard net or voile this would also impact the efficiency of the hooks.
If you'd like to email us with the above details we'd be happy to see if we can assist further with this for you.
Kind Regards
The NCD Team
Excellent product
Informed throughout of receipt and despatch and delivery times. When I contacted them regarding postal charges they were most helpful. The curtains when they arrived were well packed and fantastic so very happy would highly recommend to others.
September 20, 2024
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