Net Curtains Direct Reviews 4,773

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 80 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, often highlighting their durability and value for money. Many found the ordering process straightforward and easy to navigate, appreciating features like the ability to label individual curtains. The delivery service is frequently mentioned as fast and efficient, with many orders arriving promptly and well-packaged. The overall service, including communication and customer support, is also highly regarded by consumers. However, some customers experienced issues with incorrect measurements, wrong items being sent, or items arriving in a different color than expected. A few reviewers also noted concerns about the quality of the stitching and the placement of labels on the curtains, finding them difficult to remove without damaging the product. There were also isolated reports of longer than expected delivery times and unhelpful customer service interactions when issues arose.

What people talk about most

Product

Users describe positive interactions with the product. Many customers are pleased with the quality,... See more

Quality

Clients share positive opinions on quality, with many praising the excellent craftsmanship, durability, and... See more

Order

Customers consistently note positive experiences with order. Many reviewers praise the easy ordering process,... See more

Delivery service

Consumers generally express satisfaction with the delivery service. Many reviewers highlight the fast and... See more

Service

People report positive experiences with service. Customers consistently praise the fast, efficient, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The net curtain I bought is beautiful, well made with the workmanship being of excellent quality. I use Net Curtains Direct as I can trust them and know I'm going to receive amazing quality items... See more

Rated 5 out of 5 stars

I have used Net curtains direct for many years. This order was a large one so took a little longer but was despatched in line with their time line. Unfortunatly, Royal Mail did not deliver on agreed... See more

Rated 5 out of 5 stars

Excellent products and services! I found this company when I was searching for online suppliers if net curtains, etc. and their selection and prices covered all tastes. The ordering process was simple... See more

Rated 5 out of 5 stars

I would definitely recommend Net Curtains Direct, 5 star experience. When ordering my nets I made a mistake with one of my measurements, I emailed them and got a response the next day as it was late... See more


Company details

  1. Interior Designer
  2. Curtain Store
  3. Curtain Supplier and Maker
  4. Window Treatment Store

Written by the company

The world's premier sheer curtain online shop, based in the UK providing bespoke net & voile curtains & ready-made panels worldwide. Free UK standard shipping on orders over £59. Fast, secure & friendly service. Use our sample service to help you decide on your final design & fabric.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

5K reviews

5-star
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1-star

Replied to 83% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

I found the ordering process extremely…

I found the ordering process extremely easy. I'm very happy with the net curtains, they are very well made and are very professionally done. These are without doubt the best made that I have ever bought. The delivery time was earlier than was estimated. I will definitely order from Net Curtains Direct in the future.

August 5, 2024
Unprompted review
Rated 5 out of 5 stars

Exceptional Quality

So easy to order made to measure. Website very clear and straightforward and the curtains I ordered MASON are real quality. The hem on the edges is definitely worth paying a little extra for.
Absolutely delighted and will happily recommend to friends and family.
Thank you

August 10, 2024
Unprompted review
Rated 5 out of 5 stars

Absolutely fabulous service

Absolutely fabulous service! Quality net curtains that give privacy but look modern and hang beautifully. Website was very easy to order from giving lots of options for length and width. Price was very good and delivery super quick. Would highly recommend.

August 8, 2024
Unprompted review
Rated 5 out of 5 stars

Highly recommend this company!

Was recommended to this company and now I also recommend them. The voiles I ordered are gorgeous, well finished, well fitted and such a bright white they lighten the room. I'm about to order more! Huge range to choose from. Reasonably priced and prompt delivery.

July 18, 2024
Unprompted review
Rated 5 out of 5 stars

Brilliant

Brilliant. Whoever designed their site deserves 10 out of 10. It takes all the hassle out of working how long a length of curtain you need. I usually end up too long or too short. This site is idiot proof for people like me. It works out all the lengths for you. Oh yes, the choice of curtains is great as well. Will definitely be back.

July 22, 2024
Unprompted review
Rated 5 out of 5 stars

Absolutely brilliant

Absolutely brilliant. Ordered a couple of samples first so that I could decide on which to buy. Ordered nets for all our windows. Great price and really fast delivery!

July 19, 2024
Unprompted review
Rated 5 out of 5 stars

Good Service and Product

Can recommend NCD. Twice I've used them. The women I've spoken with on the phone have been polite and helpful.
The Net Curtains are good quality and well made.
Will reserve judgement on longevity and how they respond to
being washed.
GM

June 21, 2024
Unprompted review
Rated 5 out of 5 stars

New net facelift

Super easy website to navigate with great choice of designs. My order arrived very quickly and my new nets have changed the look and feel of my whole house! I love them!

June 14, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service, had an issue with the size of the curtains I received, Net Curtains direct quickly resolved it and sent replacements. Would thoroughly recommend

May 31, 2024
Unprompted review
Rated 5 out of 5 stars

Lovely product and good quality.…

I recently ordered net curtains I can honestly say how pleased I am with them all ordered for five windows (two big windows and three smaller ones).They came exactly the sizes I needed and on time they hang beautifully I have used extension rods for these would definitely buy again so thank you for a lovely product.

May 31, 2024
Unprompted review
Rated 4 out of 5 stars

Small inconvenience

Good customer service on the phone, very patient and knowledgable, my only disappointment was receiving the curtain track and not being told beforehand to order curtain hooks. Also the track came with no screws, after buying one of the more expensive tracks I would have thought those essential items would be included or I would be encouraged to buy them by the customer service. There were no instructions for the track or how to attach the curtains, apart from that lovely curtains and would recommend.

May 7, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

I needed net curtains to fit a bay window and this company could do made-to-measure which was needed. I made a mistake with measurements but owing to their great customer service, we managed to find a solution. All communication was excellent being very prompt. I have no hessitation recommending Net Curtains Direct.

May 21, 2024
Unprompted review

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