NetPetShop.co.uk Reviews 

644
TrustScore 5 out of 5

5.0

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Rated 5 out of 5 stars

My GSD developed an intolerance to GSD Royal Canin. I researched more natural options and decided on Country Kibble Grain Free. This kibble suits my GSD. He is quite sensitive to dietary changes. The... See more

Rated 5 out of 5 stars

NetPetShop have, amongst other things, Orijen Freeze-Dried Cat Treats which are natural and raw. These are at good prices (they're higher elsewhere), so the site is well worth a visit. Delivery is qui... See more

Rated 5 out of 5 stars

We have a kennel of active racing Siberian Huskies. As you can imagine, you feed bill, particularly in the throes of winter when they're most active, is fairly high. Cost is clearly a defining factor,... See more

Rated 5 out of 5 stars

NetPetShop.co.uk delivered my order the next day as promised, it was packaged well for transit. The items themselves are of really high quality and my dog loves his new food! Will be using them agai... See more

Company details

  1. Pet Store

Information provided by various external sources

NetPetShop Pet Store is the best online Pet Shop for Pet Supplies. Low prices and plenty of choice. Over 5000 products in stock.


Contact info

5.0

Excellent

TrustScore 5 out of 5

644 reviews

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5.0

All reviews

(644)

0 reviews in the last 12 months

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Rated 5 out of 5 stars

Fast service

Netpetshop is now our preferred source of food and treats for our mature Golden Retreiver and the 13 week old bouncy puppy

November 17, 2015
Unprompted review
Rated 5 out of 5 stars

Trustworthy and excellent service.

We have been ordering Akeela from this site for around 6 months and have had no issues. Customer Service are very attentive and quick to respond. Trust worthy and will continue to be using this site to order our dog food! Thanks netpetshop our dog loves his food!

November 12, 2015
Unprompted review
Rated 5 out of 5 stars

First time buyer - excellent service

We feed our dog Burns large breed dry dog food and, being a large breed, he gets through it quite quickly, so we always buy the largest sack, 15kg. And we always look for the cheapest supplier. This month it was NetPetShop. We hadn't bought from them before, but were happy to give them a try. The sack was safely and securely delivered within a few days.
Right product, good delivery and excellent price - what more could one ask for? We will certainly buy from them again!

November 11, 2015
Unprompted review
Rated 5 out of 5 stars

Good service, good prices and quick delivery

I have been buying my dried dog food from netpetshop for the last few months. They have been the best on price for the food I need for my dog (a brilliant Grain Free food) and are quick to send a email to say my order has been despatched. Delivery time has been good. No complaints from me, I will be using them again!

November 11, 2015
Unprompted review
Rated 5 out of 5 stars

Great service and great prices!

I have found the NetPetShop to offer the best prices on the dog food I buy, and their deliveries arrive very quickly. They have a massive variety of brands and products, I think it's the perfect online store for pet supplies!

November 11, 2015
Unprompted review
Rated 5 out of 5 stars

Fab as always

Have purchased many times from Netpetshop and have never had any issues. The prices are competitive & they give a choice of couriers so your not stuck with Yodel. Products always arrive quickly and in good condition & the woofers are happy which is the main thing. Thanks netpetshop

November 11, 2015
Unprompted review
Rated 4 out of 5 stars

Netpetshop pet food order

Overall very good! The one little thing I don't really like is the delivery system: there is no way of knowing exactly when it will be delivered, as everything is based "from the point of dispatch".

November 11, 2015
Unprompted review
NetPetShop.co.uk logo

Reply from NetPetShop.co.uk

Thanks for your feedback. This is an area we are doing our best to improve on, as our goal is for people to know when to expect their order exactly like with the massive companies, but on the budget of the small and friendly company that we are! :-)

Rated 5 out of 5 stars

Brilliant

good service, good prices and an excellent product purchased. Will definitely return to shop again.

November 10, 2015
Unprompted review
Rated 5 out of 5 stars

Good website and prompt delivery

I found this website by accident, trying to find somewhere which sells the kibble for our puppy. It isn't sold in many places. I'm glad I found this website.

Whilst browsing I also found it sells reasonably priced fish skin dog treats, so I bought a large bag!

Glad I found this seller and would use again.

November 9, 2015
Unprompted review
Rated 5 out of 5 stars

Excellent!

Excellent customer services, puppy food arrived next day as promised. Would recommend

November 7, 2015
Unprompted review
Rated 5 out of 5 stars

Excellent service and very happy dogs!

Regular repeat order ensures we do not run out of our 2 Weimaraner dogs favorite food.
Good email notifications of food dispatch and delivery times, never a problem having to go and get it and dog coats, teeth and health are excellent.

November 7, 2015
Unprompted review
Rated 5 out of 5 stars

Always keen, always helpful and competitively priced

We have a kennel of active racing Siberian Huskies. As you can imagine, you feed bill, particularly in the throes of winter when they're most active, is fairly high. Cost is clearly a defining factor, but not at the expense of customer service. For these two simple reasons, I keep buying from them.

October 27, 2015
Unprompted review
Rated 3 out of 5 stars

grain free country kitchen dog food

I would give more if delivery had not been so disappointing

October 26, 2015
Unprompted review
NetPetShop.co.uk logo

Reply from NetPetShop.co.uk

It is a shame that this order was not delivered as fast as previous orders to your address, we do our best to follow up with the couriers selected but sometimes this will happen with all 3rd party courier companies. Hopefully after future successful orders you will feel positive about our service again. Great to see you are feeding Country Kibble to your dog though - great choice of natural dog food! :-)

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