My GSD developed an intolerance to GSD Royal Canin. I researched more natural options and decided on Country Kibble Grain Free. This kibble suits my GSD. He is quite sensitive to dietary changes. The... See more
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See what reviewers are saying
NetPetShop have, amongst other things, Orijen Freeze-Dried Cat Treats which are natural and raw. These are at good prices (they're higher elsewhere), so the site is well worth a visit. Delivery is qui... See more
We have a kennel of active racing Siberian Huskies. As you can imagine, you feed bill, particularly in the throes of winter when they're most active, is fairly high. Cost is clearly a defining factor,... See more
NetPetShop.co.uk delivered my order the next day as promised, it was packaged well for transit. The items themselves are of really high quality and my dog loves his new food! Will be using them agai... See more
Company details
Information provided by various external sources
NetPetShop Pet Store is the best online Pet Shop for Pet Supplies. Low prices and plenty of choice. Over 5000 products in stock.
Contact info
10 Cooke Road, NR33 7NA, Lowestoft, United Kingdom
- 01502 371414
- u2us@netpetshop.co.uk
- www.netpetshop.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Quick shipping, fair price
My orders always ship quickly, and I've never had any issues receiving the exact item I want. Would recommend.

Reply from NetPetShop.co.uk
Eden dog food
We are trying a new dog food, NetPetShop price was the best, next day delivery and we were even sent a free sample of a similar food.

Reply from NetPetShop.co.uk
Excellent service and highly recommended
We have a 10 month old border collie and wanted to find a good quality dry dog food alternative to Science Plan to feed him with. After doing some research on the internet I came Akela 80:20 which seems to have great reviews and has all the nutrition our puppy needs. So I order the food from Netpetshop, the 10Kg bag arrived 2 days later. We tried him on it that day and he loved it and he has been on Akela 80:20 ever since. His general health seems to be the same - it was always good anyway, however his coat looks shinier and most importantly he seems happy with the food. I have reordered the same product very 4 to 6 weeks for the last 5 months and without fail the 10Kg bag arrives 2 to 3 days later. Even the reordering is simple, log back into your account and then view your previous orders and there is a reorder link to click on and hay presto, make your payment and 2 to 3 days later theres a new 10kg bag on your doorstep. Thanks Netpetshop for a brilliant service, I will recommend you to any pet owner.

Reply from NetPetShop.co.uk
fab service
excellent customer service, very helpful highly recommend

Reply from NetPetShop.co.uk
Excellent
I am very pleased with the quick serivce of netpetshop when placing my regular order for dog food.
The food always arives very quickly and shopping is a pleasure

Reply from NetPetShop.co.uk
Excellent service, very good price
I have been buying grain free "Country Kibble" dog food from NetPetShop for the past 2-3 months. My dog loves it, I am impressed with the level of customer service and the speedy delivery, and the price for the food is much cheaper than anywhere else I looked. One happy customer!

Reply from NetPetShop.co.uk
Excellent service
Ordered my dog food on the Monday and it was delivered on the Wednesday. Great commumication from Netpetshop. Recommend.

Reply from NetPetShop.co.uk
Excellent service first class
Really fast efficient service, placed order Sunday evening and received
Tuesday afternoon.

Reply from NetPetShop.co.uk
i encourage anyone to shop at netpetshop
Fantastic products, delivered quickly and hassle free. I have ordered several times from this company and its always been a positive experience

Reply from NetPetShop.co.uk
Prompt, delivery, easy website to use
I ordered a couple of bags country kibble, this is the second time I've used this store. Cheaper than elsewhere, nice and easy site to use. Delivered within a couple of days even when it had to be ordered in for my order. The packaging was great. Can't fault the service at all, will keep using! In fact have passed details on to a couple of people with high recommendations. 😃

Reply from NetPetShop.co.uk
Akela Dog food
I have used the site a couple of times now for ordering Akela dog food. The website is clear and easy to use and the food gets delivered approximately a week after ordering.

Reply from NetPetShop.co.uk
Excellent
Very reliable and trustworthy company, they dispatched my Odette very quickly.
I will continue to use them for all my dog doing needs

Reply from NetPetShop.co.uk
Great place to shop for top of the range dog supplies!!
Great prices for really good quality dog food.

Reply from NetPetShop.co.uk
Country Kibble Grain Free Turkey variety Adult
My dogs have been on Country Kibble for many months and are always pleased when it's mealtime; never leaving anything in their dishes. My Cavalier had been quite loose on his previous food and my vet advised a change of food. I found the Country Kibble worked wonders and helped no end with his problem. I'm lucky enough to live within a mile of our local NetPetShop and I can just pop in to pick up the food when I need it. I've found the staff there very friendly and helpful.

Reply from NetPetShop.co.uk
Delivery times
I placed my order on the 22 March and the confirmation email stated 2 day delivery from point of despatch.
The order was despatched on the 24 March but I did not receive it until the 30 March which means it took 6 days before I received it and the delivery charge was £8.99 which i would expect next day delivery instead of 6 days.
Netpetshop is the only place i can get the item from so i will have to allow for a 6 day delivery in future.

Reply from NetPetShop.co.uk
please do not use this company
i ordered a couple of items off this company, i then received 3 separate emails saying they had dispatched my items after not receiving them after 5 days i thought to ring and enquire, during a lengthy conversation i was told they had sent me an email saying the items were not in stock and my money would be refunded as it turns out none of this was true what so ever no email and certainly no refund it has now been many weeks since and i still have no products or a refund i strongly recommend not to use netpetshop or any of their sister company's (suffolk group). i hope people find this usefull so they do not have to have their time wasted as i have.

Reply from NetPetShop.co.uk
Splendid folk to deal with!
They stock the dog food that my dogs need. A lot of places don't. In fact they sell a huge range of good quality dog food so I would be surprised if you couldn't find something to suit. I have always found them cheaper than other suppliers. If there have been any problems with getting the food, which I should add is never down to this company and happens once in a blue moon, they will always ring to tell you what is going on and try to find a solution for you. I pick the food up from their warehouse which saves me money & they ring to tell me it is in so there are no wasted trips. The staff are nice people to deal with and talk to. What more does anyone want from a dog food supplier!!!

Reply from NetPetShop.co.uk
Great service
I regularly buy form Net Pet Shop and if there are any problems with my order, they amend it quickly.

Reply from NetPetShop.co.uk
Best buy for Burns dog food
I always shop around for best value on price - Netpetshop always come out tops. Very quick on delivery too.

Reply from NetPetShop.co.uk
Deserved Rating
Goods delivered promptly taking heed of my requirements. Quality product. Will certainly use again.

Reply from NetPetShop.co.uk
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