My GSD developed an intolerance to GSD Royal Canin. I researched more natural options and decided on Country Kibble Grain Free. This kibble suits my GSD. He is quite sensitive to dietary changes. The... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
NetPetShop have, amongst other things, Orijen Freeze-Dried Cat Treats which are natural and raw. These are at good prices (they're higher elsewhere), so the site is well worth a visit. Delivery is qui... See more
We have a kennel of active racing Siberian Huskies. As you can imagine, you feed bill, particularly in the throes of winter when they're most active, is fairly high. Cost is clearly a defining factor,... See more
NetPetShop.co.uk delivered my order the next day as promised, it was packaged well for transit. The items themselves are of really high quality and my dog loves his new food! Will be using them agai... See more
Company details
Information provided by various external sources
NetPetShop Pet Store is the best online Pet Shop for Pet Supplies. Low prices and plenty of choice. Over 5000 products in stock.
Contact info
10 Cooke Road, NR33 7NA, Lowestoft, United Kingdom
- 01502 371414
- u2us@netpetshop.co.uk
- www.netpetshop.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Akela 80:20 Original Grain-Free Working Dog Food
I was a little worried that I did not get an email confirmation and receipt of my order but I was very pleased that my order arrived next day. Exceptional service.
My dog loves the food but I will have to wait to see how she does on it as it is the first time she has had it.
I would recommend NetPetShop (Suffolk Group) to anyone wanting pet food.
Update: Very impressed with the food and have reordered.
Excellent, reliable company
I've been very impressed. I'm always nervous 'straying away' from the well known pet companies, but this one seems excellent. Very good value, excellent options on delivery and lots of communication about my order. Used twice and very pleased.
Good service, delivery, quality
I discovered NetPetShop about a month ago looking online for a quality grain free dog food. They stock a good range of products. Ive ordered 3 times now, no problems. Good service, delivery ok too. I will use again and highly recommend them, I order the Akela dog food.
Competitive prices, good range of products, very quick dispatch
The website is well laid out and easy to use. My order was delivered quickly and was well packaged. i bought Akela, an 80/20 grain free dog food, which the dogs love. I normally feed Orijen and this is similar quality but much cheaper and made in the U.K. I have no hesitation in recommending both this firm and this food.
My best fiend
The resent purchaces NETPETSHOP have been very well accepted by Harley my best friend.I am also extreamly happy with the items i have bought.
Good value and reliable service
I have ordered a couple of things from this website now.
The layout is clear and easy to navigate.
The varied products are of good quality and good value for money.
The updates of your order dispatch are also very helpful.
No complaints from me!
Country kibble grain free
My GSD developed an intolerance to GSD Royal Canin. I researched more natural options and decided on Country Kibble Grain Free. This kibble suits my GSD. He is quite sensitive to dietary changes. The salmon proved a little rich initially, but the trout or lamb suit his delicate constitution! He is also scratching less his skin since changing to a grain free option.
Great Service
Great price, Great services. What more could you ask for?
Excellent service
Very helpful and friendly, fast delivery. Will use again
good service allround
Easy to follow site with good value and excellent delivery service
fast delivery item as described
fast delivery item as described appears to be one of the better value for money web sites
Great Price and Great Choice and exactly as advertised
easy web site to use, good choice of products, speedy delivery and good prices
Really great prices, quick dispatch and delivery.
I bought 3 logic puzzles for my rabbit, all received within a couple of days. Really happy with the price, cheapest I found online. Very happy bunny (no pun intended)
Speed, quality and a good price
I use NetPetShop to feed our hungry dalmatians after shopping around so many internet dog food stores. NetPetShop carry the top brands at a competive price and, crucially, they ship it out fast and, for bulk orders, free. What's not to like?
Good service at a good price
Best price I could find for my dogs' food. It arrived quickly and I had a one hour delivery slot text to me in the morning. Happy owner, happy dogs
excellent response
After an initial shipping error netpetshop responded with great speed and presented a fine solution to our email exchange. A first class and responsive service
Whole order got canceled
My whole order got canceled, I'm not quite sure why. I've ordered before and there way no problem, so I don't know what was the problem this time.
Excellent Products at Excellent Prices!!!
My dog has food allergies and I can find everything he needs on this site. Great prices, fantastic delivery options, fast delivery and no problems with navigating the website. Thank you NetPetShop.co.uk
I'm a happy customer.
Great prices, efficient service, and fast delivery. Everything you want from a company. I'm a happy customer.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








