This is the 3rd time we have used Newbold and we would use them again if ever needed. We had a very complex and difficult purchase, made even more difficult by completely inept solicitors on the oth... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Here at NewBold Solicitors, we strive to provide practical, jargon-free legal advice to all clients. Our professional solicitors are talented, enthusiastic, and experienced enough to assist you with any and all legal issues. Due to the complexity of the law, it is very important to seek legal advice from a knowledgeable expert with a good background in the relevant area and with access to the most up-to-date case laws and statutes. Regardless of your situation, our solicitors will do whatever they can to resolve your legal issues quickly and effectively. We always avoid unnecessary costs; above all, we want our clients to feel that they are getting value for their money. We will always tell you the truth and work closely with you to achieve the best possible results.
9 Avondale Estate, NP44 1UG, Cwmbran, United Kingdom
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 66% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
My partner and I bought a house and we were very satisfied with Newbold, they were very fast, always available and above all they made it easy for us to buy the house, many thanks to Jessica and all the staff

Reply from NewBold Solicitors
I believe they get stuff done the right and proper way and always responding via email which is outstanding.

Reply from NewBold Solicitors
For the first 7 weeks of this transaction, i was primarily assigned to Berryn's team, and if i'm being honest, i was not at all happy with the service provided. The communication wasn't good, as they would often take many days (in some cases close to a week) to respond to my emails (despite me sending multiple follow up emails), and were giving very infrequent updates. They didn't proactively check for updates in the case frequently enough (missing updates that were made weeks prior, e.g. my mortgage offer), and the slow communication nearly jeopardized the sale, as we were close to the completion deadline.
Luckily, after i started to call them frequently to chase for updates, Maurice Thompson was assigned to handle my case, and he was fantastic. He gave me very clear and frequent updates, and he would respond to my emails very fast (within 30-40 mins in many cases). He was able to expedite the review of outstanding search results, queries to the seller's solicitors, reviewing/processing of documentation etc. Within a week of him taking over, the purchase was complete, and i am greatly indebted to him for his service. If i was assigned to him from the start, i would give 10 stars!

Reply from NewBold Solicitors
I recently used Newbold Solicitors for the purchase of my new home and couldn’t be happier with the service I received. The team were professional, responsive, and incredibly supportive throughout the entire process. Every query was dealt with promptly, and they kept me informed every step of the way.
Special mention to Eve and Jessica, both were absolutely fantastic. Their attention to detail, patience, and clear communication made the whole experience so much smoother and far less stressful.
They truly went above and beyond, and I’m really grateful for their help. I’d highly recommend Newbold Solicitors to anyone buying or selling a property. Thank you again for everything!

Reply from NewBold Solicitors
This is the 3rd time I have used Newbold solictors and Jess and Eve have been an absolute pleasure in which was a very complicated purchase. My wife and i were thrilled with how reactive they were and how well they kept us informed and updated through the whole process! Thank you for all your help and support and we wish you all the best for the future! Mr and Mrs Clarke.

Reply from NewBold Solicitors
We brought our first home with the help of Jessica and her team and couldn’t thank them enough! They made everything so easy and explained it all really clearly.
A massive thank you to you all!

Reply from NewBold Solicitors
My partner and I used Newbold's to act on our behalf on the purchase of our first property. As first time buyers we was very nervous for this process. Sarah Cook and her assistant Bethany made this a smooth sailing transaction, kept us up to date and at ease during the process, would recommend and use Newbold's again without hesitation.

Reply from NewBold Solicitors
Thank you so much to Newbold solicitors you are all fantastic in what you do, excellent service special mention to Tracey Edwards for her expertise, kindness and patience all throughout the process in buying our property would definitely recommend you
From the bottom of our heart thank you all so much really appreciate.

Reply from NewBold Solicitors
Tracey and her team were excellent at every step of my house purchase. Communicative and clear, with a personable service, it made what could have been a stressful experience very straightforward. I would heartily recommend!

Reply from NewBold Solicitors
I would like to express my sincere gratitude to Berryn Kautai and her entire team for the outstanding support during the purchase of our first property in the UK. From the very beginning, Berryn was extremely professional, patient, honest, and transparent, making us feel confident throughout the entire process.
She clearly explained the expected timeline — between 12 to 16 weeks — and thanks to her efficiency and dedication, we managed to complete everything well ahead of schedule.
Whenever I had questions or concerns, Berryn was always available and incredibly patient and attentive. I highly recommend her and her team to anyone going through this important milestone.
Thank you so much for all the support and once again, for your great patience and commitment!
Tharlies Cassaro

Reply from NewBold Solicitors
I can honestly say Alysha and her team are the best solicitors I have used. In the past I have never used the same solicitor twice as I find them al to be slow and uncomunicative.
It was refreshing to be able to pick up the phone and speak to Alysha directly with any questions. All of her team have been fantastic, very diligent and I will happy to use them again in the future. Highly recommend

Reply from NewBold Solicitors
I have recently purchased my first home. Jessica’s Team at Newbold Solicitors were extremely helpful and were very accommodating. They made the experience of buying a new home less stressful and were always there to answer any questions I had. I would highly recommend.

Reply from NewBold Solicitors
A very big THANK YOU to Tracey & Debbie for her help, advice, co-operation, and efficiency.
This is not a one off occasion as Tracey has helped me sell and buy my main residence, sell my MiL residence and purchase freehold on separate occasions over last 4 yrs. In all instances Tracey has been constantly efficient, helpful, and cheerful.
Extremely highly recomended.
John & Joyce

Reply from NewBold Solicitors
Tracey and Debbie were wonderful in helping ensure our completion went ahead in good order. Proactive in paperwork and always available to talk to.

Reply from NewBold Solicitors
Can't thank Tracey Edwards and her team enough for an excellent service I received selling and buying with a problematic chain as we lost a buyer and had to start again, in order to keep the chain moving acted quickly and got us through to completion in 6 weeks, thankyou Tracey 💐 highly recommended

Reply from NewBold Solicitors
Newbold solicitors services was outstanding. They helped me through everything they possibly could. As a new time buyer I felt really at ease with everything as they were always there when I needed them. A big thankyou to everyone and especially Eve, I really appreciate your patience with helping me especially at the final part of completion. Thankyou so much.

Reply from NewBold Solicitors
Recently used Newbold for conveyances. A purchase and a sale. I have used this business previously and would not go elsewhere !
Our recent transaction completed last week. The whole process was so easy! Great communication throughout.
I’m not the easiest to deal with, my IT skills are zero!!! Newbold were patient and so helpful! Top service and competitive price !!!

Reply from NewBold Solicitors

Reply from NewBold Solicitors
I am very happy with your service.and if any of my friends or family members buying new house. I will recommend you to them. Cause I was happy with u and your team service. Thank you

Reply from NewBold Solicitors
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.