NewBold Solicitors Reviews 

1,325
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 96 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and positive attitude, making interactions pleasant and productive. The service provided is often described as excellent, with many people appreciating the efficiency, smooth process, and clear communication throughout their journey. Reviewers are particularly impressed with the prompt response times and the ease of managing what could otherwise be stressful situations. However, some customers also noted issues with communication, mentioning instances where scheduled calls were missed and queries went unanswered, leading to frustration. A few other people also felt that the company takes on too much work, resulting in delays and a lack of proactive handling, which impacted their transactions.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their professionalism, helpfulness,... See more

Service

Reviewers mention positive feedback about service, with many expressing gratitude for the help received and... See more

Customer service

Users describe positive interactions with customer service, highlighting the helpfulness and efficiency of... See more

Response time

Consumers find response times to be positive, with many reviewers praising the promptness and efficiency of... See more

User experience

Reviewers highlight positive aspects of user experience, with many customers describing the process as easy,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This is the 3rd time we have used Newbold and we would use them again if ever needed. We had a very complex and difficult purchase, made even more difficult by completely inept solicitors on the oth... See more

Company replied

Rated 5 out of 5 stars

Tracey & the team have made our first time buying journey such an easy going process. Tracey & the team couldn’t do enough for us, any questions were always answered straight away with no issues.... See more

Company replied

Rated 5 out of 5 stars

We cannot fault Jessica and her team. Exchange of contracts within 5 weeks completion within 6! We actually had two purchases with the first one falling through. Jessica and her team were abl... See more

Company replied

Rated 5 out of 5 stars

The sale of my in-laws property was extremely complicated due to Court of Protection needs. Tracey and Caitlin were excellent in all aspects of the sale, ensuring we were kept up to date with dev... See more

Company replied


Company details

  1. Legal Services
  2. Conveyancer
  3. Law Firm
  4. Lawyer
  5. Real Estate Attorney

Information provided by various external sources

Here at NewBold Solicitors, we strive to provide practical, jargon-free legal advice to all clients. Our professional solicitors are talented, enthusiastic, and experienced enough to assist you with any and all legal issues. Due to the complexity of the law, it is very important to seek legal advice from a knowledgeable expert with a good background in the relevant area and with access to the most up-to-date case laws and statutes. Regardless of your situation, our solicitors will do whatever they can to resolve your legal issues quickly and effectively. We always avoid unnecessary costs; above all, we want our clients to feel that they are getting value for their money. We will always tell you the truth and work closely with you to achieve the best possible results.


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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No recent history of asking for reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

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4.8

All reviews

(1,325)

88 reviews in the last 12 months

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Rated 5 out of 5 stars

Newbold Solicitor always give the best service !

I would like to thank Newbold solicitor for an excellent service . Twice now I seek for Beth M. For her expertise in legal matters when it comes to property purchase and selling . Also her secretary Nia who always update me with all the changes etc. I highly recommend Newbold solicitor.

August 13, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service and great…

Excellent service and great communication throughout the purchase of my new home. Gemma and Rameen I would like to Thank you both so much. I highly recommend newbold solicitors :)

July 30, 2024
Unprompted review
Rated 1 out of 5 stars

Our awful experience with Newbold solicitors…

Our experience with Newbold solicitors was dreadful. We had to do lots of chasing and the day before we were due to exchange contacts and get the keys, I was told it would have to be put off for a week. This left me homeless for 7 days, my furniture had to be put in storage until the following week. The solicitor refused to accept any responsibility and eventually gave me £200 as a "goodwill gesture". This was a fraction of what it cost. The stress was awful and it really spoilt the experience. I am extremely surprised to see that the solicitor is still working for the company.

July 23, 2023
Unprompted review
Rated 5 out of 5 stars

Great Service

I employed Newbold Solicitors to purchase a property for me. The sale didn't go through due to issues on the Vendor side, but I had tremendous service from Alysha and Jasmine who conducted themselves professionally and efficiently and did everything possible with a difficult Vendor to secure the sale.

July 10, 2024
Unprompted review
NewBold Solicitors logo

Reply from NewBold Solicitors

We are delighted to hear your comments and will be sure to pass on the comments to the team

Rated 5 out of 5 stars

Professional service exceeding my expectations !

I would like to say a massive thank you to Tracey Edwards in handling my recent house sale and purchase
Tracey went the extra mile in her dealings with my buyer's solicitor who was being very slow in responding. Even more impressive was Tracey's tenacity to get things back on track including working late into the evening to clear 28 enquiries rasied by my buyer's solicitor at a very late stage. Mindful of this setback Tracey ensured all aspects were kept transparant and on track to ensure completion of my sale and purchase were simultaneous on the agreed date.
This is the second time i have used Tracey with house conveyancing and wouldnt hesitate to recommend her - from my recent experience in buying a new home it is also apparent Tracey is highly respected within the new build sales community , firmly earning respect with her professionalism, meeting expectations and ensuring new build deadlines are met.

June 28, 2024
Unprompted review
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Reply from NewBold Solicitors

Tracey will be delighted with your feedback. Thank you.

Rated 5 out of 5 stars

I have received an excellent service…

I have received an excellent service provided by Jacqui and Leanne in the purchase of my new home. Clear and continuous communication throughout. Dealt with all my requests promptly. Few delays due to the seller but I was kept up to date constant. I wouid highly recommend Newbold Solicitors

July 1, 2024
Unprompted review
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Reply from NewBold Solicitors

Thank you for taking the time to leave a review.

Rated 5 out of 5 stars

Professional and responsive

From start to finish, Tracey and Debbie were very professional and thorough in assisting us with our home purchase.

I wouldn't hesitate to have them represent us in future transactions.

June 29, 2024
Unprompted review
NewBold Solicitors logo

Reply from NewBold Solicitors

We are delighted to hear to your positive feedback and will be sure to pass it onto the team.

Rated 5 out of 5 stars

Daniel Arthur handled case very…

Daniel Arthur handled case very professionally dealt with all our requests and communicated clearly through out our new purchase. Would highly recommend ! Thank you Daniel !

June 28, 2024
Unprompted review
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Reply from NewBold Solicitors

Thank you for your comments Daniel will be delighted.

Rated 5 out of 5 stars

Excellent service provided by Tracey…

Excellent service provided by Tracey Edwards. Everything was completed with good timings, making the process of buying a home very smooth sailing.

June 28, 2024
Unprompted review
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Reply from NewBold Solicitors

Thank you for taking the time to leave a review

Rated 5 out of 5 stars

Amazing house buying experience

I am delighted to share my exceptional experience with Newbold Solicitors during our house buying process. Their professionalism and dedication were evident from the start, making the entire experience smooth and stress-free.

A special mention goes to Daniel, the solicitor who handled our case with remarkable expertise and care. His commitment to ensuring that everything was completed on time was truly impressive. We had a specific completion date, and Daniel worked tirelessly to meet it, demonstrating his excellent work ethic and attention to detail.

Daniel's exceptional skills and thorough understanding of the process were reassuring, and his communication was consistently clear and prompt. He went above and beyond to ensure that all aspects of our case were managed efficiently, which made a significant difference in our overall experience.

I would like to extend my heartfelt thanks to Daniel and the entire team at Newbold Solicitors for their outstanding service. Their dedication and hard work have made our house buying journey a positive one.

Without hesitation, I give Daniel a well-deserved 5 stars for his exemplary work. Thank you, Newbold Solicitors, for your amazing service!

June 28, 2024
Unprompted review
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Reply from NewBold Solicitors

What a shining review you have left and we are very grateful for your comments and taking the time to write such a positive review.

Rated 5 out of 5 stars

New Bold solicitors were very…

New Bold solicitors were very professional and dealt with everything very well. They kept me informed of what was happening at every stage. I would definitely recommend them.

June 19, 2024
Unprompted review
NewBold Solicitors logo

Reply from NewBold Solicitors

Thank you for your positive 5* review.

Rated 5 out of 5 stars

Professionalism with true expertise

The experience for dealing with a boundary dispute was done by Zoe Turner in a very professional manner. Her advice and handling of the case was very much appreciated. By my wife and I plus all the neighbours of our street.

June 18, 2024
Unprompted review
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Reply from NewBold Solicitors

We are delighted that our Housing Litigation Specialists were able to assist and the department will be delighted to hear of your feedback.

Rated 5 out of 5 stars

Amazing service..

Lisa and her team dealt with the purchase of my house and I can only say the service was outstanding.

There were some delays from the other side, but I was kept updated throughout and they were proactive in everything they did throughout the process.

I can’t recommended Lisa’s team and Newbolds enough.

June 12, 2024
Unprompted review
NewBold Solicitors logo

Reply from NewBold Solicitors

Thank you for your review and we will be sure to pass on your comments to the team.

Rated 5 out of 5 stars

Simple clear pricing and great support…

Simple clear pricing and great support throughout the repossession process.

June 6, 2024
Unprompted review
NewBold Solicitors logo

Reply from NewBold Solicitors

Thank you for your comments our Housing Litigation Team will be delighted with your comments.

Rated 5 out of 5 stars

Sale and Purchase

Tracey, Debbie and Suki were fantastic when dealing with our sale and purchase. All correspondence was dealt with promptly and any issues were addressed professionally however efficiently. I wouldn't hesitate to use Newbold's again in the future.

Thank you to you all for all your hard work in getting us into our new home.

May 30, 2024
Unprompted review
NewBold Solicitors logo

Reply from NewBold Solicitors

Thank you for your review and we will be sure to pass on your comments to the team.

Rated 5 out of 5 stars

Thanks you!

I am extremely grateful to Zoe and Elisse for their immense help in getting possession of our property. Their communication was clear and consistent, which made a huge difference throughout the process. Their proficiency and expertise were evident, and their support was invaluable. They made what could have been a stressful situation much easier to handle. I highly recommend their services for anyone in need of reliable and effective legal assistance. Thank you, Zoe and Elisse, for your outstanding work!

June 3, 2024
Unprompted review
NewBold Solicitors logo

Reply from NewBold Solicitors

Thank you for your review and we will be sure to pass on your comments to the team.

Rated 5 out of 5 stars

Fantastic service and very clear and…

Fantastic service and very clear and honest with their communication throughout. Jess Baldwin and her team went above and beyond in their duty of care for us as clients and I would like to thank everyone for getting our purchase over the line!

May 31, 2024
Unprompted review
NewBold Solicitors logo

Reply from NewBold Solicitors

Thank you for your review and we will be sure to pass on your comments to the team.

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