Wonderful experience with NewLaw. Extremely professional and helpful, made the entire process easy even though it was very drawn out. Deeply appreciate all Caroline's hard work.
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Have had a long ongoing medical negligence case and finally got a great outcome thanks to Lesley -Anne of New Law glasgow,and her team.She took over our case and kept us informed and up to date at all... See more
Company replied
NewLaw’s David McGilp handled my claim after someone crashed into my car. This claim was complicated as I have pre existing conditions that likely reduced the offers made. Despite this, and is knowing... See more
Company replied
Any car accident can be traumatic, and the last thing I wanted was to try to prove that it wasn't my fault. As soon as New Law Scotland took my case over they took control of things and kept me inform... See more
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Company details
Information provided by various external sources
NewLaw Scotland is a firm of personal injury solicitors in Glasgow providing personal and business legal solutions. NewLaw Scotland LLP deals with personal injury cases from whiplash to catastrophic injuries.
Contact info
United Kingdom
- www.newlaw-scotland.co.uk
4.8
Excellent
258 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
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NewLaw Scotland professional from start to finish
NewLaw Scotland were very professional in all aspects of this protracted case. They kept me informed all the way through the process and when they requested information from myself and my witness it was carried out sensitively. I would certainly use their services again in the future.
August 17, 2021
Unprompted review
Reply from NewLaw Scotland
Hi Brian,
It's great to see that you would use our services again in the future, should you need us.
Thank you for taking the time to share your experience.
NewLaw Scotland Online Team
The team was very helpful have great…
The team was very helpful have great advice would recommend them .
August 15, 2021
Unprompted review
Reply from NewLaw Scotland
Hello,
Thank you for giving us your recommendation! We really appreciate it.
Many thanks,
NewLaw Scotland Online Team
Great service
I found Karen Barre to be extremely pleasant and helpful in guiding me through the process of my case and thereby alleviating a lot of stress.
August 14, 2021
Unprompted review
Reply from NewLaw Scotland
Hi Clare,
Thank you for leaving your review on the service received from Karen.
We're pleased to hear that she was able to alleviate some of the stress.
Many thanks,
NewLaw Scotland Online Team
Extremely courteous and helpful…
Extremely courteous and helpful throughout. Attention to detail led to a successful conclusion to our case.
August 2, 2021
Unprompted review
Reply from NewLaw Scotland
Hi Austin,
Thank you for your lovely comments.
We're pleased to see that you were satisfied with the outcome of your case.
Many thanks,
NewLaw Scotland Online Team
Thanks for your help and time and…
Thanks for your help and time and getting my claim sorted very quickly
July 2, 2021
Unprompted review
Reply from NewLaw Scotland
Hi Deborah,
You're welcome - it's what we're here to do!
We're glad we could support you during this time.
Many thanks,
NewLaw Scotland Online Team
Fantastic service
I worked with Paula from New Law on a recent medical negligence claim and she was absolutely wonderful.
Communication was great and she was friendly and supportive. She kept me up to date on everything and she took time to answer all my questions
I can’t recommend the company highly enough. Thank you so much!
July 1, 2021
Unprompted review
Reply from NewLaw Scotland
Hi Kate,
Thank you for your high praise!
We really appreciate you leaving us such a fantastic review and we know that Paula will be very grateful for your lovely comments regarding her work.
Many thanks,
NewLaw Scotland Online Team
Very satisfied customer!
William from Newlaw was very thorough and reassuring.Taking me through each stage carefully keeping me informed along the way. Would not hesitate to recommend!
July 1, 2021
Unprompted review
Reply from NewLaw Scotland
Hello Mrs Milne,
Thank you for recommending us - and specifically William!
We'll make sure he received your great comments.
Many thanks,
NewLaw Scotland Online Team
Excellent service provided
Excellent service received from Karen & Caroline. So helpful & knowledgeable. They dealt with my claim very quickly and brought it to a satisfactory conclusion.
June 29, 2021
Unprompted review
Reply from NewLaw Scotland
Hi Fiona,
Thank you for sharing our feedback for Karen and Caroline!
We're pleased to read that you were happy with the outcome of your case and we're glad we could help!
Many thanks,
NewLaw Scotland Online Team
Several changes of case handlers in the…
Several changes of case handlers in the 22 months since my no fault car accident occurred resulted in disjointed & poor communication, with me always having to chase up progress reports for my case. Once Amy took over communication improved & finally the case was resolved. Thank you Amy.
June 28, 2021
Unprompted review
Reply from NewLaw Scotland
Hello,
Thank you for taking the time to leave your feedback on our service. Unfortunately, case handlers can change from time to time due to changes within our team and although we do make every effort to minimise any disruption, we would like to apologise for any delays in communication and your comments have been fed back to the team.
We’re pleased to hear that you were satisfied with Amy and we were able to resolved the case for you.
Many thanks,
NewLaw Scotland Online Team
Staff polite helpful and make…
Staff polite helpful and make responding easy
June 13, 2021
Unprompted review
Reply from NewLaw Scotland
Hi Margaret,
Thank you for your great comments regarding our team!
We really appreciate your five star rating.
Many thanks,
NewLaw Scotland Online Team
Karen was very helpful and diligent and…
Karen was very helpful and diligent and provided me with good advice and guidance. The approach and correspondence was easy to follow and clear as to what I needed to do. All processes/appointments were made for me and the experience was stress free.
June 11, 2021
Unprompted review
Reply from NewLaw Scotland
Hi Mr Colville,
Thank you for leaving your review!
We're happy to see that we were able to make this process stress free for you! Thank you for your feedback for Karen - we'll pass it on to her.
Many thanks,
NewLaw Scotland Online Team
A very positive experience!
A very positive experience with an excellent outcome. Karen helped make the whole process simple and straightforward. First class!
June 9, 2021
Unprompted review
Reply from NewLaw Scotland
Hi Colin,
Thank you for describing us as first class! We're happy to hear Karen could assist you during this time.
We're glad you were happy with the outcome of your case.
Many thanks,
NewLaw Scotland Online Team
Very happy to recommend
Very reassuring, friendly, helpful and professional throughout especially at a very stressful time for me.Very pleased with the service I received and wouldn't hesitate to recommend
May 27, 2021
Unprompted review
Reply from NewLaw Scotland
Hi Elaine,
Thank you for giving us your recommendation!
We're glad we were able to support you throughout this process and hopefully we made it less stressful for you.
We really appreciate your lovely comments regarding our team.
Many thanks,
NewLaw Scotland Online Team
Excellent experience
Excellent experience, quick response to any issues. Hassle free
May 21, 2021
Unprompted review
Reply from NewLaw Scotland
Hi Adam,
We're glad we could assist you during this time.
Thank you for your review and five star rating!
NewLaw Scotland Online Team
Karen Barre who dealt with my case was…
Karen Barre who dealt with my case was very help and pleasant
May 19, 2021
Unprompted review
Reply from NewLaw Scotland
Hi Mari,
Thank you for your feedback on Karen! We'll make sure your comments are passed onto her.
Many thanks,
NewLaw Scotland Online Team
Very helpful, responsive
Very helpful, cooperative and responsive. I like their services. Would recommend to friends.
May 18, 2021
Unprompted review
Reply from NewLaw Scotland
Hi Raj,
Thank you for giving us your recommendation!
We're glad to see that you liked our service and have rated us five stars!
Many thanks,
NewLaw Scotland Online Team
My case manager was amazing
My case manager was amazing, very great at what she does! Communication is amazing! Very quick replies
May 11, 2021
Unprompted review
Reply from NewLaw Scotland
Hi Alexander,
Thank you for your great comments regarding your case manager.
We really appreciate your feedback and scoring us five stars!
Many thanks,
NewLaw Scotland Online Team
Reply from NewLaw Scotland
Hi David,
Thank you for your high praise of our service and team.
We really appreciate your recommendation!
Many thanks,
NewLaw Scotland Online Team
Very helpful and quick
Very helpful and quick, kept me upto date on any new information they received about my case.
April 26, 2021
Unprompted review
Reply from NewLaw Scotland
Hi Dylan,
Thank you for taking the time to leave your positive feedback on our service.
Many thanks,
NewLaw Scotland Online Team
After having a car crash Karen went…
After having a car crash Karen went above and beyond to help through all my issues to get the best deal I could of
April 26, 2021
Unprompted review
Reply from NewLaw Scotland
Hello,
We're really pleased to hear that Karen was able to support you after your accident. Thank you for leaving your five star review.
Kind regards,
NewLaw Scotland Online Team
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