Yesterday, Nicholsons came to replace a radiator (Ian and John) and do a full boiler service (Martin). All done quickly and without fuss. I have been using them since 2019 when they installed the sys... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Brian and Martin did an excellent job today. Friendly and professional, they apologised for the time taken, but absolutely no need for that, I’m so grateful that they were thorough! Nicholson installe... See more
Telephoned to make Service appointment. Very pleasant assistant was able to give appt to suit me. Engineers called within the time window. (1st Dec 2025). Spent plenty of time servicing the boiler... See more
Just had ATAG boiler fitted by Nicholson heating services.Had to re-route gas supply and remove hot and cold water tanks.Engineers were very efficient and left rooms near and tidy.Excellent work by ev... See more
Company replied
Company details
Written by the company
We have vast experience in plumbing and heating of all types. We are Gas Safe registered (No. 107357), we do not use sub-contractors and we have a strong family team of fully trained and highly experienced engineers. We specialise in anything from combi swaps to large complex modern heating systems, call or email for a free quotation,.
Contact info
3b Poplar Court , NE23 1WR, Cramlington, United Kingdom
- 01670 730333
- info@nicholsonheatingservices.co.uk
- www.nicholsonheatingservices.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Annual service
The engineer carried out the annual service was prompt and efficient with no mess would recommend this firm without hesitation
Trusted company
Local to us, trusted company. They are prompt, efficient & professional.
Very happy with their service. No issues or complaints.
Boiler service
Just had my annual boiler service (Nicholson also installed it) and it was the usual polite and competent transaction. Always reliable and punctual. Couldn’t ask for more.
Great service
Great service, reminded of service date and kept advised of arrival time. Friendly and efficient service.
Local family firm that have serviced my…
Local family firm that have serviced my gas heating systems for over 10 years. Service engineers always courteous and respectful of my property so happy to continue using them.
Top service
Great communication with a text sent when finished previous job. Professional and courteous engineer.
Excellent service
Excellent service, from arranging a quote to arranging installation. Lads were very friendly, arrived on time, and cleaned up afterwards.
Would definitely recommend.
Efficient
Efficient, reliable and very good at explaining everything. All staff professional, company I would rate very high standards
Have used Nicholson’s for many years…
Have used Nicholson’s for many years and have never had any problems, always pleasant and polite.
Excellent Central Heating Servicing
The service engineer was very prompt, and serviced the boiler very efficiently, leaving everything tidy after the job. We’ve used Nicholsons for several years, and have never had a bad experience, they also fitted a new boiler a few years ago. Would highly recommend
Recently had our boiler serviced
Recently had our boiler serviced. The Engineer was punctual, efficient, respectful and thorough.
He cleared away afterwards and left the area as he had found it.
Great Service
I've been with Nicholsons for many years now and the service has always been excellent. My recently boiler service was performed superbly by a very nice young chap!
I would 100% recommend this company.
Thank you!
We have had boiler servicing from…
We have had boiler servicing from Nicholson Heating Services for over 17 years now and as always the recent service at both our properties was excellent.
Great service
Nicholson offered a prompt and efficient service to remove and replace our two boilers and that is exactly what we received.
Would not recommend , go elsewhere for service
Would not recommend
Having used this company 3 times to service my boiler after the latest visit it started to leak on the pipe work attached to the filter where their engineer had a problem before. I rang the company and they informed me it was not their problem if it leaked after they carried out the work!, I was shocked and will never use again.
To add the service engineer never even cleared all the dead wasps and spiders webs inside the boiler enclosure.
Reliable and efficient
Nicholson’s fitted our boiler 6 years ago and have serviced it yearly since as we joined their service scheme. Have always had excellent service, all staff have been polite, friendly and efficient. Would highly recommend this company.
I have dealt with Nicholson’s for 5…
I have dealt with Nicholson’s for 5 years now since they installed a full heating system in our home. Each year they have serviced the boiler and gas fire. As well as being very efficient and good at their job, the staff are really friendly and helpful. I am a very happy customer and will continue to use their services
High Praise! We have been with Nicholsons now for a…
We have been with Nicholsons now for a few years,and had a new boiler fitted 3 years ago..and joined their Service scheme! Excellent value and well worth it..after a few small problems with the boiler( CO2 sensors) that needed upgrading,which were sorted same day,or next day..we couldn't be happier! Office staff and engineers are excellent..Thank you!
Boiler replacement
Boiler replacement. Clear communication throughout, on time appointments, and knowledgeable staff. Good experience all round.
Good ongoing service and support
Four years on, our boiler has worked well and any problems have been quickly resolved by Nicholson's. They contact us promptly each year to arrange it's annual service and always turn up when they say they will.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








