Very friendly team. Free coffee and water to help yourself to whilst waiting for vehicle to be ready. Dan helped me get our vehicle sorted and made me feel welcome on site whilst I waited.
Company replied
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See what reviewers are saying
Great experience with Northgate team namely Gulam, very helpful and polite. He went above and beyond to keep me mobile with as little down time as possible, the new building is also great with plen... See more
Company replied
I don't normally leave reviews but Northgate's Birmingham branch keep going above and beyond for customer service time and time again. Issues other branches can't help with get given 110% to sort out,... See more
Company replied
Gulam at Birmingham - Great Service Gulam has provided me with great support today after a driver was involved in an RTC, arranged a loan vehicle with no notice, and assisting me with the admin sid... See more
Company replied
Company details
Information provided by various external sources
With over 50,000 vehicles and 50 branches nationwide, Northgate has grown to become the UK's largest B2B light commercial vehicle rental provider. Our mission is to give businesses the reliable vans they need with minimum fuss. This is backed up by a high-quality maintenance programme and 24/7 breakdown cover on all our vehicles, as well as our investment in our own state of the art workshops. Call us today on 0330 042 0790 for more information or visit our website www.northgatevehiclehire.co.uk
Northgate Vehicle Hire
Written by the company
- Whether you need one or 1000+ business vans, our hire options and fleet management services can be tailored to your needs.
- We can do more than just providing the vehicles your business needs. Our growing range of fleet management services can help you reduce costs, improve operating efficiencies, and meet your legal and duty of care obligations. Existing customers can hire more than just vans from Northgate with HGVs, minibuses, cars, 4x4s and luxury cars available at very competitive prices.
Contact info
Park Road, B18 5SR, Birmingham, West Midlands, United Kingdom
- 0121 753 3377
4.7
Excellent
24 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 93% of negative reviews
Typically replies within 24 hours
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The staff specially Faizan
The staff specially Faizan, he is lovely chap. Overall very decent service
January 1, 2024
Unprompted review
Reply from Northgate Vehicle Hire - Birmingham
Thank you so much for taking the time to leave such an encouraging review for Faizan, Yasir. I am sure that he and the Birmingham team will be thrilled to see your positive feedback.
If we can ever be of any further assistance, please don’t hesitate to get in touch and we will be more than happy to help.
Take care.
Simon Cort
Great service by the rental staff & workshop
Great service by the rental staff. Workshop staff were fantastic. Made ensure everything was sorted on the van
March 4, 2024
Unprompted review
Reply from Northgate Vehicle Hire - Birmingham
Thank you Craig. We're delighted to hear about your positive experience with both the rental and workshop staff. It's fantastic that they provided great service and ensured everything was sorted with your van. Our team takes pride in delivering excellent service, and we appreciate your acknowledgment of this.
We look forward to working with you long into the future.
Take care,
Laura Griffiths
COMPANY FLEET OF VANS
HAVING MOVED OUR COMPANY FLEET OF VANS TO NORTHGATE, I AM EXTREMELY HAPPY WITH THE COMMUNICATION AND SERVICE WE ARE RECEIVING. REMOTE SERVICING AT OUR SUB-UNITS AND OPERATIVES HOME ADDRESSES IS WORKING PERFECTLY AND SELINA AND HER TEAM AT THE BIRMINGHAM BRANCH GO ABOVE AND BEYOND TO KEEP OUR VANS ON THE ROAD. KEEP UP THE EXCELLENT WORK!!!
February 23, 2024
Unprompted review
Reply from Northgate Vehicle Hire - Birmingham
Thank you so much for taking the time to leave such an excellent review, Jayne.
It is a pleasure to see that your experience with our Birmingham branch has been such a positive one and I am sure that Selina and the team will be overjoyed to see your feedback.
If we can ever be of any further assistance, please don’t hesitate to get in touch and we will be more than happy to help.
Take care.
Simon Cort
Have only praise for Jamie at…
Have only praise for Jamie at Northgate. Very helpful and helped us resolve our issues with other vehicles we had.
February 24, 2022
Unprompted review
Reply from Northgate Vehicle Hire - Birmingham
Jamie will be so happy to hear of this review! Thank you Susan, I will be sure to pass this over to the relevant Management. We take pride in ensuring all of our customers receive the best customer service so it really is pleasing when we hear that this is exactly what we are doing.
Thanks again!
Laura Griffiths
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