I hired my vehicle from the bolton branch. Very helpful staff including Taylor, Terry and Alex. Very informative and descriptive information on any queries or questions asked. Very efficient with time... See more
Company replied
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We have dealt with Northgate Vehicle Hire for many years, their service and staff are second to none. They are all very professional, knowledgeable and friendly. Glyn Stephens is one of my main contac... See more
Company replied
The process of getting our vehicle was streamlined and very professional. Communication from the contracts team was very good.
Company replied
My 1st experience with the Bolton Branch didn't start off very well, I rang and spoke to a manager who got the Bolton Branch manager Jed to give me a call to sort the problems out. I've got to say J... See more
Company replied
Company details
Information provided by various external sources
With over 50,000 vehicles and 50 branches nationwide, Northgate has grown to become the UK's largest B2B light commercial vehicle rental provider. Our mission is to give businesses the reliable vans they need with minimum fuss. This is backed up by a high-quality maintenance programme and 24/7 breakdown cover on all our vehicles, as well as our investment in our own state of the art workshops. Call us today on 0330 042 0790 for more information or visit our website www.northgatevehiclehire.co.uk
Northgate Vehicle Hire
Written by the company
- Whether you need one or 1000+ business vans, our hire options and fleet management services can be tailored to your needs.
- We can do more than just providing the vehicles your business needs. Our growing range of fleet management services can help you reduce costs, improve operating efficiencies, and meet your legal and duty of care obligations. Existing customers can hire more than just vans from Northgate with HGVs, minibuses, cars, 4x4s and luxury cars available at very competitive prices.
Contact info
Lostock Lane, Lostock, BL6 4BL, Bolton, Greater Manchester, United Kingdom
- 01204 668843
4.7
Excellent
29 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The process of getting our vehicle was…
The process of getting our vehicle was streamlined and very professional. Communication from the contracts team was very good.
January 9, 2026
Unprompted review
Reply from Northgate Vehicle Hire - Bolton
Hi Darren,
Thank you for sharing your experience with us. It’s great to hear that the process felt well organised and ran smoothly from start to finish. Making sure everything is handled clearly and professionally is something we place a lot of importance on, so it’s reassuring to know that came through.
We’re also pleased that the contracts team kept you well informed along the way. Clear communication makes a big difference, and your feedback will be shared with them. We appreciate your support and look forward to working with you again in the future.
Take Care,
Emily
Best customer experience ever
As long as glyn is still working at Northgate Bolton you will have the best customer service and assistance
April 3, 2025
Unprompted review
Reply from Northgate Vehicle Hire - Bolton
Thank you for your fantastic feedback!
We’re delighted to hear that Glyn has provided such excellent customer service and assistance.
I’ll be sure to share your kind words with him.
We truly appreciate your support and look forward to continuing to assist you!
Take Care,
Beth
Great service as always
Great service as always. Glyn and Gaz always really helpful.
March 26, 2025
Unprompted review
Reply from Northgate Vehicle Hire - Bolton
David, that's wonderful to hear!
I'm so glad you had a positive experience with Glyn and Gaz at the Bolton branch and the excellent customer service met with your expectations.
We really appreciate you taking the time to leave us feedback.
Thank you for choosing Northgate.
Take Care,
Beth
Northgate staff.
GLYNN and Gary are excellent, really helpful and nothing is to much trouble. They both go out of there way to make sure everything is straight forward for me and my drivers.
January 28, 2025
Unprompted review
Reply from Northgate Vehicle Hire - Bolton
Thank you for your fantastic feedback, Kevin!
It’s wonderful to hear that Glynn and Gary have been so helpful and accommodating.
Going above and beyond to ensure everything is straightforward for you and your drivers is exactly the level of service we strive for.
I’ll be sure to pass on your kind words to them—they’ll really appreciate it.
Thank you for choosing Northgate.
Take Care,
Beth
Glynn and Gaz are a massive help and…
Glynn and Gaz are a massive help and are always available if I have an issue with my van. They are great with any questions and getting my van booked in for service/maintenance.
January 14, 2025
Unprompted review
Reply from Northgate Vehicle Hire - Bolton
Thank you for sharing your experience Jack!
It's wonderful to hear that Glynn and Gaz have been such a massive help and are always there to assist with your van.
Their dedication to answering your questions and ensuring smooth service and maintenance is greatly appreciated.
We'll make sure to pass along your kind words to them!
Thank you for choosing Northgate.
Take Care,
Beth
Branch satisfaction
Bolton branch have done everything possible to accommodate my fleet needs, last minute is never to short notice.
Thanks to all who make it possible to keep our wheel turning.
December 17, 2024
Unprompted review
Reply from Northgate Vehicle Hire - Bolton
Thank you for your kind words, Daniel!
We’re thrilled to hear that our Bolton branch has been able to meet your fleet needs, even at short notice.
It’s always our goal to keep your wheels turning smoothly, and we’re glad we could deliver the service you rely on.
Your appreciation means a lot to the team, and we’ll be sure to pass on your thanks to everyone involved.
We look forward to continuing to support your business!
Thank you for choosing Northgate.
Take Care,
Beth
Brought my van in with fault Glyn and…
Brought my van in with fault Glyn and Gary went above and beyond to sort it out I was not booked in they sorted it no problem thanks guys
December 13, 2024
Unprompted review
Reply from Northgate Vehicle Hire - Bolton
Thank you so much for your kind words, John!
It’s fantastic to hear that Glyn and Gary were able to assist you so promptly and effectively, even without an appointment.
We’re proud to have such dedicated team members who go the extra mile for our customers.
Thank you for choosing Northgate.
Take Care,
Beth Kell
Top Man at Northgate…
We have dealt with Northgate Vehicle Hire for many years, their service and staff are second to none. They are all very professional, knowledgeable and friendly. Glyn Stephens is one of my main contacts at Northgate and he has helped me many, many times over the years, nothing is ever too much trouble, keep up the excellent work - Thanks Glyn!
December 10, 2024
Unprompted review
Reply from Northgate Vehicle Hire - Bolton
Thank you so much for your continued support over the years!
We’re thrilled to hear such positive feedback about our service and team.
It’s always our goal to provide professional, friendly, and efficient support to our customers, and it’s wonderful to know that Glyn has consistently delivered that level of care.
Your kind words are greatly appreciated, and we’ll be sure to pass along your thanks to Glyn!
Thank you for choosing Northgate.
Have a lovely Christmas!
Take Care,
Beth Kell
We look forward to continuing to assist you and your business for many more years to come.
We took our van for service and as our…
We took our van for service and as our technicians can not work in a spare van due to equipment needed etc, I requested as quick a turnaround as possible from Glynn at Bolton.
I asked for regular feedback as to when our vehicle would be ready in order to enable me to programme works . He was helpful and efficient and ensured our vehicle was back on the road in as short a time as possible.Many thanks
November 20, 2024
Unprompted review
Reply from Northgate Vehicle Hire - Bolton
Thank you for sharing your experience with us Lisa!
We're thrilled to hear that Glynn at our Bolton branch provided such helpful and efficient service.
We understand how important a quick turnaround is, especially when your team relies on specific equipment, so It's great to know you were kept informed and the branch ensured minimal disruption to your schedule.
We'll be sure to pass on your kind words to him.
Thank you for choosing Northgate, we look forward to welcoming you back again in the future!
Have a lovely Christmas ⛄
Take Care,
Beth Kell
Friendly and responsive staff
Friendly and responsive staff. Free hot drinks while you wait. Glynn was amazing with us.
December 3, 2024
Unprompted review
Reply from Northgate Vehicle Hire - Bolton
Hi Bear,
Thank you for taking the time to leave a positive review.
We're delighted to hear that your visit went smoothly and that our team was friendly and responsive 😊 👍
Providing timely and professional service is our goal, and we're glad you appreciated the refreshments during your wait
We look forward to working with you long into the future!
Take Care,
Beth Kell
Reply from Northgate Vehicle Hire - Bolton
Thank you for your 5* review Bobby!
We are so happy to hear you were provided with excellent service by our team at Bolton as this is the service we aim to deliver.
I am sure the team will be really happy to see your comments.
Thank you for choosing Northgate.
Take Care,
Beth Kell
Brilliant service from Joe
November 27, 2024
Unprompted review
Reply from Northgate Vehicle Hire - Bolton
Thank you so much for your lovely feedback, Linzi!
Its wonderful to see you have had wonderful customer service from Joe at our Bolton branch.
Providing a 5* service is what we aim for and its great to see this has been demonstrated during your visit.
Thank you for choosing Northgate 😊
Take Care,
Beth Kell
Amazing service
Great service provided, very friendly and helpful! I would definitely recommend!
November 1, 2024
Unprompted review
Reply from Northgate Vehicle Hire - Bolton
Thank you for your fantastic feedback, Rachel! 🌟
We're thrilled to hear you found the service that we provided friendly and helpful.
Your feedback means a lot to us, and i am sure the team will be over the moon to see your comments
We look forward to welcoming you again in the future! 😊
Thank you for choosing Northgate.
Take Care,
Beth Kell
Vehicle in for service at Bolton…
Vehicle in for service at Bolton workshop. Glynn gas been excellent with communication on booking In and also switching dates due to courtesy vehicle issues.
November 27, 2024
Unprompted review
Reply from Northgate Vehicle Hire - Bolton
Thank you for your feedback, Jason!
We're thrilled to hear about your positive experience at our Bolton workshop.
It's great to know that Glynn provided excellent communication and flexibility with your booking and rescheduling. Your satisfaction is our priority, and we're glad Glynn could make the process seamless for you 😊
We look forward to welcoming you back in the future.
Take Care,
Beth Kell
Northgate Bolton
Great service provided and staff very approachable! would highly recommend!
November 22, 2024
Unprompted review
Reply from Northgate Vehicle Hire - Bolton
Thank you for your fantastic feedback, Jason! 🌟
We're thrilled to hear you found our service great and our staff approachable.
Your recommendation means a lot to us, and we're always here to help whenever you need.
We look forward to welcoming you back in the future! 😊
Thank you for choosing Northgate.
Take Care,
Beth Kell
Great experience Glen Gary Rachel…
Great experience Glen Gary Rachel always welcoming when you arrive in reception really helpful with anything you need would recommend using Noethgate Bolton
November 25, 2024
Unprompted review
Reply from Northgate Vehicle Hire - Bolton
It's fantastic to hear about your great experience at Northgate Bolton.
Glen, Gary, and Rachel will be thrilled to know they made a positive impression with their warm and helpful service.
We truly appreciate your recommendation and look forward to assisting you welcoming you back in the future. 😊🚐
Thank you for choosing Northgate.
Take Care,
Beth Kell
Northgate Vehicle Hire Bolton
I brought my vehicle in for a service on the 16th of October and I just wanted to say how great the experience was and the gentleman on the reception was more than helpful from start to finish, I would definitely recommend the Bolton Branch!
October 16, 2024
Unprompted review
Reply from Northgate Vehicle Hire - Bolton
Thank you for taking the time to share your positive experience with us, Ammie.
We appreciate your kind words about the team at Bolton.
At Northgate, we take pride in our team's dedication to excellent service, and it's wonderful to see that reflected in your feedback.
The staff at the Bolton branch will be thrilled to see your glowing review.
Thank you for choosing Northgate.
Take care,
Beth Kell
I hired my vehicle from the Bolton branch
I hired my vehicle from the bolton branch. Very helpful staff including Taylor, Terry and Alex. Very informative and descriptive information on any queries or questions asked. Very efficient with times as requested of hire. Great personalities and good face to face customer service. Overall great service and would hire from Northgate again ! Keep up the great work guys !
May 1, 2024
Unprompted review
Reply from Northgate Vehicle Hire - Bolton
Hi Ella, thank you so much for your 5 star review!
Its refreshing to hear that our Bolton depot went above and beyond for you.
At Northgate we always aim to go that extra mile for our customers and provide the best service. I can assure you that the team at Bolton will be thrilled to hear about your fantastic feedback in particular Taylor, Terry and Alex.
If you require any further assistance please do not hesitate to contact us.
Thank you for choosing Northgate.
Take Care,
Beth Kell
Great service
Can’t recommend northgate vechicle hire enough! Great service very friendly and they get the job done straight away!
Will use again
Much appreciated
February 12, 2024
Unprompted review
Reply from Northgate Vehicle Hire - Bolton
Thank you so much for taking the time to leave such a great review, James.
It is an absolute pleasure to see what a positive experience that you have had with our Bolton branch, and I am certain that the team there will be overjoyed to see your feedback.
If we can ever be of any further assistance, please don’t hesitate to get in touch and we will be more than happy to help.
Take care.
Simon Cort
Always a quality service and always…
Always a quality service and always looked after. Staff are very nice.
February 1, 2024
Unprompted review
Reply from Northgate Vehicle Hire - Bolton
Thank you for your kind words and for taking the time to share your positive experience with us! We're delighted to hear that you consistently receive a quality service and feel well looked after by our staff. Providing excellent customer service is a priority for us, and it's always rewarding to know that our efforts are making a positive impact on our customers.
Your feedback is valuable to us as we strive to maintain and improve the quality of our services.
Take care,
Laura Griffiths
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