5 stars - Brilliant experience from start to finish Just picked up a new fleet of electric vans through Northgate and couldn't be happier with the experience. The staff were friendly and genuinely... See more
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Location
Switch locationUnit 2c Grovelands Industrial Estate, Longford Road, CV7 9NE Coventry, West Midlands, GB
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See what reviewers are saying
Coventry depot was very accommodating on collection time as I explained I am working away in Lincoln. Staff were very helpful special mention for Dajinder, (Jin) who was extremely helpful polite court... See more
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I had the van serviced and some work done on it at grovelands in cov and thought the engineer was brilliant he explained what he done and what needs doing at a later date normally they just give yo... See more
Company replied
My vehicle broke down on the way to work at 10 PM, and I was stranded until 5:30 AM, waiting for a replacement. It was a long and difficult night, but during that time, I had the absolute pleasure of... See more
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Company details
Information provided by various external sources
With over 50,000 vehicles and 50 branches nationwide, Northgate has grown to become the UK's largest B2B light commercial vehicle rental provider. Our mission is to give businesses the reliable vans they need with minimum fuss. This is backed up by a high-quality maintenance programme and 24/7 breakdown cover on all our vehicles, as well as our investment in our own state of the art workshops. Call us today on 0330 042 0790 for more information or visit our website www.northgatevehiclehire.co.uk
Northgate Vehicle Hire
Written by the company
- Whether you need one or 1000+ business vans, our hire options and fleet management services can be tailored to your needs.
- We can do more than just providing the vehicles your business needs. Our growing range of fleet management services can help you reduce costs, improve operating efficiencies, and meet your legal and duty of care obligations. Existing customers can hire more than just vans from Northgate with HGVs, minibuses, cars, 4x4s and luxury cars available at very competitive prices.
Contact info
Unit 2c Grovelands Industrial Estate, Longford Road, CV7 9NE, Coventry, West Midlands, United Kingdom
- 024 7636 3655
4.8
Excellent
42 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 95% of negative reviews
Typically replies within 24 hours
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Ye was good git my van changes and got…
Ye was good git my van changes and got help emptying my old van and loading into new one
July 15, 2026
Unprompted review
Reply from Northgate Vehicle Hire - Coventry
Hi Scott, thank you for your 5-star review!
We're so pleased to hear that your van changeover went smoothly and that our team was able to help transfer everything from your old van into the new one. We're always happy to go the extra mile to make the process as easy as possible.
Thank you for taking the time to share your experience. We look forward to helping you again in the future!
Take care,
Imogen
Coventry depot was very accommodating…
Coventry depot was very accommodating on collection time as I explained I am working away in Lincoln. Staff were very helpful special mention for Dajinder, (Jin) who was extremely helpful polite courteous and sorted the slight problem out we had with the wording on my insurance policy in a very professional and kind manner. The whole experience from Karl setting up my account to driving my new van which is fantastic was a very pleasant transaction THANK YOU
July 4, 2026
Unprompted review
Reply from Northgate Vehicle Hire - Coventry
Hi Stephen, thank you so much for your fantastic review!
We're delighted to hear that our Coventry team were able to accommodate your collection time and make the whole process as convenient as possible. It's especially wonderful to know that Jin provided such helpful, professional and courteous service, resolving the insurance query with care, and that Karl made setting up your account a smooth experience.
We'll be sure to pass your kind words on to both Jin and Karl—they'll be delighted to hear your feedback. Thank you for choosing Northgate, and we hope you enjoy your new van. We look forward to assisting you again in the future!
Take care,
Imogen
5 stars
5 stars - Brilliant experience from start to finish
Just picked up a new fleet of electric vans through Northgate and couldn't be happier with the experience. The staff were friendly and genuinely helpful throughout, making what could have been a complicated process feel completely straightforward. The handover was smooth and efficient - no unnecessary back and forth, everything was ready to go. We were also really impressed by the range of electric vehicles available; plenty of choice to find the right fit for our fleet needs. Would highly recommend Northgate to any business looking to make the switch to electric. We'll definitely be back.
June 29, 2026
Unprompted review
Reply from Northgate Vehicle Hire - Coventry
Hi Andre, thank you for your fantastic review!
We’re delighted to hear that your experience of collecting your new electric fleet was such a positive one.
It’s wonderful to know that our team made the process straightforward, with a smooth and efficient handover from start to finish. We’re also pleased that our range of electric vehicles helped you find the right fit for your fleet requirements.
Your recommendation means a great deal to us, and we’re thrilled to be supporting your transition to electric vehicles. Thank you for choosing Northgate—we look forward to working with you again and supporting your fleet in the future!
Take care,
Imogen
I had the van serviced and some work…
I had the van serviced and some work done on it at grovelands in cov and thought the engineer was brilliant he explained what he done and what needs doing at a later date normally they just give you the keys back I asked at reception who he was she said that's Glyn so I said he's good
Regards
Mr Gasson (APC COURIER)
March 7, 2026
Unprompted review
Reply from Northgate Vehicle Hire - Coventry
Hi Mr Gasson, thank you for taking the time to leave such a great review.
We're really pleased to hear about your positive experience at our Grovelands Coventry site. It’s fantastic to know that Glyn took the time to explain the work carried out and what may need attention in the future – that level of service really makes a difference.
I’ll be sure to pass your kind feedback on to Glyn and the team, they’ll be delighted to hear it.
Thanks again for your support.
Take care,
Imogen
Jin and Janine were excellent more than…
Jin and Janine were excellent more than helpful, and a credit to your company
March 2, 2026
Unprompted review
Reply from Northgate Vehicle Hire - Coventry
Hi Christopher, thank you so much for your kind feedback!
We’re delighted to hear that Jin and Janine were more than helpful and made such a positive impression. Comments like yours really mean a lot, and we couldn’t agree more — they truly are a credit to the company.
We’ll be sure to pass your lovely words on to them. Thanks again for taking the time to share your experience! 😊
Take care,
Imogen
Quick and professional service !!
Quick and professional service !!
February 24, 2026
Unprompted review
Reply from Northgate Vehicle Hire - Coventry
Thank you for your wonderful feedback, Tomasz! 👏
We’re glad to hear you received such a quick and professional service. It’s always great to know our team is making things smooth and efficient for our customers. 🚗✨
We appreciate you taking the time to share your experience!
Take care,
Emma
Recommended
Really good customer service receptionist was really polite and helpful and the team carrying out the service on my van were brilliant
February 21, 2026
Unprompted review
Reply from Northgate Vehicle Hire - Coventry
Hi Dylan, thank you for your fantastic review!
We’re thrilled to hear that our receptionist made such a positive impression and that the team working on your van delivered brilliant service. Being polite, helpful, and professional is exactly what we strive for, so it’s wonderful to know it made a difference for you.
We really appreciate your feedback and look forward to assisting you again in the future!
Take care,
Imogen
Northgate vehicle Coventry
I was at Northgate vehicle hire in Coventry and found the staff very nice but one of the staff members went above and beyond jin was an absolute legend
February 17, 2026
Unprompted review
Reply from Northgate Vehicle Hire - Coventry
Hi Keith, thank you so much for your fantastic review!
We’re delighted to hear that you found the team at our Coventry branch friendly and helpful — and we’ll be sure to pass your amazing feedback on to Jin. It’s great to know he went above and beyond to make your experience a positive one!
We really appreciate you taking the time to share your experience and hope to see you again soon.
Take care,
Emma
Perfect staff
First time I've dealt with this branch of Northgate and I was really impressed with their professionalism. The staff especially Jin and Janine were fantastic. Best Northgate I've been to with the best staff.
February 11, 2026
Unprompted review
Reply from Northgate Vehicle Hire - Coventry
Hi Elaine, thank you so much for your fantastic review!
We’re delighted to hear that your first experience with our branch made such a great impression. Professionalism and customer service are incredibly important to us, so it’s wonderful to know that came through.
Jin and Janine will be absolutely thrilled to hear your kind words — we’ll be sure to pass the feedback on to them.
Thank you again for choosing us, and we look forward to welcoming you back in the future! 🚗
Take care,
Imogen
Our company uses northgate for Vans
Our company uses northgate for Vans, Coventry being one of the branches local to us. Always had perfect service and they are always helpful and accommodating.
January 23, 2026
Unprompted review
Reply from Northgate Vehicle Hire - Coventry
Hi Dylan, thank you for taking the time to leave such positive feedback!
It’s great to hear that you’ve always had a smooth experience with our Coventry branch and that the team continue to be helpful and accommodating. I’ll be sure to pass your comments on to them.
Thanks again for choosing Northgate — we really value your custom and look forward to supporting you again in the future 😊
Take care,
Emma
Always very friendly and accommodating
Always very friendly and accommodating, offering drinks. Staff are very polite and go above and beyond to make you feel welcome and to help.
January 20, 2026
Unprompted review
Reply from Northgate Vehicle Hire - Coventry
Hi Pete, thank you so much for your kind words!
We’re really pleased to hear that our team made you feel welcome and well looked after. Offering a friendly, accommodating service is very important to us, so your feedback truly means a lot.
We look forward to welcoming you again soon 😊
Take care,
Imogen
Reply from Northgate Vehicle Hire - Coventry
Hi Mark, thank you for your great review!
We’re really glad to hear you found our team helpful and a pleasure to work with. Your kind words mean a lot to us, and we truly appreciate you taking the time to share your experience 😊
We look forward to working with you again!
Take care,
Imogen
Lovely staff especially Jin
Lovely staff especially Jin, she helped me get things sorted really quick and easy. Thanks jin
December 22, 2025
Unprompted review
Reply from Northgate Vehicle Hire - Coventry
Hi Imanul, thank you for your kind feedback 😊
We’re delighted to hear that Jin was able to help you get everything sorted quickly and easily. We’ll be sure to pass on your thanks — she’ll be thrilled to hear it!
We really appreciate you taking the time to share your experience.
Take care,
Imogen
Great staff
Great staff, great experience and great customer service
December 18, 2025
Unprompted review
Reply from Northgate Vehicle Hire - Coventry
Hi Immy, thank you for your kind review! 😊
We’re delighted to hear you had a great experience and received excellent customer service from the team. We really appreciate your support and look forward to welcoming you again soon.
Take care,
Imogen
Lady at front desk was very helpful!
December 15, 2025
Unprompted review
Reply from Northgate Vehicle Hire - Coventry
Hi Charlie, thank you so much for your kind review!
We’re delighted to hear that our front desk team was helpful and made a positive impression.
We really appreciate you taking the time to share your experience and hope to welcome you again soon! 😊
Take care,
Imogen
Northgate coventry
They gave me pizza, made me many cups of tea kept me smiling and were great customer service staff. Deserve a great payrise,and should have a direct line to each depo. Address needs to be clearer on location.
December 12, 2025
Unprompted review
Reply from Northgate Vehicle Hire - Coventry
Hi there, thank you so much for your lovely and fun review!
We’re really pleased to hear the team kept you smiling — with great service, plenty of tea, and even some pizza. It’s wonderful to know they made your visit such a positive one.
We’ll be sure to share your kind words with the team, and we also appreciate your feedback about making the location details clearer — that’s very helpful, and we’ll look into improving this.
Thanks again for taking the time to leave your review. We’re delighted you felt so well looked after!
Take care,
Imogen
Excellent service
Excellent service, Jin was excellent to deal with, whole experience was brilliant.
Would recommend to everyone.
December 12, 2025
Unprompted review
Reply from Northgate Vehicle Hire - Coventry
Hi Mo, thank you so much for your wonderful review!
We're delighted to hear that you received excellent service and that Jin made the experience so positive.
It’s great to know everything was brilliant from start to finish — and we truly appreciate your recommendation.
Thanks again for taking the time to share your feedback!
Take care,
Imogen
The Grest place whole experience here is great.
The whole experience here is great.
All the staff are exceptionally hard working and efficient even when getting me back on road asap being a tradesman.
I'm sure there will be a next time.
October 22, 2025
Unprompted review
Reply from Northgate Vehicle Hire - Coventry
Hi Matt, thank you for your kind words!
We’re delighted to hear that our team provided hardworking and efficient service, especially when getting you back on the road quickly. As a tradesman, we know how important that is!
We’ll be ready to help whenever the next time comes.
Take care,
Imogen
Great customer service from Paul E and…
Great customer service from Paul E and Alika. Fast turn around of temporary loan vehicle.
October 2, 2025
Unprompted review
Reply from Northgate Vehicle Hire - Coventry
Hi Paul, thank you for your great feedback!
We are pleased to hear that you were satisfied with the speedy turn around with being supplied a loan vehicle. Paul and Alika will be thrilled to hear about your review!
If you need anything, please don't hesitate to reach out! 🙂
Take care,
Imogen
A1 service thank you
July 10, 2025
Unprompted review
Reply from Northgate Vehicle Hire - Coventry
Hi Shaun, Thank you so much for your kind words and for taking the time to leave us a review!
We're thrilled to hear you received great service – that’s exactly what we aim for. 😊
If there’s anything else we can help with, don’t hesitate to reach out. We look forward to serving you again!
Take care,
Imogen
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