Delivered car spot on in time to my home address thank you. Top condition clean inside out and the bloke who delivered, Darren, took his time to answer all of my questions in details, always polite an... See more
Company replied
Location
Switch locationColwood Lane, Haywards Heath, RH17 5UE Warninglid, West Sussex, GB
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See what reviewers are saying
Friendly staff at front desk, very helpful. The job was done quicker than expected , which was a nice surprise . Jake Evans came out with our keys , he was very polite , smiling and good eye conta... See more
Company replied
Extremely helpful staff, specially Paul & Alika. Come here too often to admit but these guys are always so helpful, polite, good laugh and they always go the extra mile.
Company replied
The two ladies on reception were very welcoming and helpful, and workshop Jake had me back on the road in no time at all . Thanks again . Dan , technical surfaces!
Company replied
Company details
Information provided by various external sources
With over 50,000 vehicles and 50 branches nationwide, Northgate has grown to become the UK's largest B2B light commercial vehicle rental provider. Our mission is to give businesses the reliable vans they need with minimum fuss. This is backed up by a high-quality maintenance programme and 24/7 breakdown cover on all our vehicles, as well as our investment in our own state of the art workshops. Call us today on 0330 042 0790 for more information or visit our website www.northgatevehiclehire.co.uk
Northgate Vehicle Hire
Written by the company
- Whether you need one or 1000+ business vans, our hire options and fleet management services can be tailored to your needs.
- We can do more than just providing the vehicles your business needs. Our growing range of fleet management services can help you reduce costs, improve operating efficiencies, and meet your legal and duty of care obligations. Existing customers can hire more than just vans from Northgate with HGVs, minibuses, cars, 4x4s and luxury cars available at very competitive prices.
Contact info
Colwood Lane, Haywards Heath, RH17 5UE, Warninglid, West Sussex, United Kingdom
- 01293 522 225
4.9
Excellent
182 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 96% of negative reviews
Typically replies within 24 hours
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See how their reviews and ratings are sourced, scored, and moderated.
Seen at 8 on a walk in
Seen at 8 on a walk in
Van went straight in
Reception friendly and efficient
June 18, 2026
Unprompted review
Reply from Northgate Vehicle Hire - Crawley
Hi Charlie, thank you for your great review!
We're delighted to hear that you were able to be seen promptly as a walk-in customer and that your van went straight into the workshop.
It's also wonderful to know that you found our reception team friendly and efficient. Providing a smooth and hassle-free experience is exactly what we aim for.
Thank you for taking the time to share your feedback, and we look forward to assisting you again in the future!
Take care,
Imogen
Smooth and efficient service
Smooth and efficient service. Darren was friendly and patient, answered all my questions effectively.
June 15, 2026
Unprompted review
Reply from Northgate Vehicle Hire - Crawley
Hi there, thank you for your fantastic review!
We're delighted to hear that you received smooth and efficient service. It's great to know that Darren was friendly, patient, and took the time to answer all of your questions effectively.
We'll be sure to pass on your kind feedback to Darren. Thank you for taking the time to share your experience, and we look forward to assisting you again in the future!
Take care,
Imogen
Helpful and knowledgeable staff
Helpful and knowledgeable staff, got us in within half hour even though we weren't expected!
June 10, 2026
Unprompted review
Reply from Northgate Vehicle Hire - Crawley
Hi Darren, thank you for your great review!
We're delighted to hear that our helpful and knowledgeable team were able to accommodate you at short notice and get you seen within half an hour, even though you weren't expected. Providing flexible and efficient service is something we strive for, so it's wonderful to know we could help.
We appreciate your feedback and look forward to assisting you again in the future!
Take care,
Imogen
Paul & Anwaar
Paul & Anwaar, was great. When I arrived vehicle was waiting for me freshly cleaned and ready to go! Polite and efficient what else can you ask for!
June 9, 2026
Unprompted review
Reply from Northgate Vehicle Hire - Crawley
Hi Robert,
Thank you for taking the time to share your experience.
We’re delighted to hear that Paul and Anwaar made everything smooth and welcoming for you, and that your vehicle was ready and freshly cleaned. A fats and efficient service is what we always aim to provide.
Your kind words mean a lot, and we’ll make sure they’re passed on to the team.
Thank again,
Emily
Darren arrived 10 minutes early and…
Darren arrived 10 minutes early and kept me up to date on his journey. Communication was 10 out of 10
June 5, 2026
Unprompted review
Reply from Northgate Vehicle Hire - Crawley
Hi Alfie, thank you for your fantastic review!
We're delighted to hear that Darren provided such excellent communication and kept you fully updated throughout. Your kind words about his 10/10 service are greatly appreciated, and we’ll be sure to pass your feedback on to Darren and the wider team. 🌟👏
Thank you for taking the time to share your feedback with us!
Take care,
Emma
3rd visit here and all been great
3rd visit here and all been great. Paul E gave great customer service and was a pleasure. Also good coffee too
June 2, 2026
Unprompted review
Reply from Northgate Vehicle Hire - Crawley
Hi Gareth, thank you for your fantastic review!
We're delighted to hear that your third visit was just as positive as the previous ones. It's great to know that Paul E provided excellent customer service and made your experience such a pleasant one. We're also pleased that the coffee hit the mark too!
We really appreciate your continued support and look forward to welcoming you back again soon.
Take care,
Imogen
Paul Butler delivered my rental car and…
Paul Butler delivered my rental car and was professional, polite and provided the information I needed. The speed with which my car arrived was brilliant, seamless service from Northgate Crawley.
May 28, 2026
Unprompted review
Reply from Northgate Vehicle Hire - Crawley
Hi Tash, thank you for your wonderful feedback!
We’re delighted to hear that Paul Butler provided such a professional and polite service and made sure you had all the information you needed. It’s also great to know the delivery was quick and seamless from our Northgate Crawley team.
We really appreciate you taking the time to share your experience and hope to assist you again in the future!
Take care,
Imogen
I arrived for the service 2 hours early…
I arrived for the service 2 hours early and they saw me straight away. The van was ready extremely quickly. Couldn’t fault it
May 22, 2026
Unprompted review
Reply from Northgate Vehicle Hire - Crawley
Hi Kane, thank you for your great feedback!
We’re really pleased to hear that our friendly and helpful team did everything possible to get you back on the road without delay. Providing efficient service and support is always our priority, so it’s wonderful to know we delivered a positive experience.
We truly appreciate your review!
Take care,
Imogen
Very impressed with the speed and…
Very impressed with the speed and friendliness of all staff involved, thank you very much
May 22, 2026
Unprompted review
Reply from Northgate Vehicle Hire - Crawley
Hi Leon, thank you so much for your kind feedback!
We’re delighted to hear you were impressed with both the speed of service and the friendliness of our team. Your comments mean a lot to us, and we’ll be sure to share them with everyone involved.
We really appreciate your support!
Take care,
Imogen
Amazing service
Amazing service , Rita and Paul are amazing and very helpful and would recommend using northgate for any van or rental
May 18, 2026
Unprompted review
Reply from Northgate Vehicle Hire - Crawley
Hi Aaron, thank you so much for the fantastic review!
We’re delighted to hear you received amazing service from Rita and Paul. They’ll be so pleased to know their helpful support made such a positive impression.
We truly appreciate your recommendation and look forward to helping you again with any future van hire or rental needs!
Take care,
Imogen
Great staff with the Hire Desk Team
Great treatment from the Hire Desk Team in repairing my work van. Always great staff. Would bring my van back here again.
May 15, 2026
Unprompted review
Reply from Northgate Vehicle Hire - Crawley
Hi Scott, thank you so much for your kind review!
We’re really pleased to hear that the Hire Desk Team looked after you and got your work van repaired quickly and professionally. Your feedback means a lot to the team, and we truly appreciate your continued trust in us.
We look forward to welcoming you back again in the future!
Take care,
Imogen
Brilliant service!!
Brilliant service. Can’t fault it from the beginning to the end when they dropped the hired car off to me.
May 15, 2026
Unprompted review
Reply from Northgate Vehicle Hire - Crawley
Hi Nikki, thank you for the fantastic review!
We’re delighted to hear you had such a positive experience from start to finish, including the hire car drop-off. Providing smooth and hassle-free service is what we strive for, so it’s wonderful to know we delivered.
We truly appreciate your support and look forward to assisting you again in the future!
Take care,
Imogen
Great
Paul Woods from the Crawley branch was great, friendly and really conscientious. A great experience.
May 13, 2026
Unprompted review
Reply from Northgate Vehicle Hire - Crawley
Hi Jo, thank you for your fantastic feedback!
We’re delighted to hear that Paul Woods at our Crawley branch provided such a friendly and conscientious service and made your experience a great one. We’ll be sure to pass your kind words on to Paul — he’ll really appreciate it.
Thanks again for taking the time to leave a review!
Take care,
Imogen
Crawley branch
Took my van down for a service and was greeted by Rita and Paul, both very professional and kept me up to date with everything.
May 11, 2026
Unprompted review
Reply from Northgate Vehicle Hire - Crawley
Hi Kieran, thank you for taking the time to leave us a review!
We’re so pleased to hear that Rita and Paul looked after you so well during your van service. Providing professional service and keeping our customers informed every step of the way is really important to us, so your feedback means a lot.
We’ll be sure to pass your kind comments on to them both!
Take care,
Imogen
Paul looked after me today
Paul looked after me today. Great service from him as always. Made the whole experience simple. Kept me informed throughout the works and friendly face to chat to. Cheers Paul!
May 8, 2026
Unprompted review
Reply from Northgate Vehicle Hire - Crawley
Hi Martin, thank you for the fantastic review!
We’re so pleased to hear that Paul took great care of you and made the whole experience simple and stress-free. Keeping customers informed and providing friendly service is exactly what we strive for, and we’ll be sure to pass your kind words on to him.
Thanks again for your continued support!
Take care,
Imogen
Great service and customer care
Great service, very helpful excellent customer service to both Paul and Alika.
May 5, 2026
Unprompted review
Reply from Northgate Vehicle Hire - Crawley
Hi Zoe, thank you for your kind feedback!
We’re so pleased to hear you received great service and found the team helpful. Paul and Alika will be delighted to know their excellent customer service made a positive impression.
We really appreciate you taking the time to share your experience and hope to see you again soon!
Take care,
Imogen
Made me feel welcome with tea and…
Made me feel welcome with tea and biscuits can't fault them at all Paul E and Alika where great
May 1, 2026
Unprompted review
Reply from Northgate Vehicle Hire - Crawley
Hi Henry, thank you for your lovely review!
We’re really pleased to hear you felt so welcome and enjoyed the tea and biscuits while you were with us. It’s great to know Paul E and Alika looked after you so well—they’ll be delighted to hear your kind feedback.
We really appreciate you taking the time to share your experience.
Kind regards,
Take care,
Imogen
Paul and Alika were very very helpful
Paul and Alika were very very helpful
They were extremely friendly when I had to wait 4 hours in the office.
Thank you very much
May 1, 2026
Unprompted review
Reply from Northgate Vehicle Hire - Crawley
Hi Kyle, thank you for your kind review.
We’re really pleased to hear that Paul and Alika were so helpful and friendly, especially while you were waiting. We understand that a longer wait isn’t ideal, so it’s great to know they made the experience more comfortable for you.
I’ll be sure to pass your thanks on to them—they’ll really appreciate it.
Take care,
Imogen
Great service from start to fishing…
Great service from start to fishing from Paul E & Alika
April 30, 2026
Unprompted review
Reply from Northgate Vehicle Hire - Crawley
Hi Dean, thank you for your kind review!
We're delighted to hear you received great service from start to finish. Paul E and Alika will be really pleased to know they made such a positive impression.
We truly appreciate your feedback and hope to welcome you back again soon!
Take care,
Imogen
Reply from Northgate Vehicle Hire - Crawley
Hi Benson, thank you for your kind feedback!
We’re really pleased to hear you found the team friendly, helpful, and accommodating.
It means a lot to us, and we hope to welcome you back again soon!
Take care,
Imogen
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