Northgate Vehicle Hire - Huddersfield Reviews 

97
TrustScore 5 out of 5

4.9

Red Doles Lane, Leeds Road Trade Park, HD2 1YF Huddersfield, West Yorkshire, GB


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Rated 5 out of 5 stars

Great experience at Northgate. Staff are professional and courteous. Mo behind the desk sorted out a vehicle swap without issue and the garage staff got the vehicle sorted in quickly Thanks

Company replied

Rated 5 out of 5 stars

The staff are super friendly, professional, and always go the extra mile to help whenever we need it. Vehicles are always clean, reliable, and ready on time. Anytime anyone from the company Amey i wor... See more

Company replied

Rated 5 out of 5 stars

Any issues I have with my vehicle I always try to go back to Umer & Ash at the Huddersfield branch! As they always do what they can to make sure my vehicle is sorted. Great branch! Dan

Company replied

Rated 5 out of 5 stars

Great set of guys at the Huddersfield branch. Polite and can’t do enough for you. Mo and Umer on reception managed to jiggle some things around for me so I could get my van back sooner with being on n... See more

Company replied


Company details

  1. Van Rental Agency

Information provided by various external sources

With over 50,000 vehicles and 50 branches nationwide, Northgate has grown to become the UK's largest B2B light commercial vehicle rental provider. Our mission is to give businesses the reliable vans they need with minimum fuss. This is backed up by a high-quality maintenance programme and 24/7 breakdown cover on all our vehicles, as well as our investment in our own state of the art workshops. Call us today on 0330 042 0790 for more information or visit our website www.northgatevehiclehire.co.uk

Northgate Vehicle Hire

Written by the company

Whether you need one or 1000+ business vans, our hire options and fleet management services can be tailored to your needs.
We can do more than just providing the vehicles your business needs. Our growing range of fleet management services can help you reduce costs, improve operating efficiencies, and meet your legal and duty of care obligations. Existing customers can hire more than just vans from Northgate with HGVs, minibuses, cars, 4x4s and luxury cars available at very competitive prices.

Contact info

  • Red Doles Lane, Leeds Road Trade Park, HD2 1YF, Huddersfield, West Yorkshire, United Kingdom

  • 0330 012 3820

4.9

Excellent

TrustScore 5 out of 5

97 reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 96% of negative reviews

Typically replies within 48 hours

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4.9

All reviews

(97)

1,456 reviews in the last 12 months

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Rated 5 out of 5 stars

Absolutely amazing service every time…

Absolutely amazing service every time from Umer, Mo and the team at Northgate Huddersfield branch

They’re always happy to try and adapt to our needs

We wouldn’t go anywhere else

November 7, 2025
Unprompted review
Northgate Vehicle Hire - Huddersfield logo

Reply from Northgate Vehicle Hire - Huddersfield

Hi David, thank you so much for your fantastic review!

We’re delighted to hear that Umer, Mo, and the whole Huddersfield team consistently provide you with amazing service. They’ll be so pleased to know their efforts to go the extra mile are appreciated!

It’s wonderful to have your continued trust and loyalty — we truly value your support and look forward to working with you for many years to come.

Take care,
Imogen

Rated 5 out of 5 stars

called in at the Huddersfield branch…

called in at the Huddersfield branch for a minor repair, Ash was fast to get the issue booked in and resolved quick.

October 20, 2025
Unprompted review
Northgate Vehicle Hire - Huddersfield logo

Reply from Northgate Vehicle Hire - Huddersfield

Hi Rick, thanks for taking the time to share your experience!

We’re glad Ash was able to get your minor repair booked in and sorted out quickly. We always aim to provide fast and efficient service, and it’s great to hear that we hit the mark for you.

Looking forward to helping you again in the future!

Take care,
Imogen

Rated 5 out of 5 stars

Huddersfield is brilliant

Huddersfield is brilliant. Ash sorts us out quick sticks!

October 20, 2025
Unprompted review
Northgate Vehicle Hire - Huddersfield logo

Reply from Northgate Vehicle Hire - Huddersfield

Hi Mick, thanks for the shout-out!

We’re thrilled to hear Huddersfield is doing a brilliant job, and Ash sounds like a real superstar! We’ll be sure to pass on your kind words.

Looking forward to helping you out again soon!

Take care,
Imogen

Rated 5 out of 5 stars

Absolutely great service umer on…

Absolutely great service umer on reception got my van straight into the work shop when my brakes were faulty Gary in the work shop did an amazing job less then an hour and back on the road great service

October 3, 2025
Unprompted review
Northgate Vehicle Hire - Huddersfield logo

Reply from Northgate Vehicle Hire - Huddersfield

Hi Karl, thank you for the brilliant review!

We're so pleased to hear Umer was able to get your van straight into the workshop and that Gary got you safely back on the road so quickly. It’s great to know the team could sort the brake issue efficiently and get you moving again in under an hour!

We really appreciate your kind words and will be sure to pass them on to both Umer and Gary – they’ll be chuffed to hear your feedback. Thanks again for choosing us!

Take care,
Imogen

Rated 5 out of 5 stars

Great customer service team

I had a long term hire which after 10 months developed a fault, Umer on the front desk could not have been more helpful, searching and acquiring a newer and more suitable van for me. Pete and Chris made the whole on/off hire process as smooth as possible. Thanks guys 5* service.

September 17, 2025
Unprompted review
Northgate Vehicle Hire - Huddersfield logo

Reply from Northgate Vehicle Hire - Huddersfield

Hi there, thank you so much for your fantastic review!

We’re delighted to hear that Umer, Pete, and Chris were able to make your long-term hire experience smooth and hassle-free. It’s great to know we could find a newer, more suitable van for you when the fault occurred.

We really appreciate your kind words and the 5-star rating—it means a lot to the team! If you ever need anything else, we’re here to help.

Take care,
Imogen

Rated 5 out of 5 stars

Exemplary service from Huddersfield branch

We’ve had nothing but exemplary service from Northgate Vehicle Hire. The team is always attentive to our needs, and whenever our van is in for service, we’re provided with a clean, reliable replacement without any hassle.

I’ve mostly dealt with Mo Umer, who has been fantastic – always polite, professional, and ready to answer any questions we might have. The Huddersfield branch, in particular, deserves recognition for their outstanding customer service. Every visit starts with a friendly smile, and we always feel listened to and well looked after.

A truly reliable company with a brilliant team – highly recommended.

September 15, 2025
Unprompted review
Northgate Vehicle Hire - Huddersfield logo

Reply from Northgate Vehicle Hire - Huddersfield

Hi Luke, thank you so much for your wonderful feedback!

We're absolutely delighted to hear that you've consistently received exemplary service from our team, especially at the Huddersfield branch. Providing a smooth, reliable experience – from vehicle servicing to replacement vans – is exactly what we aim for, so it's great to know we're hitting the mark.

A special thanks for highlighting Mo Umer – we'll be sure to pass on your kind words to him. He and the team will be thrilled to know their efforts are so appreciated.

Thanks again for your continued support and recommendation – it truly means a lot to us!

Take care,
Imogen

Rated 5 out of 5 stars

Chris and umer went above and beyond to…

Chris and umer went above and beyond to find a suitable vehicle to fit my needs for work.

September 15, 2025
Unprompted review
Northgate Vehicle Hire - Huddersfield logo

Reply from Northgate Vehicle Hire - Huddersfield

HI Reece, thank you for your kind words!

We’re so pleased to hear that Chris and Umer went above and beyond to find the perfect vehicle for your work needs. They’ll be delighted to know their efforts made a difference.

We’re here whenever you need us!

Take care,
Imogen

Rated 5 out of 5 stars

Excellent service from our delivery…

Excellent service from our delivery driver Pete

August 27, 2025
Unprompted review
Northgate Vehicle Hire - Huddersfield logo

Reply from Northgate Vehicle Hire - Huddersfield

Hi Paul, thank you so much for the kind words!

Pete will be thrilled to hear you had an excellent experience with him.

We really appreciate you taking the time to share your feedback!

Take care,
Imogen

Rated 5 out of 5 stars

Polite and helpful staff provide…

Polite and helpful staff provide reassurance and quick advice and work to make you feel listened too

August 28, 2025
Unprompted review
Northgate Vehicle Hire - Huddersfield logo

Reply from Northgate Vehicle Hire - Huddersfield

Hi Steven, thank you for taking the time to leave such kind feedback.

We're really pleased to hear that our team made you feel listened to and supported. Providing reassurance, clear advice, and a helpful experience is exactly what we aim for, so it's great to know that came across.

We truly appreciate your review and look forward to welcoming you again in the future.

Take care,
Imogen

Rated 5 out of 5 stars

Helpful reliable staff

August 26, 2025
Unprompted review
Northgate Vehicle Hire - Huddersfield logo

Reply from Northgate Vehicle Hire - Huddersfield

Thank you for your kind words, Johnny! We’re glad our staff could provide helpful and reliable service. We appreciate your review!

Take care,
Emma

Rated 5 out of 5 stars

The staff were so kind at the…

The staff were so kind at the Huddersfield branch.
They found my Wallet in the hired car that I returned and gladly informed me that they had found it.
Very much appreciated

July 17, 2025
Unprompted review
Northgate Vehicle Hire - Huddersfield logo

Reply from Northgate Vehicle Hire - Huddersfield

Hi Chris, thank you for your kind words!

We're really glad the team at our Huddersfield branch were able to help and get your wallet back to you. It's always great to hear when our staff go the extra mile.

We’ll be sure to pass on your thanks to them!

Take care,
Imogen

Rated 5 out of 5 stars

Northgate vehicle hire Huddersfield are spot on and perfect!

The staff are super friendly, professional, and always go the extra mile to help whenever we need it. Vehicles are always clean, reliable, and ready on time. Anytime anyone from the company Amey i work for, Umer, mo and the team make the whole process smooth and stress-free. I wouldn’t hesitate to recommend them to anyone thinking about using their great services.

August 13, 2025
Unprompted review
Northgate Vehicle Hire - Huddersfield logo

Reply from Northgate Vehicle Hire - Huddersfield

Hi Ben, thank you so much for your fantastic review!

We’re thrilled to hear that Umer, Mo, and the whole team have made your experience smooth, stress-free, and enjoyable. It means a lot to us that you find our staff friendly and professional, and that our vehicles consistently meet your expectations. Your recommendation is truly appreciated!

Looking forward to continuing to support you and the team at Amey.

Take care,
Imogen

Rated 5 out of 5 stars

Brilliant customer service from mo/umer…

Brilliant customer service from mo/umer
No issues at all 10/10

August 7, 2025
Unprompted review
Northgate Vehicle Hire - Huddersfield logo

Reply from Northgate Vehicle Hire - Huddersfield

Hi Daviinci, Thank you so much for the fantastic 10/10 review! We’re thrilled to hear that Mo and Umer provided brilliant customer service with no issues at all.

We really appreciate your kind words and look forward to helping you again in the future!

Take care,
Imogen

Rated 5 out of 5 stars

Unexpected issue when van was in for…

Unexpected issue when van was in for service Ashley went out of her way to resolve it.

August 8, 2025
Unprompted review
Northgate Vehicle Hire - Huddersfield logo

Reply from Northgate Vehicle Hire - Huddersfield

Hello Rob, thanks so much for your 5-star feedback!
We’re really pleased to hear that Ashley went above and beyond to resolve the unexpected issue during your van’s service. It’s great to know her efforts made a positive difference.
We’ll be sure to share your kind words with her!

Take care,
Emma

Rated 5 out of 5 stars

Yorkshires best hire service

Friendly and professional service
No problems fast an efficient .
I have been to lots of hire companies
This has been the best.

August 7, 2025
Unprompted review
Northgate Vehicle Hire - Huddersfield logo

Reply from Northgate Vehicle Hire - Huddersfield

Hi Robert , thank you so much for your kind words!
We’re delighted to hear you found our service friendly, professional, and efficient. It means a lot that you consider us the best among many hire companies!
I’m sure the whole team will be thrilled to hear your feedback.
Thank you for choosing Northgate!

Take care,
Emma

Rated 5 out of 5 stars

Umer and Mo at Huddersfield are amazing…

Umer and Mo at Huddersfield are amazing perfect customer service and fast turnaround on emails.

August 4, 2025
Unprompted review
Northgate Vehicle Hire - Huddersfield logo

Reply from Northgate Vehicle Hire - Huddersfield

Hi Louie, thank you for your wonderful feedback!

We’re so glad to hear that Umer and Mo at Huddersfield provided you with perfect customer service and a fast turnaround. We’ll be sure to share your kind words with them!

Thanks again for choosing us—we look forward to assisting you again soon.

Take care,
Imogen

Rated 5 out of 5 stars

Mo/umer/workshop in huddersfield was…

Mo/umer/workshop in huddersfield was brilliant great customer service,and their was no long waiting,great guy.

August 1, 2025
Unprompted review
Northgate Vehicle Hire - Huddersfield logo

Reply from Northgate Vehicle Hire - Huddersfield

Hi Isaac, thank you so much for your fantastic feedback!

We’re thrilled to hear that Mo, Umer, and the workshop team in Huddersfield provided you with brilliant service and quick turnaround.

We’ll be sure to pass your kind words along—they’ll be delighted! Looking forward to helping you again in the future.

Take care,
Imogen

Rated 5 out of 5 stars

Great service

Great service, the car I was given by the Sheffield branch did not have a sat nav and the Huddersfield branch managed to sort it quickly.

Thank you Umer for excellent customer service

July 26, 2025
Unprompted review
Northgate Vehicle Hire - Huddersfield logo

Reply from Northgate Vehicle Hire - Huddersfield

Hi Sofia, thank you for your fantastic feedback!

We’re glad to hear that the Sheffield branch was able to quickly sort out the sat nav issue for you. Umer will be thrilled to hear your kind words about his excellent customer service!

We really appreciate you taking the time to share your experience and look forward to assisting you again in the future.

Take care,
Imogen

Rated 5 out of 5 stars

Positive experience.

Umer was extremely helpful, and very professional. Can't fault the service at the branch.

July 24, 2025
Unprompted review
Northgate Vehicle Hire - Huddersfield logo

Reply from Northgate Vehicle Hire - Huddersfield

Hi Martyn, thank you so much for your kind words and for taking the time to leave a review!

We're thrilled to hear that Umer was able to assist you and that you had such a positive experience at the branch. We'll be sure to pass your lovely feedback on to him – it will mean a lot.

We really appreciate your support and hope to see you again soon!

Take care,
Imogen

Rated 5 out of 5 stars

This is the end of an era

This is the end of an era. After hiring vans from Northgate for over 6 years I am now retiring and as such have no need for a van. Over the years I have always found staff at the Huddersfield depot would go the extra mile, whether it was arranging servicing at times that were convenient to the needs of my business ,or arranging replacement vehicles at very short notice on the odd occasion a vehicle broke down. Today was no exception Chris and Umar dealt with the offhire process in a timely and professional manner. I have in the past, and will in the future have no hesitation in recommending the Huddersfield branch of Northgate to my business friends. Once again thanks for your help over the years I have really appreciated it.

July 17, 2025
Unprompted review
Northgate Vehicle Hire - Huddersfield logo

Reply from Northgate Vehicle Hire - Huddersfield

Hi David, thank you so much for your heartfelt review.

It truly means a lot to all of us at Northgate, especially the team at our Huddersfield branch. We're honoured to have been part of your journey over the past 6 years, and it's been a genuine pleasure supporting your business throughout that time.

Your kind words about Chris, Umar, and the rest of the team are greatly appreciated, and we'll make sure they're passed on. We're glad we could make a positive difference and help things run smoothly whenever you needed us.

While we're sad to see this chapter close, we wish you a very happy and well-deserved retirement. Please know that you're always welcome at Northgate, and we thank you sincerely for the trust you've placed in us—and for your recommendation.

All the very best for the future,
Imogen and The Northgate Team 🚐

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