Great experience at Northgate. Staff are professional and courteous. Mo behind the desk sorted out a vehicle swap without issue and the garage staff got the vehicle sorted in quickly Thanks
Company replied
Red Doles Lane, Leeds Road Trade Park, HD2 1YF Huddersfield, West Yorkshire, GB
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Great experience at Northgate. Staff are professional and courteous. Mo behind the desk sorted out a vehicle swap without issue and the garage staff got the vehicle sorted in quickly Thanks
Company replied
The staff are super friendly, professional, and always go the extra mile to help whenever we need it. Vehicles are always clean, reliable, and ready on time. Anytime anyone from the company Amey i wor... See more
Company replied
Any issues I have with my vehicle I always try to go back to Umer & Ash at the Huddersfield branch! As they always do what they can to make sure my vehicle is sorted. Great branch! Dan
Company replied
Great set of guys at the Huddersfield branch. Polite and can’t do enough for you. Mo and Umer on reception managed to jiggle some things around for me so I could get my van back sooner with being on n... See more
Company replied
With over 50,000 vehicles and 50 branches nationwide, Northgate has grown to become the UK's largest B2B light commercial vehicle rental provider. Our mission is to give businesses the reliable vans they need with minimum fuss. This is backed up by a high-quality maintenance programme and 24/7 breakdown cover on all our vehicles, as well as our investment in our own state of the art workshops. Call us today on 0330 042 0790 for more information or visit our website www.northgatevehiclehire.co.uk
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Red Doles Lane, Leeds Road Trade Park, HD2 1YF, Huddersfield, West Yorkshire, United Kingdom
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Absolutely amazing service every time from Umer, Mo and the team at Northgate Huddersfield branch
They’re always happy to try and adapt to our needs
We wouldn’t go anywhere else

Reply from Northgate Vehicle Hire - Huddersfield
called in at the Huddersfield branch for a minor repair, Ash was fast to get the issue booked in and resolved quick.

Reply from Northgate Vehicle Hire - Huddersfield
Huddersfield is brilliant. Ash sorts us out quick sticks!

Reply from Northgate Vehicle Hire - Huddersfield
Absolutely great service umer on reception got my van straight into the work shop when my brakes were faulty Gary in the work shop did an amazing job less then an hour and back on the road great service

Reply from Northgate Vehicle Hire - Huddersfield
I had a long term hire which after 10 months developed a fault, Umer on the front desk could not have been more helpful, searching and acquiring a newer and more suitable van for me. Pete and Chris made the whole on/off hire process as smooth as possible. Thanks guys 5* service.

Reply from Northgate Vehicle Hire - Huddersfield
We’ve had nothing but exemplary service from Northgate Vehicle Hire. The team is always attentive to our needs, and whenever our van is in for service, we’re provided with a clean, reliable replacement without any hassle.
I’ve mostly dealt with Mo Umer, who has been fantastic – always polite, professional, and ready to answer any questions we might have. The Huddersfield branch, in particular, deserves recognition for their outstanding customer service. Every visit starts with a friendly smile, and we always feel listened to and well looked after.
A truly reliable company with a brilliant team – highly recommended.

Reply from Northgate Vehicle Hire - Huddersfield
Chris and umer went above and beyond to find a suitable vehicle to fit my needs for work.

Reply from Northgate Vehicle Hire - Huddersfield
Excellent service from our delivery driver Pete

Reply from Northgate Vehicle Hire - Huddersfield
Polite and helpful staff provide reassurance and quick advice and work to make you feel listened too

Reply from Northgate Vehicle Hire - Huddersfield

Reply from Northgate Vehicle Hire - Huddersfield
The staff were so kind at the Huddersfield branch.
They found my Wallet in the hired car that I returned and gladly informed me that they had found it.
Very much appreciated

Reply from Northgate Vehicle Hire - Huddersfield
The staff are super friendly, professional, and always go the extra mile to help whenever we need it. Vehicles are always clean, reliable, and ready on time. Anytime anyone from the company Amey i work for, Umer, mo and the team make the whole process smooth and stress-free. I wouldn’t hesitate to recommend them to anyone thinking about using their great services.

Reply from Northgate Vehicle Hire - Huddersfield
Brilliant customer service from mo/umer
No issues at all 10/10

Reply from Northgate Vehicle Hire - Huddersfield
Unexpected issue when van was in for service Ashley went out of her way to resolve it.

Reply from Northgate Vehicle Hire - Huddersfield
Friendly and professional service
No problems fast an efficient .
I have been to lots of hire companies
This has been the best.

Reply from Northgate Vehicle Hire - Huddersfield
Umer and Mo at Huddersfield are amazing perfect customer service and fast turnaround on emails.

Reply from Northgate Vehicle Hire - Huddersfield
Mo/umer/workshop in huddersfield was brilliant great customer service,and their was no long waiting,great guy.

Reply from Northgate Vehicle Hire - Huddersfield
Great service, the car I was given by the Sheffield branch did not have a sat nav and the Huddersfield branch managed to sort it quickly.
Thank you Umer for excellent customer service

Reply from Northgate Vehicle Hire - Huddersfield
Umer was extremely helpful, and very professional. Can't fault the service at the branch.

Reply from Northgate Vehicle Hire - Huddersfield
This is the end of an era. After hiring vans from Northgate for over 6 years I am now retiring and as such have no need for a van. Over the years I have always found staff at the Huddersfield depot would go the extra mile, whether it was arranging servicing at times that were convenient to the needs of my business ,or arranging replacement vehicles at very short notice on the odd occasion a vehicle broke down. Today was no exception Chris and Umar dealt with the offhire process in a timely and professional manner. I have in the past, and will in the future have no hesitation in recommending the Huddersfield branch of Northgate to my business friends. Once again thanks for your help over the years I have really appreciated it.

Reply from Northgate Vehicle Hire - Huddersfield
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