Collected my van from Stirling and was greeted by Steven who helped guide me round the van I was collecting and explained the features like sat nav and helped me add my phone via Bluetooth.
Company replied
Location
Switch locationSpringkerse Road, Springkerse Industrial Estate, FK7 7SN Stirling, Stirlingshire, GB
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See what reviewers are saying
I brought my car in for repair and the staff were very helpful and sorted the issues promptly as this was not planned.
Company replied
Great customer service, thank you for all your help and getting me back on the road in no time
Company replied
Northgate Stirling sorted my work van under considerable time constraints. They went the extra mile to make sure a contingency was in place in case things didn’t work out with parts needing to be orde... See more
Company replied
Company details
Information provided by various external sources
With over 50,000 vehicles and 50 branches nationwide, Northgate has grown to become the UK's largest B2B light commercial vehicle rental provider. Our mission is to give businesses the reliable vans they need with minimum fuss. This is backed up by a high-quality maintenance programme and 24/7 breakdown cover on all our vehicles, as well as our investment in our own state of the art workshops. Call us today on 0330 042 0790 for more information or visit our website www.northgatevehiclehire.co.uk
Northgate Vehicle Hire
Written by the company
- Whether you need one or 1000+ business vans, our hire options and fleet management services can be tailored to your needs.
- We can do more than just providing the vehicles your business needs. Our growing range of fleet management services can help you reduce costs, improve operating efficiencies, and meet your legal and duty of care obligations. Existing customers can hire more than just vans from Northgate with HGVs, minibuses, cars, 4x4s and luxury cars available at very competitive prices.
Contact info
Springkerse Road, Springkerse Industrial Estate, FK7 7SN, Stirling, Stirlingshire, United Kingdom
- 01786 471555
4.7
Excellent
28 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 92% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great customer service
Great customer service, thank you for all your help and getting me back on the road in no time
June 8, 2026
Unprompted review
Reply from Northgate Vehicle Hire - Stirling
Hi LM,
Thank you for your kind words. we really appreciate you taking the time to share your experience with us.
It’s great to know our Stirling branch could support you efficiently and get you back on the road so quickly.
We’re always here if you need us again, and we look forward to helping you in the future.
Take Care,
Emily
Stirling Van Hire
Collected my van from Stirling and was greeted by Steven who helped guide me round the van I was collecting and explained the features like sat nav and helped me add my phone via Bluetooth.
June 5, 2026
Unprompted review
Reply from Northgate Vehicle Hire - Stirling
Hi Natasha.
Thank you for your lovely feedback.
It’s great to hear that Steven made your collection experience a smooth one and took the time to walk you through the vehicle and its features.
We’re glad he was able to get everything set up for you, and we’ll be sure to pass on your kind comments to him.
Wishing you all the best with your van!
Thanks again,
Emily
I brought my car in for repair and the…
I brought my car in for repair and the staff were very helpful and sorted the issues promptly as this was not planned.
June 10, 2026
Unprompted review
Reply from Northgate Vehicle Hire - Stirling
Hi Anna,
Thank you for taking the time to share your experience.
We understand that unexpected repairs can be inconvenient, so it’s great to hear our team was able to step in, support you, and get everything resolved quickly.
Your feedback means a lot to us, and we’re pleased we could make the situation a little easier for you.
Take Care,
Emily
Van needed a 40,000 service
Van needed a 40,000 service. Booked in to suit my work shifts. Great service, no hassle and friendly staff. Rowan went that wee bit extra when I asked him to do a wee extra job 👍
March 3, 2026
Unprompted review
Reply from Northgate Vehicle Hire - Stirling
Hi there, thank you for taking the time to leave such a great review!
We're really pleased we could book your van in around your work shifts and make the whole process easy and hassle-free. I'll be sure to pass your kind words on to Rowan as well – he'll be glad to hear his extra effort was appreciated.
Thanks again for choosing us, and we look forward to helping you again in the future!
Take care,
Imogen
Smooth and Reliable Van Hire
Hired a work van through Northgate Stirling and the service was quick and straightforward. Staff were friendly and helpful, and the van was clean, well-maintained and ready on time. No issues during the hire. Would happily use them again.
December 1, 2025
Unprompted review
Reply from Northgate Vehicle Hire - Stirling
Hi John,
Thank you for sharing your experience with us. We’re really pleased to hear that everything ran smoothly from the moment you arrived and that the team made the process easy for you. It’s great to know the vehicle met expectations and was ready when you needed it.
We truly appreciate your feedback and your confidence in choosing us. Should you need another vehicle in the future, we’d be more than happy to help again.
Take Care,
Emily
Great Service
My Employer recently hired a van from Northgate in Stirling for me and I couldn’t be happier with the experience. The staff were friendly, professional, and really helpful in explaining all the options. The van was clean, well-maintained, and ready to go, which made my move smooth and stress-free. The pickup and drop-off process was quick and straightforward, which I really appreciated. I would definitely recommend Northgate Stirling for anyone needing a reliable van hire service.
November 18, 2025
Unprompted review
Reply from Northgate Vehicle Hire - Stirling
Hi Scott, thank you so much for your wonderful feedback 😊
We’re thrilled to hear that your van hire experience at Northgate Stirling was smooth and stress-free. It’s great to know our team were friendly, professional, and helpful, and that the van met your expectations.
We really appreciate your recommendation and look forward to assisting you again in the future!
Take care,
Imogen
Fondlyiced van
Phoned up on tuesday, customer service was great. Took van in on wednesday at 2pm, staff were efficient and very welcoming. Must drop off some cakes for them
December 3, 2025
Unprompted review
Reply from Northgate Vehicle Hire - Stirling
Hi Alan, thank you so much for the lovely review!
We're really glad to hear that your experience — from the phone call on Tuesday to your visit on Wednesday — was smooth, efficient and welcoming. The team will be delighted to know their service made such a positive impression.
And cakes are always appreciated, but never expected! 😊
Take care,
Imogen
I have been dealing with Northgate for…
I have been dealing with Northgate for 3 years and they have been nothing but professional at all times and helpful I would recommend Northgate to anyone
November 5, 2025
Unprompted review
Reply from Northgate Vehicle Hire - Stirling
Hi Peter, thank you so much for your wonderful feedback and for being with us for the past three years! 🌟
We’re delighted to hear that you’ve consistently found our team professional and helpful.
Your recommendation truly means a lot to us — we really appreciate your continued trust and support!
Take care,
Imogen
Got the wrong date for my appointment…
Got the wrong date for my appointment (totally my fault) and the guys at Stirling pulled out all the stops and got my vehicle sorted despite the workshop being booked out. Fantastic service from a fantastic team! Many thanks.
October 20, 2025
Unprompted review
Reply from Northgate Vehicle Hire - Stirling
Hi there, thanks so much for your kind words, we’re just glad we could help!
The team at Stirling always aims to go the extra mile, and it’s wonderful to hear that you had a fantastic experience despite the busy schedule.
We really appreciate your support and look forward to seeing you again whenever you need us!
Take care,
Imogen
Great customer service
The company had great customer service. The vans were in excellent condition. The technician Tam done an excellent job in explaining things when I was having technical difficulty.
September 8, 2025
Unprompted review
Reply from Northgate Vehicle Hire - Stirling
Hi Amy, thank you so much for your kind words!
We’re delighted to hear you had a great experience with our customer service and that the vans were in excellent condition. Tam will be really pleased to know his help made a difference, especially with explaining things clearly during your technical difficulty.
We appreciate you taking the time to share your feedback and hope to assist you again soon!
Take care,
Imogen
Excellent service
Northgate Stirling sorted my work van under considerable time constraints. They went the extra mile to make sure a contingency was in place in case things didn’t work out with parts needing to be ordered. Fantastic service and would highly recommend.
September 27, 2025
Unprompted review
Reply from Northgate Vehicle Hire - Stirling
Hi Craig, thank you so much for your fantastic feedback!
We’re delighted to hear that the team at Northgate Stirling was able to sort your work van quickly and had a solid contingency plan in place. Going the extra mile is what we strive for, and it’s wonderful to know it made a difference for you.
Thanks again for recommending us — it means a lot! If you ever need assistance in the future, we’re here to help.
Take care,
Imogen
Immediate replacement
North gate provided an on-site service to save me taking the van into their workshop. A fault was spotted that meant the van had to be taken out of service. Contacted workshop and replacement was sourced same day. Did not have to go without a van.
May 14, 2025
Unprompted review
Reply from Northgate Vehicle Hire - Stirling
Hi Jason, thank you for sharing your experience!
We're really pleased to hear that our on-site service helped keep things running smoothly for you. Identifying the fault early and getting a replacement sorted the same day is exactly the level of service we aim to provide—minimising downtime and keeping you on the road.
We appreciate your feedback and are always here to help whenever you need us! 🚐👍
Take care,
Imogen
Quick service and very helpful on short…
Quick service and very helpful on short notice sterling branch
May 2, 2025
Unprompted review
Reply from Northgate Vehicle Hire - Stirling
Thank you for your great feedback!
We’re really pleased to hear the Sterling branch provided quick and helpful service, especially at short notice. It's great to know the team could support you when needed.
If there's anything more we could do to turn your experience into a 5-star one, please don’t hesitate to let us know—we're always looking to improve!
Take Care,
Beth
Outstanding service by the Stirling branch
Lorna and the team were amazing when organising and delivering our new vehicles over the last few weeks. Also a big shout out to all the drivers who were very friendly and helpful when dropping these off to us. 10/10 team Stirling
April 25, 2025
Unprompted review
Reply from Northgate Vehicle Hire - Stirling
Thank you so much for your wonderful feedback!
We’re thrilled to hear that Lorna, the team, and our drivers provided such a great experience while organising and delivering your new vehicles. I’ll be sure to pass your kind words on to everyone involved — they’ll be delighted to hear your comments!
Thank you again for your support and for recognising the team’s efforts.
We look forward to working with you again in the future.
Take Care,
Beth
Smooth hand over
April 24, 2025
Unprompted review
Reply from Northgate Vehicle Hire - Stirling
Hi Nicholas, thank you so much for your kind words!
We're thrilled to hear that your handover experience was smooth. We strive to make every step as easy and seamless as possible for our customers, and we're so glad that you felt that. If you need anything else or have any questions down the line, don't hesitate to reach out.
We're always here to help!
Take care,
Imogen
quick and reliable service
We have been a Northgate customer for many years and have always found their service 1st class .
Always receive quick and efficient service when problems occur with fleet vans which is critical to our business needs.
March 26, 2025
Unprompted review
Reply from Northgate Vehicle Hire - Stirling
Thank you for your loyalty and for sharing your positive experience!
We're delighted to hear that you've consistently received first-class service from Northgate.
Ensuring quick and efficient support for your fleet is our priority, and we're pleased to be able to meet your business needs.
We truly appreciate your continued trust in us and look forward to supporting you for many more years to come!
Take Care,
Beth
Northgate Stirling
I’ve been using Northgate in Stirling for many years and have always found the staff to be incredibly friendly and helpful. On one occasion, I needed to change vehicles at short notice, and the team went out of their way to clear a part of the car park so I could transfer a large amount of equipment between vehicles. Their professionalism and willingness to assist are always greatly appreciated!
March 13, 2025
Unprompted review
Reply from Northgate Vehicle Hire - Stirling
Thank you for taking the time to share your experience with Northgate Stirling.
We're delighted to hear that our team has consistently provided you with friendly and helpful service over the years.
It's especially great to know that they were able to accommodate your vehicle change at short notice and assist with transferring your equipment. We take pride in going the extra mile for our customers, and your feedback truly means a lot to us.
We appreciate your continued trust in Northgate and look forward to supporting you in the future.
We look forward to welcoming you back in the future.
Take Care,
Beth
Great company to deal with
Great company to deal with. Always good reliable vehicles. After service is great as well.Would recommend this company, never had any problems with them
February 24, 2025
Unprompted review
Reply from Northgate Vehicle Hire - Stirling
Thank you for your kind words!
We're thrilled to hear that you've had a great experience with our vehicles and after-service.
Your recommendation means a lot to us, and we truly appreciate your support.
We look forward to welcoming you back in the future.
Take Care,
Beth
Steven and the team at Stirling were…
Steven and the team at Stirling were friendly and professional on my recent visit to the site.
The turnaround for the van issue we had was completed quickly.
Great service.
February 14, 2025
Unprompted review
Reply from Northgate Vehicle Hire - Stirling
Thank you for your kind words, Greig!
We're delighted to hear that Steven and the team at Stirling provided you with friendly and professional service.
It's great to know that we were able to resolve your van issue quickly.
Thank you for choosing Northgate.
Take Care,
Beth
Great service and handover of vehicles
Great service and handover of vehicles
December 20, 2024
Unprompted review
Reply from Northgate Vehicle Hire - Stirling
Thank you for sharing your experience with us, Norman!
Its fantastic to hear that you received great service and had a smooth handover of vehicles at our Stirling branch.
Your kind words mean a lot to our team, and we’ll be sure to share your feedback with them.
Thank you for choosing Northgate.
Have a wonderful Christmas.
Take Care,
Beth
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