Collected my van from Stirling and was greeted by Steven who helped guide me round the van I was collecting and explained the features like sat nav and helped me add my phone via Bluetooth.
Company replied
Location
Switch locationSpringkerse Road, Springkerse Industrial Estate, FK7 7SN Stirling, Stirlingshire, GB
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See what reviewers are saying
I brought my car in for repair and the staff were very helpful and sorted the issues promptly as this was not planned.
Company replied
Great customer service, thank you for all your help and getting me back on the road in no time
Company replied
Northgate Stirling sorted my work van under considerable time constraints. They went the extra mile to make sure a contingency was in place in case things didn’t work out with parts needing to be orde... See more
Company replied
Company details
Information provided by various external sources
With over 50,000 vehicles and 50 branches nationwide, Northgate has grown to become the UK's largest B2B light commercial vehicle rental provider. Our mission is to give businesses the reliable vans they need with minimum fuss. This is backed up by a high-quality maintenance programme and 24/7 breakdown cover on all our vehicles, as well as our investment in our own state of the art workshops. Call us today on 0330 042 0790 for more information or visit our website www.northgatevehiclehire.co.uk
Northgate Vehicle Hire
Written by the company
- Whether you need one or 1000+ business vans, our hire options and fleet management services can be tailored to your needs.
- We can do more than just providing the vehicles your business needs. Our growing range of fleet management services can help you reduce costs, improve operating efficiencies, and meet your legal and duty of care obligations. Existing customers can hire more than just vans from Northgate with HGVs, minibuses, cars, 4x4s and luxury cars available at very competitive prices.
Contact info
Springkerse Road, Springkerse Industrial Estate, FK7 7SN, Stirling, Stirlingshire, United Kingdom
- 01786 471555
4.7
Excellent
28 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 96% of negative reviews
Typically replies within 24 hours
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See how their reviews and ratings are sourced, scored, and moderated.
Great friendly and reliable services…
Great friendly and reliable services from a fantastic team.
February 20, 2024
Unprompted review
Reply from Northgate Vehicle Hire - Stirling
Hello Craig,
Thank you so much for your wonderful review! We are delighted to hear that you experienced great, friendly, and reliable services from our fantastic team. Providing exceptional service is our top priority, and we're thrilled to know that our team's efforts have made a positive impact on your experience.
Take care,
Laura Griffiths
Vehicle was repaired quickly and back…
Vehicle was repaired quickly and back on the road same day , staff were very polite and helpful.
February 19, 2024
Unprompted review
Reply from Northgate Vehicle Hire - Stirling
Hi George
Thank you for taking the time to share your positive experience with us. We are thrilled to hear that your vehicle was repaired promptly and efficiently, allowing you to get back on the road on the same day. It's great to know that our staff was able to assist you in a polite and helpful manner.
At Northgate, we prioritise providing excellent service and ensuring our customers' satisfaction. Your feedback is valuable to us, and we appreciate your kind words regarding the efficiency and courtesy of our staff.
Take care,
Laura Griffiths
Exceptional service
Staff are all very friendly and helpful,any issues are resolved ASAP...
Lorna ,kirsty,Colin and Kelly Ann are a credit to the company
February 14, 2024
Unprompted review
Reply from Northgate Vehicle Hire - Stirling
Thank you so much for taking the time to leave your kind words, Arthur.
It is great to see that your experience with our Stirling branch has been such a positive one. I am certain that Lorna, Kirsty, Colin and Kelly Ann and the rest of the team will be very appreciative of your positive feedback.
If we can ever be of any further assistance, please don’t hesitate to get in touch and we will be more than happy to help.
Take care.
Simon Cort
Great Service
Northgate Stirling dealt with my hire vehicle enquiry quick and promptly. They made sure I was happy from start to finish, ensuring I was shown around the hire vehicle and any questions I had were all answered. Very professional company, will return if another hire is required.
February 1, 2024
Unprompted review
Reply from Northgate Vehicle Hire - Stirling
Thank you so much for your kind words and positive feedback, Jordan! We're delighted to hear that your experience with Northgate Stirling exceeded your expectations. It is great to know that you felt well taken care of from start to finish. We appreciate your recognition of our Branches professionalism and commitment to customer satisfaction.
Take care,
Laura Griffiths
Northgate Stirling
Stirling staff are always friendly and helpful making the necessary visit to the branch as convenient as it can be.
February 6, 2024
Unprompted review
Reply from Northgate Vehicle Hire - Stirling
Thank you so much for taking the time to leave such a great review, William.
While it can feel like a nightmare when a vehicle needs to come in for maintenance work, Northgate will always be here to assist you and get you back on the road as soon as possible. I am sure that the team at Stirling will be so pleased to see your comments.
If we can ever be of any further assistance, please don’t hesitate to get in touch and we will be more than happy to help.
Take care.
Simon Cort
Very prompt and efficient response and…
Very prompt and efficient response and service, as always.
February 6, 2024
Unprompted review
Reply from Northgate Vehicle Hire - Stirling
Thank you so much for taking the time to leave such a positive review, Murray.
It is great to see that your experience with our Stirling branch has been such a positive one, and I am sure that the team there will be absolutely thrilled to see your feedback.
If we can ever be of any further assistance, please don’t hesitate to get in touch and we will be more than happy to help.
Take care.
Simon Cort
Great quality new vans & excellent…
Great quality new vans & excellent service levels. Was first time using Northgate. No issues, & will be using Northgate again
January 24, 2023
Unprompted review
Reply from Northgate Vehicle Hire - Stirling
Hey Jim,
Thanks so much for your fantastic review, it is so pleasing to hear that Northgate have been able to fulfil your business requirements and leave a lasting impression!
We look forward to continue working with you long into the future.
Take care,
Laura Griffiths
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