North Star Military Figures Reviews 206

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 198 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its excellent product selection, highlighting the wide variety of miniatures and unique items available. Many appreciate the quality of the products, especially their innovative plastic kits, and the fair pricing. The ordering process is frequently described as smooth and easy, with many people noting the company's strong communication regarding stock and order processing. Reviewers also commend the fast and efficient service, with orders consistently shipped promptly and arriving well-packaged. Even international customers report reasonable shipping costs and quick delivery times. While a small group of people occasionally experienced minor issues like missing bits or incorrect items, these were quickly and amicably resolved by the company's responsive customer service.

What people talk about most

Product

People report positive experiences with product, consistently praising the wide and diverse selection of... See more

Order

Customers consistently note positive experiences with order. Many reviewers praise the quick fulfillment and... See more

Service

Consumers consistently express satisfaction with the service. Many reviewers highlight fast and efficient... See more

Delivery service

Users describe positive interactions with delivery services. Customers consistently praise the prompt and... See more

Quality

Reviewers highlight positive aspects of quality. Customers consistently praise the high quality of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've bought from North Star for a number of years and have had nothing but fair pricing, brilliant customer service and competitive shipping. Being in Australia leaves us with little option but to t... See more

Rated 5 out of 5 stars

An incredibly wide range of models, reasonable prices (including amazing deals for many new releases and bundles). Yes, Northstar may be a feeder of my pile of shame/opportunity but it's a lov... See more

Rated 5 out of 5 stars

I buy from these guys fairly regularly and it's always been great service. They're very communicative via social media regarding new stock and mail order processing if there are any issues (busy aroun... See more

Rated 5 out of 5 stars

I see comments about accepting orders but no stock. I've never encountered this and I've ordered many many times (far more than I should have really). Northstar are one of my favourite supplie... See more


Company details

  1. Hobby Store
  2. Collectibles Store
  3. Figurine Shop
  4. Model Shop

Information provided by various external sources

The official site of North Star Military Figures


Contact info

4.9

Excellent

TrustScore 5 out of 5

206 reviews

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Rated 5 out of 5 stars

Great miniatures seller!


I’ve bought from NS many times and as well as the excellent quality of their miniatures have always had great service - fast delivery, well packed and timely communications… recommended!

February 10, 2025
Unprompted review
Rated 5 out of 5 stars

I’ve been using North Star for several…

I’ve been using North Star for several years

Always fast, with secure safe packaging. Very reasonable prices and accurate descriptions

Excellent communication if there are ever any problems e.g. if there is going to be a delay such as just after a large sale has ended, it’s very clearly mentioned with a realistic estimate.

I have only ever had one problem with an order and it was sorted out very quickly with clear comms, zero fuss and definitely to my satisfaction.

I would recommend them extremely highly to anyone. The range of stock they carry is enormous and their prices are very competitive

All around definite 10/10 company

June 2, 2025
Unprompted review
Rated 5 out of 5 stars

North Star Military Figures are great

I have probably placed an order with them every 1-3 months for the last 7-8 years.
The one or two times I've had an issue they’ve been excellent in correcting that issue rapidly.
I live in Canada and delivery can take a few weeks. Shipping is reasonable and the parcels are well packaged to protect the goods. My last order arrived 2 days ago without any issues (as expected).
My only wish is that the Canadian Dollar wasn’t so weak that I could buy more from North Star as they have the best selection of products.

June 22, 2025
Unprompted review
Rated 5 out of 5 stars

US Return Buyer

Just got my Automatons!! Stellar minis! I’ve ordered from the US multiple times, and I’ve never been dissatisfied. FYI to US buyers: All the prices are lower once they are in your cart (as the included VAT is removed), but then the shipping gets added, so you usually pay pretty much exactly what the price says.

North Star is a top tier producer and distributor. Not only are their original products some of the best designs in the world, but they have the rare role of also distributing other creators’ products. And you never see them playing funny with that; they alway support and advocate for everyone.

Also, the community they foster online is healthy and inclusive. Good people! Great minis and games!

June 20, 2025
Unprompted review
Rated 5 out of 5 stars

Best Miniatures site out there!

NorthStar Military Figures is one of the best miniatures sites out there. Huge selection, fair prices, and cheap shipping (even to the U.S.). Nick and the team are the best, and have even reached out/messages to clarify orders when I accidentally double-ordered a book.

March 12, 2025
Unprompted review
Rated 5 out of 5 stars

Happy with North Star

I buy quite regularly from North Star. They are always professional and friendly to deal with. Things are sent out quickly and neatly packed. If I've ever had an issue (like, item x is missing) it always gets resolved quickly, by email with a named human! Very happy to recommend.

June 1, 2025
Unprompted review
Rated 5 out of 5 stars

Always a pleasure to shop with

North Star are a fantastic retailer with a massive and ever-growing range. If they didn't exist, we wouldn't have a lot of the best plastics out there like the Frostgrave and Stargrave lines, and a number of other ranges would have disappeared into obscurity (like Copplestone).

Nick and the team are always a pleasure to deal with and ship as fast as they possibly can

May 12, 2025
Unprompted review

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